Description of Work: Called and emailed company for outside water faucet replacement. No response. Company is within 3 miles of my home. Guess they don't do small jobs. Would have liked a courtesy call, though.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Bonnie B.
04/2013
2.0
plumbing
+ -1 more
Work not performed since they never showed up.
Description of Work: Called Santoro Plumbing, spoke with office person who confirmed employee would meet us to work on replacing our hot water heater. We drove 4 hours to work location, called Santoro 3 times to get them to arrive, each of the 3 calls went to their phone message machine, we left a message each time, we never heard from them again, Santoro Plumbing is not reliable.
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
2.0
Rich M.
09/2012
5.0
plumbing
+ -1 more
I could not ask for a better tradesman to work on my house. I explained in the paragraph above the quality of his work and the amount of work he has done for me.
Description of Work: Mr Santoro installed a vent to the stove hood. He ran the duct work to the exterior wall, cut the hole in the exterior and installed the vent. All caulking and touch up paint was done. Santoro P & H has done all my interior work, new furnace, new sink with faucets, installed toilets, installed fuel lines for the furnace, serviced furnace, etc. He is alway sure to make sure all surrounding are protected. He makes sure everything is clean, and he leaves no trace that he was there, other than the work he has done.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Santoro Plumbing and Heating is currently rated 4 overall out of 5.
Yes, Santoro Plumbing and Heating offers free project estimates.
No, Santoro Plumbing and Heating does not offer eco-friendly accreditations.
No, Santoro Plumbing and Heating does not offer a senior discount.
No, Santoro Plumbing and Heating does not offer emergency services.
No, Santoro Plumbing and Heating does not offer warranties.
Santoro Plumbing and Heating offers the following services: Residential and commercial plumbing, heating & a/c.