Portland Glass of Nashua

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unknown

The appointment was scheduled for 1 day after my call, very propmt. I had the option of at home or in the shop, I chose in the shop. I dropped off the car, the person was very professional. They told me it would be done at 2:30. The car was done on time and the work was great. The car was cleaned and the glass looks great. I've had in for almost a month with no issues, would definitely use them again.

It went fine. They did a very good job and I haven’t had any problems. It didn’t cost us anything because it was covered under our car insurance.

unknown

In my experience, Most service Involves 3 parts 1- Inquiry and Initial Quote 2- Perform actual Job 3- Follow up and Warranty service The first step went smoothly . A few places I called were closed by the time I called at 6 PM. But they have an After-Hours call system where I could give my address and details . I forget if I was given a price quote at that time - most probably they did. Someone called me the next day to confirm on the details and fix up an appointment. For the actual installation job- The technician called me an hour in advance to inform me of his arrival time. He did his job in a timely fashion and Looked like someone who knew what he was doing. I did not ask him many questions nor did he give me much info except - He said -I should be good to drive in an Hour. Well- the car has seen a few rains and some cold weather and Still looks to be holding good- So no complaints on the workmanship so Far! For the third part- I am yet to experience this. I have purchased the 1yr protection plan they sell for a small charge. I will update this section in the future, incase I happen to find myself in a situation to use the warranty and the guarantee provided by them.