Aqua Specialties LLC

horrible he was hired by my well company to fix a pump. he did not and harrased me for money that was owed to him by well compoany if he completed work. texted me at night drunk scaring me i calledthe police to stop him.

went very well

Mr. Kofer was recommended to me but I found him to be unresponsive and completely reactive. I scheduled a home quote and an emergency came up. No worries, I called and we rescheduled only to find another emergency pop. I called again to verify the time only to find he had another emergency. He did come later that evening, which isn't an issue. However, he never called me to tell me he was running late. Anyway, he came, and said he's write out a quote and have it to me "in a couple days." Nothing heard despite my follow-up after a week. If he treats new potential clients like this, cannot imagine how he treats existing clients. Recommend homeowners look elsewhere. I cannot comment on his price points or workmanship but he certainly isn't responsive or proactive and needs to hone his client interface skills. I wish him well.

Problem solved on time. Good job!

Owner was very prompt, thorough, knowledgeable and easy to work with. Installers were as well and cleaned up after the job was done very well. We are very satisfied and grateful for their work.

I wasn't there. However, there are no more leaks. Chris and his staff always arrive with knowledge, expertise and helpfullness.

Response was immediate on Sunday morning to no water. Chris got us back up and running quickly and identified the root source of the problem. The well was over-pressurized and pushing water through the pump electrical connection into the basement. They taped into the well head and put in a drain line to a small stream to take care of the excess pressure. They also added some additional drainage for the backyard as well. Great job!

Very quick reply to my call, same day fix ! I always call them for all my Well and Water Softener system needs. Very reliable, courteous and fair priced, great company!

Excellent! What other companies were quoting for this work was above and beyond what was truly necessary. I was quoted exactly what was needed, not extras. Quality is superb!

The pump was examined and replaced within 24 hours. Every person I interacted with was knowledgeable, friendly and professional. Everyone with a well fears the day that the pump needs to be replaced as it can be a costly endeavor. With Aqua Specialties, much of that fear was alleviated. I don't think you could go with a better company for a positive experience.

One late night. repaired electrical problem. Always responds.

It went very well. Price is fair and Chris is known as "the professor" of water by local water professionals in the area, yet I'm sure he'd be humbled to hear that. Seven years ago I previously owned a different home and he was a fraction of the cost for my water softener filter ration system there and it never had a problem and it worked smoothly 24/7.

Was able to hold off on expensive repair. Got a no BS opinion.

I was getting limited water from the well to my house. The pump is original to the house, so is 25 years old, so I figured it was the pump failing. They came out and did a test on the pump and concluded it was the pump and the well was fine. They pulled the pump and installed a new one with NEW wiring, which they asked me if I wanted and I said YES. They then chlorinated the well and left me easy instructions on what to do after that to assure that I had clean/safe water to my house. Which really required me to wait a period of time, run the water from the bottom of the well tank to outside until clear of dirt and smell. They were great and made what could have been a bad experience into an easy and painless fix!!!! Thanks Chris & Steve @ Aqua Specialties

unknown

Hot water is now clearer. I will use them to clean and replace filter in aqua filter machine in the next week.

We were really impressed because by the time we moved in they had installed a water softener system for us. When the softener failed, they repaired it instead of selling us a new one and it work really well. The worker they sent was very professional and clean. The work they performed was done pretty quick.

The technician arrived as promised and completed the work in a professional manner. Cost was within the estimate provided.

In November 2013, my horse was getting diarrhea from my water. It went away if I got water from elsewhere and came back if I used my well water. I did lots of water testing at the New Hampshire State Lab that was coming up with no possible reason. In March of 2014 I went to another water filter company, they also tested, said the problem was manganese and I had a water softener installed, still couldn't drink the water without illness. They retested and couldn't find anything wrong with the water. I called Aqua Specialties in July 2014, Chris replaced the well cap and did additional testing for radon and sulfates that came back at low 'safe' levels. At that point he had no more recommendations but remained available for help. I felt the only thing left to do was dig up to the connections and see if there was a leak somewhere that could be leeching something into my drinking water. My well supply was not showing any obvious signs of leaking but it was the only possibility left so I hand dug the trench from the well to the house and found leaking at the well casing connection to the pitless adaptor and also an old underground pressure tank from 1974 when there was a mobile home at this site. My water was pooling at the connection but the dirt was so dense that it stopped there so my pump was not continuously running. I called Chris and told him what I had found, Mark Hill, his technician was here within a couple hours. Mark was super professional, highly respectful of my precious water supply wearing clean gloves around the hoses that my water would be coming through. Mark was far more fussy about the quality of the work than I could have ever been. After 10 months of hauling drinking water for me and my horse (at least 10 gallons a day's worth) I'm very fussy and protective of my water supply, so that's saying a lot about the high quality workmanship of Aqua Specialties. Chris Kofer is extremely knowledgeable and yet still has the integrity to say he has no more answers when he's stumped. Before I uncovered the leak he remained supportive but did not take advantage of the situation to sell me things that I didn't need. I have great respect for him. My situation was unique, everyone I talked to told me I did not have a leak because my well pump didn't keep turning on when I wasn't using the water and there were no puddles near the well head. The excavator people I tried to hire told me I was wasting my time to dig. Chris could have been indignant about being told that there was indeed a leak but he was not. He was kind, professional and responsive. Chris and Mark are number 1 in my book and I highly recommend them for any problem you may have with your water supply. It's rare to find such high quality workmanship these days. After doing one last bleach shocking of the well, I am very happy to report that my water is superb. I am absolutely delighted to be able to drink from the tap and feel very confident that the job was done right!

unknown

Very professional and courteous.

Ge installed the units within a week (needed ASAP for home sale). His price was the lowest estimate and the final bill was the same as the estimate. He was on time, easy to work with and left the place spotless. He used standard materials (no cut rate stuff). Two weeks after install he called to make sure we were happy with his work.

They did a very good job.