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The Maids

3.0(
5
)

House Cleaning

Reviews

3.05 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
0%
2
40%
1
20%
Rating CategoryRating out of 5
quality
3.0
value
2.6
professionalism
3.0
responsiveness
3.2
punctuality
4.0
Write a review
Showing 1-5 of 5 reviews
BARBARA A.
04/2015
1.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$450
Sandra M.
05/2014
5.0
house cleaning
  + -1 more
It's been good.
Description of Work: The Maids provided me a housecleaning service.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jessica S.
08/2013
2.0
house cleaning
  + -1 more
I will never use this company again. They repeatedly had to come back to fix mistakes they admitted they didn't do in the first place. The team training person would always come to "evaluate" the job after I complained and always admitted that my concerns were valid. They would just not clean the same areas over and over. For example, the shower was sometimes never done. The tip of the iceberg was when I had to pretreat my own sink, shower and stove and they still didn't wipe the softscrub off those places!! One of the team members also rolled her eyes at me! Never again!!
Description of Work: Basic Housecleaning service for 3 bedroom 2.5 bath home in Newburyport MA
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$177
Dagney T.
06/2013
2.0
house cleaning
  + -1 more
Their management is incompetent is addressing their poor service and care more about collecting the check than making the customer happy with their work.
Description of Work: This is a lousy cleaning service. You have to stay on top of them constantly to get your house cleaned like you would expect. I am not even taking about picky details. I am taking about obvious cleaning .....like the toilet.
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$155
Kathleen R.
03/2012
4.0
house cleaning
  + -1 more
They did a very good job. They work as a team. There were some things that I was not completely happy with but it was still a good job. They will use whatever cleaning supplies you want them to.
Description of Work: They cleaned my house for me.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro

    Contact information

    unknown, Portsmouth, NH 03801

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    The Maids is currently rated 3 overall out of 5.
    No, The Maids does not offer free project estimates.
    No, The Maids does not offer eco-friendly accreditations.
    No, The Maids does not offer a senior discount.
    No, The Maids does not offer emergency services.
    No, The Maids does not offer warranties.

    Contact information

    unknown, Portsmouth, NH 03801