They were on time, and the team lead was minimally courteous. the other two of the team just had frowns, if not miserable, tired looks on their faces, and made no attempt to say hello etc. the move in cleaning job, itself, which should entail wiping/scrubbing down everything, was done very poorly. we cannot believe hw much grime, dust, crumbs, sitcky stuff, soap residue we found all over the house after the supposed full cleaning was performed by a team of three for four hours. bc of how obiouvs not fully cleaned the bathrooms, kitchen, appliances were, we had to reclean everything ourselves in a rush, to have clean places to place our belongings as part of an already stressful time of moving into a house we bought. We tried to contact the company owner right away about the dissatisfaction, but never got a call back. she just cashed the check asap. feel robbed.
Description of Work: Move in cleaning of house.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
punctuality
5.0
Yes, I recommend this pro
Donna M.
08/2014
5.0
house cleaning
+ -1 more
Service went great and I recommend this company.
Description of Work: dust, vacuum, wash floors, three bathrooms. Jennifer and T-Ann were fantastic and I am going to use them forever. My grandchildren were here and they tore the place apart and these lovely young ladies put the house back together.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Russell D.
06/2014
5.0
house cleaning
+ -1 more
Did a good and through job. Was a little late in arriving also said they would be sending 2 people but only 1 came. Did a good job cleaning, mopping, dusting, cleaning the bathrooms, tubs toilets etc. Cleaned kitchen thoroughly was told to close and lock windows on leaving they left two windows open. Also requested that the check be made out to the maid herself rather than the company. Overall was happy with the job and would hire them again.
Description of Work: Provided maid service to clean rental unit for next tenant. Unit was empty of furniture and artwork at the time.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$120
Karen M.
01/2014
5.0
house cleaning
+ -1 more
Carpets look like new. They are actually about 12 years old. Spots removed, soil and grime gone. Jennifer and her assistant took their time, worked hard and delivered as promised on very short notice. They were on time and unfailingly polite. Jen even offered to help with window washing while her assistant finished up. Noce gal. Happy to pay evry reasonable fee for service rendered.Even helped me find a reputable painter as I am not from the area and wanted someone reliable quickly.
Description of Work: Cleaned carpets in livingroom, stairs, hallway and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from joes clean
[Member name removed], I just wanted to thank you for the wonderful review you gave us. It means so much to us that you were happy with the services you received and your word goes a long way to help our company grow. I hope all is well and if you need anything thing else done please keep us in mind. Thank you again. Best Wishes, Jennifer Cote Miraclean (formally Jennifer's Home Cleaning) (617) 765-7111 (603) 692-0300
pamela W.
05/2013
5.0
house cleaning, home & garage organization
+ 0 more
I have been having my home cleaned for years and I have never seen it look this good. Jennifer and her team came in they were on time polite and professional. They cleaned my 3 bedrooms, kitchen, bathrooms, living room and dining room and they did an immaculate job. They are definitely all about the details. When I returned home after they were finished I was just blown away. My home felt fresh and seemed brighter. All of the beds were made, everything from the ceiling to floor was cleaned and dust free, my hardwood floors looked amazing. They got underneath and behind all of my furniture. My kitchen and appliances looked new again and the bathrooms were incredible. I have 2 cats and dog so I was happy to see my couches were vacuumed inside and out, every thing was neat and organized. I really feel my money was well spent, they brought my home back to life. Hands down they best clean I have ever had. I now have my home cleaned weekly by them and they have delivered the same great quality every time. If your in their area and looking to have home cleaned GIVE THEM A CALL!!!!!! I know you wont be disappointed. I have been having my home cleaned for years and I have never seen it look this good. Jennifer and her team came in they were on time polite and professional. They cleaned my 3 bedrooms, kitchen, bathrooms, living room and dining room and they did an immaculate job. They are definitely all about the details. When I returned home after they were finished I was just blown away. My home felt fresh and seemed brighter. All of the beds were made, everything from the ceiling to floor was cleaned and dust free, my hardwood floors looked amazing. They got underneath and behind all of my furniture. My kitchen and appliances looked new again and the bathrooms were incredible. I have 2 cats and dog so I was happy to see my couches were vacuumed inside and out, every thing was neat and organized. I really feel my money was well spent, they brought my home back to life. Hands down they best clean I have ever had. I now have my home cleaned weekly by them and they have delivered the same great quality every time. If your in their area and looking to have home cleaned GIVE THEM A CALL!!!!!! I know you wont be disappointed.
Description of Work: cleaned 3 bedrooms, kitchen, 2 1/2 bathrooms, living room, dining room. washed 2 carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Laura R.
07/2012
5.0
house cleaning
+ -1 more
see above-excellent.
Description of Work: Jennifer came out and gave an estimate and was very professional. The team was efficient and punctual and all were very nice. we did find some cobwebs after they left but i am not upset.the house was shiny clean and very nice. i am very impressed with them and will use them again.we did find them a bit steep in price-in gloucester i had a wonderful cleaning woman who did my entire house for 85 dollars-i was spoiled!!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
jayleigh B.
10/2011
5.0
house cleaning, carpet cleaners
+ 0 more
I have never seen my home so clean! I have a 3 bedroom home 2 bath, kitchen, livingroom and diningroom and Jennifer did it all Top to bottom For only $75. I couldn't believe it!!! Most other companies I called was a minimum of $150. I am very satisfied with the services jennifer provided. She's very professional and a joy to be around, I will definatley be using her services more often.
Description of Work: Well let me just say she did it all. All of my woodwork and windowsills. Kitchen cabinets, counter tops, stove top, all of my appliances were cleaned. Inside of my microwake. The floors, cieling fans, light fixtures. All of my sinks, showers, toilets and mirrors were sparkeling. She made the beds and dusted all of my furniture and wall hangings. She even helped me with the laundry. I honestly don't think she left a spec of dirt behind.
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Service Categories
House Cleaning,
Home and Garage Organization,
Carpet Cleaning
FAQ
joes clean is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
joes clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa