Mike was prompt and professional. While the problem with my washing machine couldn't be fixed, his professionalism and responsiveness was great and I appreciate his ethics. I will be calling him first the next time I need assistance.
Description of Work: My washing machine would not start or spin, and kept giving an error message.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen M.
09/2016
5.0
appliance repair
+ -1 more
Left message at 8:00 am. Mike was at the house and had repaired by 2:00pm. Washer stopped working after wash cycle, wouldn't drain water. Wasn't sure if it was worth it to fix, but thought we would try a repairman. Didn't like any of the reviews on any of the models out there now. Mike was professional and worked fast to replace the pump. He had the pump with him. Explained everything to my husband on how to keep clean. My husband was more than pleased with Mike and will certainly call him in the future for any repair issues. Nice to know we have someone we can trust in case something goes wrong in the future. I had read review before calling and they were spot on. I was aware that all repair visits had approx an $90-$100 diagnostic fee. So was pleasantly surprised that the cost for the new pump was only $68. Total cost $157.00 My first time using Angie's List and I will certainly come back again!
Description of Work: Washing machine pump replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Joellyn B.
09/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Most recently he fixed the top shelf of my dishwasher.
Rating Category
Rating out of 5
Yes, I recommend this pro
Janine C.
09/2015
4.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Annette F.
02/2015
5.0
appliance repair
+ -1 more
I have never had a repairman be so honest. I will use him if I ever have problems again. I would certainly recommend Mike to anyone.
Description of Work: Told us it would be $89 diagnose what was wrong with the dryer. He said is was the motor and quoted us $300 to replace/repair. He then told us if you want me to repair it I will have to talk you out of it. I could not believe it. He suggested we look at Whirlpool dryers. We could get a new one for less than the $399 we would be paying him for repairs. We did buy a new Whirlpool dryer for $389. If I ever have any other appliance issues, I will definitely call Mike again. His honesty and integrity are refreshing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Lance A.
11/2014
5.0
appliance repair
+ -1 more
Came to give an estimate on washing machine repairs within a week of initial contact. Was knowledgeable about what he was doing , took the machine apart diagnosed the problem and made his recommendation
Description of Work: Came to give estimate on repair of washing machine
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
nick P.
05/2014
5.0
appliance repair
+ -1 more
Dontcha just love it when the guy shows up on time, diagnoses the problem in about a minute, has it fixed in about a half hour, has the right parts on the truck, and charges a reasonable amount? And is a nice guy to boot? Mucho recommended.
Description of Work: Refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from MIKE'S APPLIANCE Service
Thanks [Member Name] for the accolades, This is what keeps me going to provide the best service possible. hope you had a great weekend, again thanks.
ROBERT B.
02/2014
5.0
appliance repair
+ -1 more
Mike performed quality work at a reasonable price.
Description of Work: troubleshot and replaced safety valve on gas Kenmore elite lower oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bruce A M.
11/2013
5.0
appliance repair
+ -1 more
He came out when promised in a very timely fashion and performed the job in an a fast yet efficient and correct manner. Very professional
Description of Work: Replaced entire wiring harness on dryer. Also, gave me an opportunity to obtain my own part at a significant savings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Judy F.
07/2013
5.0
appliance repair
+ -1 more
FAST - called only a few days before, had the parts in his truck and and it was fixed in 1/2 hour!
Description of Work: fixed my drier = replaced center drum bolt and belt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from MIKE'S APPLIANCE Service
Pleasure dealing with you and to be able to keep your dryer running for short money, hope your happy and if we are in need you'll call again. Thanks Mike
Judy F.
07/2013
5.0
appliance repair
+ -1 more
Called Mike yesterday, he was here this morning - I am especially grateful since Amesbury is not his usual territory -- he made the trip due to my dire need (no frig 2 days before 4th of July!!) He was fast, explained everything along the way, had The NECESSARY part in the truck and within 1/3 hour to 45 minutes she was up and running again like new!! Awesome!! It's nice to know there are appliance 'angels' out there - courteous, prompt, fair, experienced and prepared to take care of your little nightmares right then and there... just fabulous!!
Description of Work: Fixed frig that had lost its coldness -- by defrosting and replacing thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Response from MIKE'S APPLIANCE Service
Glad we were able to help in a time of crisis, sorry for long delay in responding to angies list response section. Thanks for your buisness (Member name removed).
gerald W.
06/2013
5.0
appliance repair
+ -1 more
Called him the night before and he was at my house at 0830 the following morning.
Description of Work: Repaired my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Nancy M.
04/2013
5.0
appliance repair
+ -1 more
Mike arrived 10-15 minutes before scheduled appt. completed work.in approx in 20 every knowledgeable and polite.He ever recommended a product to remove alge from vinyl siding on time outside his field.
Description of Work: Replaced Fan motor in freezer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
stephen B.
03/2013
5.0
appliance repair
+ -1 more
Very pleasant. Extremely reliable. Had parts already on hand. Honest!!!!!
Description of Work: Dryer making lots of noise, bearing was shot. Done with the job in about 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Christopher S.
03/2012
5.0
appliance repair
+ -1 more
He was able to diagnose the issue with my washer. GE had come out several times and were not able to fix it. I would use him again.
Description of Work: I was having an issue with my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Reinhard S.
01/2012
5.0
appliance sales, appliance repair
+ 0 more
Mike is an absolute joy to work with. He has done three or four appliance repairs for us, ranging from major to minor. He usually can give a tentative diagnosis over the phone, and makes sensible recommendations about repair vs replace. His service charges are very reasonable and he gets the diagnosis right on the first try.
Description of Work: Repaired 14 year old dryer. It was making loud rumbling noises. He cleaned the lint and dryer sheets out of the drum drive mechanism.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
MIKE'S APPLIANCE Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MIKE'S APPLIANCE Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MIKE'S APPLIANCE Service does not offer free project estimates.
No, MIKE'S APPLIANCE Service does not offer eco-friendly accreditations.
No, MIKE'S APPLIANCE Service does not offer a senior discount.
No, MIKE'S APPLIANCE Service does not offer emergency services.
Yes, MIKE'S APPLIANCE Service offers warranties.
MIKE'S APPLIANCE Service offers the following services: repair washers, dryers, refrigerators, ranges, cooktops, dishwashers, wall ovens, microwaves
unfortunately do not offer sat- sun service nor do we do factory waranty work