Kenny Brook Property, LLC

We met Dan months before the project was scheduled to start and he knew our deadline was 7/9 when our first weekly vacation renter was due to arrive. Our main issues were: He was a week late starting Didn't show up on several days (had to take his son to get his COVID shot, several days it was too hot, heavy traffic, etc) Ignored my detailed instructions/drawings and we lost time because he plumed a double vanity for only 1 sink, told us we could buy any standard shower door from Lowe's only to learn AFTER the shower had been framed that it required a custom built door, forgot to tile the accent color stripe in the shower, miscalculated the amount of shower tile needed requiring me to drive 3 hours RT to purchase extra tile and deliver it to him. Skim coat on the ceiling was done poorly, the door to the bathroom didn't open all the way so we had to hire someone after Dan left to shave it down for us. He was supposed to finish by July 9th and didn't finish until Sept 9th!!!! had to give renters $3000 off because they had no toilet or shower. I split the difference with him and took $1500 off his bill and he was not happy. I should have taken the entire amount off. He might be OK for smaller jobs, but he is not focused enough and doesn't work a full day (usually 8 AM -1 PM) or even a full week. If he takes work outside of NH, he should have his plumbing/electrical license so he doesn't have to rely on outside contractors. We suffered because he didn't hold ME licenses and wasn't well connected w/ local contractors in ME.

What a horrible experience. We received five estimates for a full bathroom remodeling job and chose Dan based on several factors, including his seeming level of expertise, professionalism, and price. He accepted the job in mid-April and said he would do the job in June. We went ahead and ordered hardware, including a new vanity, etc. Since then he has nearly completely ignored our emails and texts, save for a response a couple of weeks ago in which he said "the days tend to get extremely busy." We had very simple questions about things we need to order, and he has ignored them all. Finally we sent a text asking for a simple "yes" or "no" if he's going to do this job, and he even ignored that. And now we're stuck with huge bathroom components on pallets in the middle of our living room. Stay far away from Kenny Brook Property.

Dan and Randy were fantastic to work with! Personable and honest about the scope of work and timeline to complete it. They were quick to ask our input instead of forging ahead on decisions without consulting our opinion. They got our project done quickly (but well done) which was one of our main goals!! We will definitely reach out in the future with further projects.

Dan was polite, he was here when he said he was going to be. He said he'd finish the job in a day and he did. It was an overall great experience.

It was great. They got it done on time. They did a great job. They were very good attention to detail. They have a good character.