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Moss Electric LLC

Electrical, Generator, Lighting,

About us

Moss Electric LLC offers a variety of services for your electrical needs. From residential to commercial, we are comfortable working in a variety of environments. Attention to detail and customer service are our goals. We are family owned and operated so it is important to us that we leave our customers satisfied. We are proud to say that the majority of our business comes via referral from our loyal customers. We realize that hiring someone to work in your home can be nerve wracking and we want our customers to feel at ease that they are getting quality work at a fair price.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Generators, lighting, fixtures, fans, ballasts, new outlets, circuits, datalines, smoke detectors, panel upgrades, code corrections, preventative maintenance & repairs, new construction & remodeling, hot tubs & pools, exterior lighting, & commercial services

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.8
professionalism
4.3
responsiveness
4.8
punctuality
4.8
Showing 1-4 of 4 reviews

Annie K.
11/2016
5.0
electrician
  + -1 more
I cross checked Angie's list and yelp and found Nathan. It was late when I called, but he came the next day (at the exact time promised) and had changed out the switch within an hour (including going out to get a new switch...I am in downtown portsmouth). He also did a quick look the rest of hodgepodge of switches and outlets in the apartment, which is retrofit into an early 1700's building, and pointed out one other thing to be done (which I can do myself, being a civil engineer). It was fast, easy, and well priced.
Description of Work: I moved into a new apartment and the first time I turned on the baseboard heater, white smoke came pouring out of the very old school temperature control knob/switch on the wall (yikes!). In the end, the switch needed to be replaced with a compatible new control unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Natalie S.
05/2016
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime L.
03/2013
2.0
electrician
  + -1 more
Nate came to give an estimate and was on time. He gave our problem a quick fix (at no cost) which was appreciated. He said all of the right things telling us what he would do to add new outlets, make each bedroom on their own circuit, etc. It was exactly what we wanted. When we scheduled the service he worked for 2 days with no communication as to the progress. He let us know it was taking longer than expected so would need another half day. No problem. On the end of the last day, I anxiously went home to see a smoke detector NOT on the ceiling but on the wall at eye level in the entry way.I saw extra outlets which I was please with but then in talking with him afterwards found out he ran all new outlets (from various rooms) to one circuit and all of the old (from various rooms) to another circuit. NOT what we discussed or something he ran by us at all. I feel he did this in order to keep save on his time and money and not do more work than he intended. The functionality I was hoping to gain was only 10% of what I had hoped for. I will never call him again.
Description of Work: Updating electric in older home. Adding outlets and hardwiring smoke detectors. Running lines to a new box in the attic.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,700

Response from Moss Electric LLC
First of all I apologize for being so delinquent in responding to this review. I just joined Angie's list and wasn't aware of my reviews until this week. I am sorry you were disappointed in our service. Obviously I would love a great review but there is something to be learned here. In older homes, it is particularly important to understand both the customers wants and needs as well as the fact that concessions often have to be made as a result of the age of the home because wiring is done by fishing through the walls. I thought I explained to (member name) that there were two options as far as the smoke detector situation. One, leave it alone at a less than optimal height due to the blocking in the wall. Or two, I could attempt to drill through the blocking to possibly get the smoke detector higher but there was no guarantee that this would be successful. If I could get it higher, the original hole would have had to be patched which seemed to make more work for the home owner. I thought we had agreed that leaving it be was the best solution. I do appreciate your feedback and will certainly learn from this experience and I apologize that you were disappointed.

Amy B.
11/2012
5.0
electrician, lighting, generator service
  + 1 more
Nate Moss at Moss Electric is one of the best contractors I've worked with. We bought our house several months ago and so I've needed him for several things over several visits and he is always on time, pleasant to work with, extremely honest and fair, does great work, and is reasonably priced! My only hesitation is in writing him this first review on Angie's List is because I need him for a few other things and am afraid this will cause him to be too busy when I need him =)
Description of Work: New recessed lighting, add outlets, landscape lights (added and fix existing system), whole house intercom/stereo system, programmable thermostats, and on order for whole house generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Moss Electric LLC
Thank you for the review! We apologize we are so delinquent in our thanks but we just joined Angies list and were not aware of these reviews until this week.

    Contact information

    5 Pamela Dr, Portsmouth, NH 03801

    www.mosselectricllc.com

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Generator,
    Lighting,
    General Remodeling

    FAQ

    Moss Electric LLC is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 12:00 PM

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Moss Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Moss Electric LLC offers free project estimates.
    No, Moss Electric LLC does not offer eco-friendly accreditations.
    No, Moss Electric LLC does not offer a senior discount.
    Yes, Moss Electric LLC offers emergency services.
    Yes, Moss Electric LLC offers warranties.
    Moss Electric LLC offers the following services: Generators, lighting, fixtures, fans, ballasts, new outlets, circuits, datalines, smoke detectors, panel upgrades, code corrections, preventative maintenance & repairs, new construction & remodeling, hot tubs & pools, exterior lighting, & commercial services

    Contact information

    5 Pamela Dr, Portsmouth, NH 03801

    www.mosselectricllc.com

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM