Offering Logging and Tree Services by Certified Professional Loggers and ISA Certified Arborists.
Technical Tree Removals, Limbing, Pruning, Climbing, Crane Service, Cabling and Bracing and Tree Risk Assessments.
Plant Health Care Services - Tree Rx Health Care Program, Fertilizations and Treatments for a range of pests from Gypsy Moths to Emerald Ash Borer Beetles.
Licensed in the State of New Hampshire and Maine for Treatments.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Tree Removals, Pruning, Chipping, Logging, Stump Grinding, Cabling and Bracing.
Plant Health Care - Fertilization, Root Cultivation, Gypsy Moth Treatments, Emerald Ash Borer Beetle Treatments. Full Plant Heath Care Programs.
Description of Work: We had tree work and landscaping done to create a new side yard. The crew was great and communication was outstanding. They answered all questions and offered great suggestions. I would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle G.
08/2015
5.0
excavators, tree service
+ 0 more
I had hired Rotten Rock a few winters ago for tree service. I had nearly a dozen very large pine trees that were very tall and within falling distance of my house. At first I was overwhelmed by the thought of any tree professional tackling this job, but then I met Henry and his crew. The job was completed much to my satisfaction, and I was impressed with the level of safety and efficiency. Just recently, my water supply line from my 100 year old shallow dug well to pump (in house) began to fail. No wanting to waste any time nor chance, again I called Rotten Rock. Within 36 hours Henry arrived with his machine and new water line.....and by Noon the job was done....Wow! Thanks Henry & Todd! -Michelle in Madison
Description of Work: Replace water line from shallow well to house with new.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Brian C.
07/2015
5.0
hauling services, landscaping, masonry, pavers, gravel, tree service, hardscaping
+ 4 more
We are 100% delighted with what we call our new "living area" and the work completed by Rotten Rock. Our initial inquiry in the dead of winter was replied to the same day and a site visit almost immediately. Henry from Rotten Rock listened to our ideas (a lot of the inspiration came from other work Rotten Rock highlighted on their Facebook page) and helped us see how a natural bluestone patio would fit into our rustic country setting. The quote arrived promptly and we contracted the work, which began in earnest in the Spring of 2015. The job lasted about 3 weeks and the team performing the work were prompt, courteous, hard working and always did what they could to clean up at the end of each day...we could see the progress because they did so. They took any suggestions we had along the way (which weren't many) and answered all our questions. They were accommodating of the other contractors - and even installed all the underground conduit for the electrician - and offered to help with the hot tub installation. The attention to detail of the stone work is impressive and we are pleased to know that unlike the ugly old deck that we never used, we'll have an area that will last a lifetime (we have already spent more time in our backyard in the past two months than we did the previous 5 years we owned the house!). We were away for part of the installation but was kept informed via email from the office, which again, was always responsive. We would highly recommend Rotten Rock for any hardscaping and/or tree work (they removed a few trees for us a few years ago too) and would use them again without hesitation.
Description of Work: Installed a large all natural bluestone patio, river rock natural steps with bluestone treads, stacked stone firepit (with bluestone top) and prepared a crushed stone area for installation of a hot tub spa (and also hauled away the old deck!).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
brian S.
07/2015
5.0
landscaping, pavers, gravel, tree service, hardscaping
+ 2 more
Our goal was to built a custom boulder wall to match our existing custom wall and have a custom firepit sit on the wall surrounded by a slate sitting area. We originally contacted Rotten Rock from signage that was placed in front of another job that we would admire on our drive. From the moment we connected with Rotten Rock owners Todd and Henry we were confident they were the right people for our challenging job. They started by taking us to a similar site to show us a recent job that was close to our plan. Needless to stay the job was amazing and gave us the additional level of confidence to make the commitment to move forward. Our job was very challenging and was completed in about 3-4 weeks and during those 3-4 weeks we were not at the house to manage any aspect of their work. Once the job was completed we drove up for the weekend to take a look. My wife and I were blown away. It actually looked like an extension of our yard/hardscaping that was always there. The boulder wall, the firepit, the tree removal, the slate and the new sod looked awesome together. Henry even said he picked out the matching boulders to match the existing walls. We get compliments on the work every week we are at the property and constantly get asked who did the work. I would highly recommend Rotten Rock to anyone looking to hire a quality landscape design/hardscape company to work on their property. Brian
Description of Work: Built a custom boulder wall with a custom firepit while removing evergreen trees and re purposing them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Laura V.
09/2014
1.0
tree service
+ -1 more
I did not hire him.
Description of Work: He was not even interested in giving me an estimate in person. Quoted me very general prices on the phone based on what I could tell him.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Rotten Rock Hardscaping & Tree Service Inc.
We are sorry that you feel we deserved an F rating. When we spoke on the phone you were informed that your were outside of our immediate service area which is Mt. Washington Valley and that we were booked for several months into the fall. I asked you to refer to our website and we never heard back from you. It looks like you found a great vendor and we hope you enjoy your property. Best of Luck. Rotten Rock Hardscaping and Tree Service Inc.
Christopher W.
05/2014
5.0
tree service
+ -1 more
Todd and Henry could not be more fair and professional. They are prompt, transparent, and hard working. The trees they removed from my Conway property were about 40' tall and in close proximity to the house. The job went off without a hitch and the crew worked hard. I asked them to cut the oak into 18" pieces so I could use it in my stove and they did it at no extra charge. I now use them for my every day landscaping needs. I highly recommend this company for all Hardscaping services.
Description of Work: Removed 4 tall trees from the property. Provided expert advice on the health and condition of remaining trees and property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Gene M.
03/2014
5.0
roof snow removal
+ -1 more
This is the best contractor in North Conway, Bartlett, Jackson for tree planting, hardscaping Honest and Reliable
Description of Work: Planted several large trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Dan M.
06/2013
5.0
tree service
+ -1 more
It went better then expected. All the work was done in about a day and half. Henry and crew worked very hard and very professional. All the communications with Todd were also very professional. We did not have problems and would use them again with out any hesitation. Thanks Again, Todd and Henry.
Description of Work: Removed a large maple tree and dug up all the stumps and rocks in my upper and lower yards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Beth B.
06/2013
5.0
tree service
+ -1 more
This is the second time Rotten Rock has done a project at our home. The hardscaping done last spring on our hillside was outstanding; we knew we wanted them back again. Henry, Todd and their entire crew were all very professional, courteous and knowledgeable. The project was completed on time and on budget. While working they take the time to answer questions and address any concerns. Henry has a great eye for stone and design. They really go out of their way to make your landscaping and hardscaping dreams a reality. They are not happy until you are happy with the finished project! We highly recommend Rotten Rock and are looking forward to having them back again next year.
Description of Work: Built a gas fire pit and bluestone patio in side yard. Installed a bluestone walkway connecting the driveway to the patio. Installed old granite wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Daniel A.
12/2012
5.0
lawn service, masonry, roof snow removal, tree service
+ 2 more
Fantastic I would reccomend Rotten Rock to all of my friends and family.
Description of Work: Repaired a deck including all new support comumns and repaird a foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Joseph W.
08/2012
5.0
tree service
+ -1 more
The service and professionalism of Henry and Todd was excellent and I would recommend them to everyone I know.
Description of Work: Felling and cutting up of 22" dead red maple and removal of brush and debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Gene C.
07/2012
5.0
hardscaping, excavators, hauling services, landscaping, lakefront landscaping, lawn service, lawn treatment, mulch, pavers, gravel, tree service
+ 8 more
Just as I stated above--excellent !!
Description of Work: I/We began a major landscaping/hardscaping project in mid May which began with tree removal, stump removal and stump grinding. Next was site preparation for the plantings of 20 hardwoods--birch, red maple, and sugar maples--this entailed hauling in loam and compost because the soil was very acidic from all the white pines that were removed. After the trees were planted we moved on to preparing the beds around the perimeter of the house--this required removal of old shrubs then preparing the soil and creating a drip edge before the actual plantings took place--a variety of evergreen type shrubs--dwarf spruce, yews, juniper, etc were planted. Now it was time to move on to the perennial garden beds--these had not been attended to in years and required much work and tender loving care. Besides soil prep and redesign we added stone work to outline the plantings--it looks great !! At this point I worked with a local greenery and purchased many plantings which are to numerous to name--they have all been planted by Rotten Rock's gardener, Hedi Chauvin, who is an expert with any thing that grows out of the ground. She even added in some strawberry plants that will complement the 50 low growing blueberry shrubs along the rivers edge. With all this completed it was time to pull it all together by adding sod between the evergreen shrubs and all the new perennials. It has exceeded my expectations of what I envisioned for my Log Home on the river. To cap everything off my 34 year old drive way is being redone with DOT approved gravel. This company is what I call a "one stop shop"--they can do everything as they have the equipment and the expertise to pull it all together. No need to deal with several contractors these folks do it all and do it exceptionally well. My thanks to Henry, Todd, Jake, Howie and Heidi--they are a great team for all your landscaping/hardscaping needs !!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Deb K.
06/2012
5.0
tree service
+ -1 more
See my prior review for complete details. We were thrilled!
Description of Work: We used Rotten Rock for tree service and wrote a RAVING review for them! I have seen some of their rock work and it is incredible. I would HIGHLY recommend this company. They are true professionals and great to work with!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jeanette H.
12/2011
5.0
snow removal
+ -1 more
With the difficult drive, past providers have left more snow in front of my garage then when they started. Not Rotten Rock! I don't even need to get out with a shovel - at all! Their work has been terrific. They have come about three times so far and rated them down a bit in punctuality because the first time (day before Thanksgiving) they had several breakdowns and didn't come till about 9pm. They were very apologetic and promised a credit. Since then they have been great. They are responsive to my requests and are very easy to work with.
Description of Work: I have contracted with Rotten Rock for seasonal snow plowing. The entire season is $480 - a bit lower than my past 5 year average cost. I have a long drive - partially paved/partially gravel. The area right in front of the garage is circular and difficult to plow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$240
Mike S.
11/2011
5.0
tree service
+ -1 more
The above comments covered: 1. Looking for an estimate 2. Getting the estimate 3. Unexpected delays in performing the job 4. Performing the job when they said they would 5. Sending me the invoice when the job was done and hoping they could perform future tree work
Description of Work: I hired Rotten Rock to take down a 100' pine tree which was hanging over my house. When they came over for the estimate, they said they were not the cheapest nor the most expensive. When I told my friend what they said he was impressed by their honesty (my friend is in the same type of work down south). They encourged me to get other quotes (which I did not do). They have insurance cost and other overhead which you'll want if something goes wrong. Delays came up due to the hurricane and sick crew workers. When the delays came up, Todd was sincerely apologetic and his company performed some extra tree work for no cost due to these delays. Todd was up front and responsive when I sent emails with questions. The tree came down and my roof and house is intact. This was high, dangerous work. They earned every penny. I would recommend them or at least get an estimate from them and go from there.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,900
Danny L.
11/2011
5.0
tree service, excavators, hauling services, landscaping, masonry
+ 3 more
Henry and his crew did a fabulous job on the many projects around our house. They are very reliable, put in a full day's work and get the work done quickly and efficiently. They cleaned up and hauled away the felled trees and branches. Henry has a real talent for building stone walls and felling trees. He and Todd call back and show up promptly when called and they are very pleasant to work with. Their price was very reasonable and we feel they went above and beyond our agreement and surpassed our expectations. We will definitely hire them again for future projects. We wouldn't think of getting anybody else.
Description of Work: We had Rotten Rock Hardscaping work on many projects around our house. They resurfaced and crowned our driveway, installed 3 culverts, selectively cut trees, grubbed, filled, leveled and seeded a large wooded island in front of our house, built a stone wall using the rock from around our property, filled and seeded a steep embankment, did excavation, grubbing and road installation at the bottom of our retaining wall, and removed many trees on a hillside for view enhancement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Daniel A.
10/2011
5.0
tree service
+ -1 more
A great experience from initiail contact to completion.
Description of Work: Henry was reccomended by a fiend. I needed some trees cut down and removed. Henry provided a fair quote and completed the work ahaed of schedule. I would definitely utilize his services again. In fact I am now working with Henry on a snow removal plan and some carpentry work, This is a great company you will not be disapointed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Daniel O.
08/2011
5.0
tree service
+ -1 more
I own a four acre lot in North Conway which needed tree maintenance along a long tree line. Several very large pine tree needed numerous dead branches removed as well as a large dead tree somewhat set back but visible along this same tree line. Todd from Rotten Rock came by and was very personable and prompt. I had not marked the set back tree and the crew fell another dead tree in which I hadn't seen. When Rotten Rock called the next day to inquire to my satisfaction, I told them I was very satisfied however I had made a mistake in not marking the tree. Todd stated for me just to mark the tree and he would swing by to take care of it sometime in the next week or two. I agreed. Unfortunately shortly after, I was hospitalized for the entire month of July. While hospitalized, I received a few inquires from Todd as to their desire to see that I was completely satisfied and they had not seen the tree marked. Well, upon discharge, I had completely forgotten about marking the tree only to received yet another call from Todd. I was back on my property last week and Rotten Rock swung by. I visually identified the tree while describing my desire to just clean up the tree line for visual reasons. Rotten Rock took down that tree as well as another little one next to it for no extra charge. Given that the original mistake was mine, the fact that Rotten Rock went well above and beyond in making sure I was completely satisfied, not to mention the excellent work they performed and value, I could not give a contractor any higher a recommendation.
Description of Work: tree removal and large limb removal on several tall pine trees. Most of this work was to improve the visual look of a long tree line on the property. Great amount of work and debris of which was properly disposed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kevin R.
08/2011
5.0
tree service, excavators, hardscaping
+ 1 more
We had some huge Pine trees that needed to be taken down and cleared off of our lot in order to put in a lawn and garden area. Henry and the crew worked efficiently and quickly. They were very careful not to fall the trees on our driveway or disrupt my wife's flower garden! The stumps were ground out and loam was brought in and leveled out. The project was done quickly and to our specifications. Henry was very accomodating and responsive to our requests. The qoute was very reasonable and accurate. We will use this company again for future use.
Description of Work: Tree removal (large Pine Trees), clearing of lot, stump grinding, root removal, excavation, fill brought in, and preparation for lawn installation. The large trees were cut down, and removed quickly. All of the work was completed within a week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jessica L.
08/2011
5.0
roof snow removal, snow removal
+ 0 more
Rotten Rock was always professional and courteous. My tenants were never left wondering when the driveway would be cleared and often remarked on the thorough job. My driveway is clear all winter and in the spring the lawn isn't chewed up as other snow removal companies have done in the past. The driveway is a difficult drainer and Rotten Rock called to offer sanding services as a very reasonable price. Overall, I've been very happy with their work and wouldn't hesitate to call on them for any other work I'll need done to the property.
Description of Work: Rotten Rock did snow removal and plowing of my rental property in Conway, NH. They also did some roof shoveling when I had an unexpected ice dam and sanded the driveway when the spring thaws started to turn the driveway into a skating rink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kurt E.
08/2011
5.0
snow removal
+ -1 more
As I already stated, my experience with a worker from Rotten Rock was nothing but positive. He was professional and courteous.
Description of Work: I had the unfortunate experience of getting my vehicle deeply stuck in a snowbank this past winter. Despite my efforts to dig out with a shovel, I could not get my car to budge. It was then that my luck changed, as a large truck that was driving by stopped and a gentleman got out to see if I needed any help. It turned out to be a worker from Rotten Rock who was driving to a job site. He was very polite and helpful, and he proceeded to crawl under my car, hook up some straps, and town me out with his truck. Needless to say, I was more than appreciative for his assistance. When I tried to offer him some money for his help, he refused and said it's part of human nature to help others. While I have not utilized Rotten Rock for any of their services, I will not hesitate to call them when the need arises. They seem to be very people oriented and willing to do whatever it takes to get a job done. I'm very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deb K.
07/2011
5.0
tree service, landscaping, hauling services
+ 1 more
We needed to tie into town sewer and once that job was completed, we hastily decided we should have some trees taken down that we could never get to before due to the location of our private septic system. We called Rotten Rock and Henry came over to our house within 15 minutes to give us a quote. This was a Thursday. Henry and 2 of his guys came on Saturday (2 days later) and did all the work, less hauling away the brush! Did I mention the 75 ft. oak tree was leaning towards our neighbors house and we only have a 1/4 acre lot? Talk about tight! Henry is a professional and worked on that tree for four solid hours. I cannot say enough positive things about Henry and his company. They are top notch and I have told my "tree story" to anyone that will listen! We would definitely hire them again.
Description of Work: Cutting down and removing 7 trees (one of them being a 75 ft. oak tree) clearing and hauling away brush. This was done at our house which sits on a 1/4 acre lot.
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Service Categories
Tree Service
FAQ
Rotten Rock Hardscaping & Tree Service Inc. is currently rated 5 overall out of 5.
Rotten Rock Hardscaping & Tree Service Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rotten Rock Hardscaping & Tree Service Inc. offers free project estimates.
No, Rotten Rock Hardscaping & Tree Service Inc. does not offer eco-friendly accreditations.
No, Rotten Rock Hardscaping & Tree Service Inc. does not offer a senior discount.
Yes, Rotten Rock Hardscaping & Tree Service Inc. offers emergency services.
No, Rotten Rock Hardscaping & Tree Service Inc. does not offer warranties.
Rotten Rock Hardscaping & Tree Service Inc. offers the following services: Tree Removals, Pruning, Chipping, Logging, Stump Grinding, Cabling and Bracing.
Plant Health Care - Fertilization, Root Cultivation, Gypsy Moth Treatments, Emerald Ash Borer Beetle Treatments. Full Plant Heath Care Programs.