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Aladdin Carpet Cleaners Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our technicians, in combination with our secret formulas and high tech equipment, set us apart from the other carpet cleaning companies out there. At Aladdin Carpet Cleaners, our cleanings clean deeper, dry faster and last longer. We feel our customers receive great quality at fair prices. Our cleaning agents are environmentally friendly and are made specifically for Aladdin Carpet Cleaners by a qualified chemist, ensuring that your cleaning lasts longer.

Business highlights

49 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet & Rug Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.639 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 39 reviews

Holly N.
05/2022
1.0
carpet cleaners
  + -1 more
June, 2019. He first asked the town where I lived before giving me a price. Since I was so close by, I can only assume he figures he can get more money from people in this town. He charged $325 for cleaning a room size rug. Extremely overcharged. I am not even sure it’s thoroughly clean. Did not appear so to me.
Description of Work: Carpet picked up, clean 9 x 13, return wrapped for storage

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$325

chris D.
11/2021
5.0
carpet cleaners
  + -1 more
It went exceedingly well. Jamilla and her staff were professional, courteous and timely. They delivered exactly what I requested. The carpets they cleaned were beautifully done. The padding was cut to size and provided an excellent cushion. Overall, a five star rating is well deserved. I would recommend to friends and family without reservation.
Description of Work: Needed two carpets cleaned. Needed padding for both and three additional smaller carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Megan W.
07/2021
5.0
carpet cleaners
  + -1 more
They were wonderful! Friendly, efficient and the carpets look great!
Description of Work: Master carpet and stairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle S.
09/2020
1.0
carpet cleaners
  + -1 more
was still left with dog hair in between my cushions and what felt like just a surface clean. I brought the lady who was very nice back to ask if she was able to get between the cushions and she told me the tool she had couldn’t get in there. I was thinking that for a professional company they wwould have all sorts of tools that could get more detailed but I ended up having to call a close friend and get help moving the couch around so i can access the detachable velcro area to vacuum this myself just after they left. Afterward, I called to express my concerns and I felt attacked by the owner Mark who was very aggressive and became very defensive with me over the phone. He used the word “*****” and retracted to say...what “beef” said I have with him? I had a hard time trying to express myself and felt very frustrated with his demeanor toward me when I was trying to understand what a couch cleaning entails and wondering why they were not able to clean the areas I was really hoping for. When you reach out to a professional company and hire them you hope they spend the time cleaning every area that you can’t and that if they cant they can work something out with you and not feel attacked. I would not recommend this company to anyone.
Description of Work: Couch cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Aladdin Carpet Cleaners Inc
Thank you to Angies List allowing me to respond to this uncalled for negative review. The woman and helper who cleaned this sofa have been working together for many years and are so efficient that they hardly talk to each when working together. This woman was astounded how fast this crew was able to complete the cleaning and deodorizing. She felt that the minimum of $150.00 was too much to pay based on the time that the crew was there. Her complaints are ridiculous as she wanted to nitpick whatever she could, only to make her case. When she called me, she demeaned our work and was insulting “I can do a better job by renting a steamer” She also told me that the reason that she called us to clean the sofa was that she was pregnant and didn’t want to do it herself. She wanted a portion of the $150.00 returned which I refused. Then she said she was going on Social Media to let others know!!!! To her specific complaint: the back flap on the recliner portion of sofa was not unattached from the Velcro- keep in mind the back flaps were cleaned on outside of material like we always have done. As far as in between the cushions for her dog hair-the crew got as deep as they could and removed what they could remove. After dealing with the public for over 40 years, those clients who have used our services are usually extremely pleased with our results and related pricing. She smeared us on another website whereby we can not respond to a negative review!! Who knows how many other sites she found to badmouth us!! Thank you Angies List Mark

Jennifer S.
08/2019
5.0
upholstery cleaning
  + -1 more
These guys are amazing. I was literally getting ready to throw some furniture out because it was so badly stained. I have a two year old and she had continuously spilled milk, rubbed in peanut butter, dropped noodles with olive oil, the works! - on our upholstered bar stools. We had more minor stains and wear on our couch, two living room chairs and 4 dining room chairs. Everything looks almost brand new. I was truly amazed. They were incredibly responsive and came about two days after we called. I would use them again in a heartbeat. Thank you!
Description of Work: Furniture deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Nicole P.
06/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The staff was very knowledgeable, fair, quick, and clean. The quote came in at $300 less than a competitor. The owner gave me the name of a product to use on my own to help with stains caused by my kids and dogs in between professional cleanings. I would have never known they were here if the carpets didn't take time to dry.
Description of Work: Carpets and couch shampooing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

janet C.
10/2018
5.0
upholstery cleaning
  + -1 more
After having Aladdin come and clean our wall to wall carpeting, we asked them to come to clean our very old and shabby upholstery. I thought maybe we didn't need to get the couch done but after the cleaning the colors really stood out, and the newsprint and dirt on the three chairs was gone. Also the crew of Thomas and Jamilla were just great. Such hard workers, and pleasant and informative as well.
Description of Work: Clean one couch and three upholstered chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

janet C.
09/2018
5.0
carpet cleaners
  + -1 more
This went extremely well. Two people came to do the work and they were right on time. They cleaned two rooms plus a stairway that had carpeting. The work was very thoroughly and efficiently done. The carpeting looked so much better, just like new! I am planning to ask them to clean our upholstered furniture in the near future.
Description of Work: Professional cleaning of wall to wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Meg C.
09/2018
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
About a year or so ago, I had Aladdin clean my oriental carpet. At that time I was very pleased with their work and didn't hesitate to contact them again about the upholstery cleaning. I had an appointment in less than a week and the upholstery on my large sectional sofa was extremely well done in less than an hour. The fabric is light, so I had my doubts it could be effectively cleaned, but it looks fantastic at a very reasonable price!
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bettina R.
01/2018
5.0
carpet cleaners
  + -1 more
Mark returned my call within an hour. He worked around my schedule which was pretty complicated. The two men that came were friendly and professional and did an excellent job! I would recommend this service to anyone looking for professional carpet cleaning. The price was right. Excellent service, excellent price! Thank you!
Description of Work: I needed the hallway and one bedroom cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Karen B.
01/2018
5.0
oriental rug cleaning
  + -1 more
They did a very good job. They were a little pricey but I would definitely use them again.
Description of Work: They took out one of my rugs and cleaned it. They then brought it back to my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica S.
08/2017
5.0
carpet cleaners
  + -1 more
Mark responded very quickly to my inquiry and had a team out when I needed them. They were friendly and professional. They were very quick and my carpets were amazingly clean!!!
Description of Work: I had two levels of wall to wall carpet cleaned including lots of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail D.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Outstanding. Aladdin has been cleaning my carpets and upholstery for approximately 15 years and they have always done a great job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lucinda S.
07/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I have used Aladdin for numerous years now and they have always been responsive to our needs. In this instance, we had a sudden need to have someone clean the carpets after some significant soiling. They were quick to respond to my home and the cleaning was thorough and the smell was eliminated. They have always been so professional and the job is done right.
Description of Work: I had 2 area floor rugs cleaned and small area of a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew L.
07/2017
1.0
carpet cleaners
  + -1 more
Talked to Mark via text message to schedule carpet cleaning. He asked how many rooms and I said it was a living room, two bedrooms and a hallway. He did not ask for the size of the rooms and said it should be between $125-$150. I moved the furniture out the night before the cleaners arrived. I was not home when they came to clean the carpets, but my wife was. My wife was home and given a bill for $280. When I contacted Mark, he said it was my fault for not providing the correct measurements. I can undertand things costing more than expected, but not double. Seems like a scam to me. I'm waiting to hear back from Mark.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$280

Response from Aladdin Carpet Cleaners Inc
3 average size rooms and and a hallway generally would be 400-500 sq. ft. $125-$150. However his rooms were huge and measured over 1,000 sq. ft. At our .30 per foot which includes prespotting, pretreating, deodorizing, rinsing and extracting comes to $300..00. His wife was present for most of the cleaning and was very pleased with the results. She was given a $20.00 discount making the charge $280.00. My wife and her helper were there and left two voice mails to [Member Name Removed] to explain the situation.. We apologize for any miscommunication My team did a great job!!. Mark

Kevin O.
04/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything proceeded exactly as promised.
Description of Work: Karistan wool Oriental type rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill L.
06/2016
4.0
carpet cleaners
  + -1 more
Excellent cleaning job which is why I will use them again. There was a communications problem regarding when the service was to be performed via the Angie's List messaging. Once I spoke with the proprietor directly we got the date and time worked out to my satisfaction.
Description of Work: Cleaned two sets of very dirty stairway carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Anne E.
11/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I visited their website and decided to give them a call to inquire about having my carpets cleaned. The owner, Mark, was very nice and told me he may be able to get a crew here that very day. I thought that was great and asked him to go ahead. An hour later Jamilla and Thomas arrived and quickly got to work. I had removed the smaller pieces of furniture and I was very pleased when Jamilla and Thomas cleaned beneath my sofa, easy chairs, and tables. They did a great job cleaning the carpet and even gave me some helpful hints ie. what products to use when spot cleaning. The lovely, fresh fragrance was an extra bonus! I will definitely be calling them again.
Description of Work: Thoroughly cleaned my living room/dining room/hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maureen D.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Wonderful job. Everything looked great. Would strongly recommend.
Description of Work: cleaned furniture and basement rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole W.
02/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I was so happy with Aladdin! They were very kind on the phone, came the next day - exactly on time - and were out of there in an hour and a half. Carpet and furniture looked great, and even better - smelled great! They gave me tips on what cleaners to use for maintenance, and told me what NOT to use as well. Wouldn't hesitate to have them in again! And they told me that if I just need sofa cushions done, they can come and take them and do them outside the home, too.
Description of Work: We had our carpeting in a 300 sq. ft. room cleaned, as well as a very large sectional, loveseat and armchair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Marion R C.
08/2014
5.0
carpet cleaners
  + -1 more
Once again, Aladdin Carpet Cleaners did a great job. My rugs were removed on 8/4 and returned today, 8/13 looking like new at a price less than what I was quoted. It is a such a pleasure to work with pleasant, professional people who really do deliver what they promise. Thank you Aladdin Carpet Cleaners. I will most definitely be back. I said it before but it is worth repeating - if you need your carpets or upholstery cleaned do yourself a favor and call Aladdin Carpet Cleaners!
Description of Work: Removed and cleaned one small and one large area rug and two runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Marion R C.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Aladdin Carpet Cleaners showed up on time and went right to work. They were in and out in no time and I am thrilled with the way the carpet on my stairs and the upholstery on my chair and ottoman look. I used another company in the past and the final result paled by comparison to the job that Aladdin Carpet Cleaners did. I highly recommend this company and I will definitely use them again.
Description of Work: Cleaned carpet on stairs, upholstery on chair and ottoman and removed area rugs and runners to clean at their facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Russell D.
06/2014
5.0
carpet cleaners
  + -1 more
l'd use them again when this tenant moves out. They did a great job, got out stains over 10 years old. Arrived when they said they would. very professional. Had the whole job done in under an hour. Wou
Description of Work: Steam cleaned whole unit. Got out stains in carpet over 10 years old made it look new again! Had the whole unit done in under an hour. Did a very good job and am very happy with the service they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Deborah F.
10/2013
4.0
carpet cleaners
  + -1 more
I definitely learned about storage and care of oriental rugs I had several rugs, machine made, handmade all wool We had just moved to NH and wanted our carpets cleaned. A couple of the oriental rugs (one handmade other machine made) had been peed on by one of our cats I had hoped that cleaning would get rid of the odor. Turns out that cleaning won't take away the smell, no miracle... they suggested we place the 2 rugs out in the sun to hopefully destroy the odor, We did but the odor decreased minimally. Sadly they were disposed of. One of the rugs was handmade and was stored in a POD storing items from our home we were planning to sell. It was so moth infested you could see the holes and still see the buggers that destroyed it. Of course we had to dispose of it, It was upsetting that our beautiful rugs were not worth cleaning but Aladdin representative pointed out the problems and explained why they would not attempt to clean these rugs. The moth infested one was "welcomed" into their company. They did not want an infestation that could damage other carpets. They told me they "bomb" the shop monthly to make sure all rugs are ok. They offer moth repellant added to the cleaning and I requested it. I was diligent in packing our rugs in the pods. I placed multiple moth balls in the rug as it was rolled up. They told me they had multiple customers with similar problems storing items in POD. One suggestion was to wrap the rugs in brown paper. Bottom line, Aladdin taught me how to protect my rugs, wish I knew them before storing them!! Lost a lot of expensive carpets. I would recommend the company and understand that they want the best for your carpets and prevent them from any invasions.
Description of Work: I had requested to have several oriental rugs to be cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Lynn P.
09/2013
5.0
carpet cleaners
  + -1 more
1. gave me quotes over the phone reference the sizes of rugs and materials 2. rugs returned clean and fresh 3. adjusted the price DOWN when his measurements were different than mine 4. very professional
Description of Work: picked up rugs and returned promptly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 4059, Portsmouth, NH 03802

www.aladdinrugcleaners.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning

FAQ

Aladdin Carpet Cleaners Inc is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 5:00 PM

Aladdin Carpet Cleaners Inc accepts the following forms of payment: Check
Yes, Aladdin Carpet Cleaners Inc offers free project estimates.
Yes, Aladdin Carpet Cleaners Inc offers eco-friendly accreditations.
No, Aladdin Carpet Cleaners Inc does not offer a senior discount.
Yes, Aladdin Carpet Cleaners Inc offers emergency services.
No, Aladdin Carpet Cleaners Inc does not offer warranties.
Aladdin Carpet Cleaners Inc offers the following services: Carpet & Rug Cleaning

Contact information

PO Box 4059, Portsmouth, NH 03802

www.aladdinrugcleaners.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 5:00 PM