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Masi Plumbing & Heating

Heating and Air Conditioning, Drain Pipe Installation, Plumbing

About us

Keeping Southern NH homes comfortable for 59 years! Masi Plumbing Heating & A/C is your go-to family-owned business for residential heating, cooling, air/water quality, and plumbing services. We pride ourselves on delivering high efficiency solutions with timely and trustworthy service. Let us help you create the perfect home environment!

Business highlights

Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing & Heating - Emergency & Preventive

Services we don't offer

MA Locations

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.0
Showing 1-4 of 4 reviews

Karen D.
09/2020
2.0
heating & air conditioning/hvac
  + -1 more
Badly. I hate writing bad reviews but this experience was epic. Poor quality on the heating system install leaves me with exposed pipes as the registers sit so high. Septic gases vented into the master bathroom due to poor design of the waste water and below grade effluent pump system. They forgot to install the thermostats for the master bedroom zone and the lower level zone. When they came back to install the 2nd floor master bedroom thermostat, they connected it to both bedroom and lower level zones. I discovered this months later when I went to turn on the heat in the lower level. Much to my surprise, no thermostat. After installing the third thermostat, they connected the bedroom thermostat to the lower level and vice versa. Another visit to switch them around. I know they are sick of coming here and I am tired of seeing them. Some plumbers are very nice while others are quite rude and act like they are doing you a favor. The work is finally done but I wouldn't hire them again. I can't imagine that even with all that I paid to my contractor for the plumbing, they can't have made any money.
Description of Work: major plumbing renovation: all new heating system, three bathrooms, kitchen, laundry room

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$10,000

George P.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
I am a DIY’er so I do a lot of my own plumbing. Finding a shop that caters to the pros but is willing to help someone like me get the right materials and information to correctly complete a plumbing job is invaluable. Masi is such a shop. They have pro level supplies at reasonable prices and are always willing to answer any questions and explain the steps needed to finish my plumbing DIY. I highly recommend them.
Description of Work: Plumbing supplies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Laura W.
05/2015
1.0
heating & air conditioning/hvac
  + -1 more
When I decided not to use them he called in a complaint about me with the town of Nashua saying that I was doing work without a permit.
Description of Work: I called them to see if they could provide a service for me.
Rating CategoryRating out of 5

Beth K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They are convenient. The people are very nice, they do a good job, they could have done right the first time, and usually cost right at that what they tell me it is going to cost. They are very professional.
Description of Work: I used Masi Plumbing because I have a boiler. They did boiler maintenance and repair and emergency service. I’ve been using them for years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    35 E Otterson St, Nashua, NH 03060

    www.masiplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Drain Pipe Installation,
    Plumbing

    FAQ

    Masi Plumbing & Heating is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Masi Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Masi Plumbing & Heating offers free project estimates.
    No, Masi Plumbing & Heating does not offer eco-friendly accreditations.
    No, Masi Plumbing & Heating does not offer a senior discount.
    Yes, Masi Plumbing & Heating offers emergency services.
    No, Masi Plumbing & Heating does not offer warranties.
    Masi Plumbing & Heating offers the following services: Plumbing & Heating - Emergency & Preventive
    MA Locations

    Contact information

    35 E Otterson St, Nashua, NH 03060

    www.masiplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed