Wolfgang, the Arthurs Always Clean representative who took our case, arrived within 24 hours of being called, exactly at the time he said he would be there. He efficiently went about cleaning and disinfecting the carpet, and also gave my husband detailed instructions as to how to facilitate drying the carpet (with fans and a de-humidifier). We couldn't be more pleased with Arthur's service! I don't know how much the service cost, because the it is being billed to our landlord, but whatever the cost, it was worth it.
Description of Work: The bathroom in the lower floor of our rental home experienced a sewage backup, and sewage overflowed on to the carpet outside the bathroom, as well as soaking into the carpet in an adjoining room. It had to be cleaned and disinfected, and fast!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dottie D.
04/2014
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
stephen H.
01/2014
5.0
carpet cleaners
 + -1 more
Cleans carpers - did a great job on one stain
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary K.
12/2013
5.0
carpet cleaners
 + -1 more
Overall it was the best experience, I can't say enough how happy we are. We honestly thought the carpets wouldn't turn out so clean.
Description of Work: Cleaned and removed stains from the carpets. Professional & friendly, highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Lynda S.
05/2013
3.0
carpet cleaners
 + -1 more
The house came out fine but the deck had to be re-done 2 additional times. He was very nice about it but I was disappointed that we had to bring up how poorly it turned out.
Description of Work: Pressure washed the deck and the house.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$200
Beth M.
12/2012
4.0
carpet cleaners
 + -1 more
Very professional on the phone and I waited several months before contracting them and they remembered me and honored the etimte
Description of Work: They did a wonderful job
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alice Mary M.
11/2012
5.0
carpet cleaners
 + -1 more
le
Description of Work: We had three rooms of carpet cleaned with special attention to old bad spots. the work was done very well. We had a few very bad spots and so far (five days) they have not reappeared/ We had a chance to let the carpets dry thoroughly before walking on them (key to success I think) . We are very pleased with the result. small drawback was the strong odor which lasted from Friday to lated Sunday.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Todd H.
05/2012
5.0
carpet cleaners
 + -1 more
I will be hiring him again at the end of the month for another rental unit. Amazingly enough, two other carpet cleaners never even returned my call.
Description of Work: Arthur was prompt, professional and personable. I had him clean the carpets in a rental unit with 3 bedrooms and living room. Showed up on time and carpets looked great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
nancy H.
08/2011
5.0
carpet cleaners
 + -1 more
Arthur (the owner) came to my home and introduced himself before his guy(Ben) came to do the carpets. I thought that was a wonderful thing to do. He was so pleasant to talk to. When Ben showed up(right on time) he was very thoughtful and friendly. He did an amazing job on my carpets. they look like brand new. He moved things out of the way that I couldn't do myself which I thought that was a great service. Thanks so much and I'll definately be using them again.
Description of Work: all of my carpets(5 in all) were cleaned to perfection!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229.99
Elizabeth L.
06/2011
5.0
carpet cleaners
 + -1 more
N/A
Description of Work: Had all wall-to-wall carpets in my house cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jess M.
12/2009
5.0
carpet cleaners
 + -1 more
I could not be happier with this company. From my first contact until they left our home everything was perfect. I called on 12/16 after receiving their coupon in my local ValPack mailing. Arthur himself answered on probably the second ring. He was super pleasant and was able to accomodate our schedule and still get us in before the Christmas holiday. It's difficult to find companies willing to come in the evening but they made it work for us. They were punctual and professional. Arthur and a wonderful gentleman worked as a team to get everything done in a little over an hour. The carpets looked amazing when they were done and they dried really fast. It was so convenient that the water and cleaning solutions were all done right from the van so there was no bulky equipment to lug in. Arthur was so friendly and kind. He gave us great advice and explained everything. It was an absolute delight to have met both men. In short, service was great, price was more than fair, results were astounding and I will be recommending them to everyone. I've already told my co-workers and neighbors but the list will grow!
Description of Work: They cleaned 2 carpeted rooms, hallways and a staircase for us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Water & Smoke Damage,
Upholstery Cleaning
FAQ
Arthurs Always Clean LLC is currently rated 4.7 overall out of 5.
Arthurs Always Clean LLC accepts the following forms of payment: Check,MasterCard,Visa
No, Arthurs Always Clean LLC does not offer free project estimates.
No, Arthurs Always Clean LLC does not offer eco-friendly accreditations.
No, Arthurs Always Clean LLC does not offer a senior discount.