WellHome of Nashua

August: Tom (the "auditor") came to check out the house. It had already been audited by previous owners so it was quick (but still $100). He was able to tell us about some good programs for financing. September: We scheduled the work. Amber, the receptionist, was very accommodating. October: Just waiting. November: The work started. The first team was frequently late, took a lot of breaks, and was very very slow. They stayed two days. At least they were nice. The next team got worse and worse every day. One guy seemed ok; the other seemed hungover the whole time. They tracked dirt all over the house and did not follow lead-safe practices at all. They also seemed to take a lot of breaks. Then one guy threw up in my driveway. SERIOUSLY displeased. I called Tom and he sent a third team. They were better and I wish we'd had them the whole time. January: Finally done. Tom did the final audit, but it didn't look so good. The first day the blower door read 7000 and he was shooting for 3500 in our house. The final audit read 6000. So $10,000, 4 weeks of my life, a bunch of hassle and cleaning, damaged siding, a basement full of foam, and it only saves us a little bit on heating. Not pleased.

Well Home came and did the assessment. I could go with them or not go with them. If I work with them, then I would go with who ever they were contracting out to do the work. The people that came in and actually did the work were Quality Installation Inc. I was pretty pleased with Well Home. They looked for areas where they thought I would need improvement. When it came to recommendations, they gave me three recommended work like low, medium and high. I chose a combination of the lowest and next to lowest. They wrote out about the task that needed to be done which would be done by Quality Installation Inc and was very generic and not very line item specific and not really thorough and it gave me a feeling that what was verbally discussed would actually not take place by Quality Installation, but in the end I was very pleased with the give and take which to me would have been solved initially if they had given a real good line item work request. Everything worked out fine. I did recommend to a couple of my neighbors that they consider it. I used references, I asked for references from people that I used to talk to and I've also acted as references when some people asked for the references. A part of my thinking is that I had it done in late summer and it?s really better done in the winter when I could really see a differential between the inside and outside temperatures. I would say to anybody that was thing about doing energy audit on their home to do it during a time period where there is a differential and that way one can take one of those infra red cameras and they can thoroughly see the difference between the side of their window and their wall. The reason I did it in summer is because I knew that I could get rebate and tax waved off for work that was done and I had to get that done by the end of 2010.