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Ideal Landscaping & Snow Removal Services, LLC.

4.5(
2
)

Snow Removal, Leaf Removal, Lawn and Yard Work,

... +6 more

Reviews

4.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-2 of 2 reviews
deborah A.
10/2019
5.0
landscaping, lawn service, leaf removal
  + 1 more
Ideal landcare is excellent. Attention to detail, great suggestions, friendly crew, reasonable rates. Many in our neighborhood have switched to Ideal.
Description of Work: Fall and spring cleanup. Planting.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy T.
02/2013
2.0
snow removal
  + -1 more
When I called, I got Jesse's father. He gave excuses about why Jesse didn't come but he didn't apologize. I could have made other arrangements but they didn't not let me know.
Description of Work: Jesse Guckert was supposed to come on Saturday to shovel my driveway after the storm. He did not show up. I would expect a company to come and do the work if they say they are going to.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ideal Landscaping & Snow Removal Services, LLC.
I do sincerely apologize for what happened with your driveway. I was initially contacted right before we got a large snow storm on a Friday. Since the storm was going to be very large I said that it should be serviced twice, once halfway though the storm and then once at the end of the storm, you said to just wait to the end anyway and I agreed that would be fine. I was told that the driveway had to be plowed by 5pm on Sunday afternoon because you were going to be away for the weekend. While I know that there are no excuses for the poor performance, I would like to kindly explain what happened. We ended up getting 24" inches of snow and very strong wind creating snow drifts and I had a few breakdowns and I was slightly behind schedule which happened to just about everyone else. I had been out plowing for over 28hours straight without stopping, and my employees were battling exhaustion also. I was ready to come over and service the property at roughly 5:40pm to say that we would be right over and you told me not to worry about it. I was a little late but I would have absolutely showed up and completed the work at no cost to you because it was my fault. I try very hard to keep my customers happy and exceed their expectations. You had talked to my father because he is an employee of mine that I had rerouted to go to your house and contact you. Once again I sincerely apologize and I do pride myself on the services of my business. If there is anything else I can do to make this right then do not hesitate to call.

    Contact information

    unknown, Northwood, NH 03261

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Snow Removal,
    Leaf Removal,
    Lawn and Yard Work,
    Landscaping,
    Landscaping - Lakefront,
    Roof Ice/Snow Removal,
    Tree Service,
    Mulch and Topsoil,
    Lawn Irrigation

    FAQ

    Ideal Landscaping & Snow Removal Services, LLC. is currently rated 4.5 overall out of 5.
    No, Ideal Landscaping & Snow Removal Services, LLC. does not offer free project estimates.
    No, Ideal Landscaping & Snow Removal Services, LLC. does not offer eco-friendly accreditations.
    No, Ideal Landscaping & Snow Removal Services, LLC. does not offer a senior discount.
    No, Ideal Landscaping & Snow Removal Services, LLC. does not offer emergency services.
    No, Ideal Landscaping & Snow Removal Services, LLC. does not offer warranties.

    Contact information

    unknown, Northwood, NH 03261