Provencher Plumbing & Heating

Brian Provencher and son were prompt, courteous, efficient, and reasonably priced. I had a pipe burst on a Sunday night that required me to shut off water to the house. I put in a call to Provencher Plumbing & Heating Monday morning. They had a job scheduled for that day but took the time to come to my home to assess the problem, and then were willing to reschedule a less urgent job they had the next day so as to come fix my pipe first thing in the morning. They arrived early as promised and worked efficiently to get things fixed, a job which required cutting access openings in the walls and tracing a leak from the basement to the second floor. They were careful to do minimum cutting and in the least obtrusive locations, showed me the problem segment of pipe, and were good to explain everything to me as they went along. Both father's and son's manners were courteous and professional. I have already recommended them to a neighbor.

Great overall experience - left a message with service request, called me back same day to schedule, showed up at the agreed on time. Quickly worked through each toilet, cleaned up work area. Would definitely use again.