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Smitty Plumbing & Heating LLC

4.5(
22
)

Plumbing, Heating and Air Conditioning

About us

Master plumber, licensed gas fitter, journeyman plumber. Over 20 years in business, fully insured.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial - plumbing and heating service & installation, water filtration, water heaters, pumps & gas fitting.

Services we don't offer

Air conditioning

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check

Reviews

4.522 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
0%
2
5%
1
9%
Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Write a review
Showing 1-22 of 22 reviews
Susan B.
01/2021
5.0
plumbing
  + -1 more
THANK YOU SMITTY - Called Smitty early on a Tuesday morning and had hot water by afternoon. I've always had great service from Smitty - very knowledgeable and professional
Description of Work: Repair Hot Water Heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Moira L.
12/2018
1.0
plumbing
  + -1 more
After leaving THREE telephone messages requesting someone to come out and quote/do the job - I did not get any response! They quite obviously have more work than they need. Would never consider calling them again.
Description of Work: I required a gas line to be run into my house to establish gas stove and fireplace.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Jim R.
10/2018
5.0
plumbing
  + -1 more
Fantastic service. Greg was responsive to my request for service. Returned my calls even though I know I was being a nuisance. He was professional and followed through on his plan without fail. Mike was the plumber that came to my home. Polite, professional, prompt, and repaired the leak. I have water to my home again!. Thank you to Smitty's. Will call them again without hesitating.
Description of Work: Repair to water main leak into my home
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Diana P.
05/2018
5.0
plumbing
  + -1 more
Very well. Mike, Greg's (Smitty's) associate/ employee was very professional and knowledgeable and repaired the issue quickly. It took me several weeks of contacting plumbers to have this issue repaired and resolved and while it may not be a "big deal" in the world of plumbing compared to others, it was a significant situation on my end. I was happy to have it repaired finally and the service was excellent once they could make it out to my address. I would recommend to others.
Description of Work: Bathroom tub faucet leaking and repaired, springs replaced and faucet kit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
Paul V.
11/2017
5.0
plumbing
  + -1 more
They did good work, at a reasonable price. Once we contacted them they came to the house in a timely manner. We have no complaints. Good service!
Description of Work: We needed to have a new faucet and shower head installed in the bathroom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul V.
11/2017
5.0
plumbing
  + -1 more
Very well, very well
Description of Work: Leaky pipe
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Darren T.
08/2017
5.0
plumbing
  + -1 more
He was great at working with me to solve the problem.
Description of Work: Faucet in shower needed replacing
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacqueline T.
01/2017
5.0
plumbing
  + -1 more
Everything went great- on time, polite and got the work done in timely manner and cleaned up
Description of Work: Install a new toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth H.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Pluming and heating services were provided. The work was very satisfactory, but scheduling visits was a frustration.
Rating CategoryRating out of 5
Yes, I recommend this pro
Andre P.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We had renters at house and they had no hot water- Greg made time out of his busy schedule to assist renters and relight pilot.
Description of Work: Emergency burner/furnace service to relight pilot.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan M.
02/2015
5.0
plumbing
  + -1 more
.
Description of Work: We had a new gas dryer converted from natural gas to propane and hooked up to the gas line. In NH a plumber licensed for gas must hook the appliance to the home gas line. He was unable to convert the dryer from natural gas to propane but gave me the name of a local appliance repairman who could do it. I called him and he was here the next day. Then the dryer had to be converted to bottom venting. When that was finished, we called Smitty and he came very promptly and installed the dryer to the gas line. The company we bought the dryer from was suppose to handle all this, with a charge of course. Then the night before delivery they called to say they had no-one to do this and we would have to find someone on our own to do it. They did issue a refund, but that didn't help get it installed. Thanks to Smitty, it was all handled very easily and Smitty was very patient while we the venting work was done first, which took 2 weeks. Thanks Smitty. Will definitely call him again if we ever need a plumber.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David C.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Two new toilets installed. They recommended exactly what the best toilet to buy and why. They called me back exactly when they said they would and they installed the toilets and even installed better piping.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
William D.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a rather difficult j trap
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Donald C.
03/2014
5.0
plumbing
  + -1 more
His employee showed up promptly, quickly performed the repair without delay, and was courteous and professional.
Description of Work: Replaced leaking fitting under kitchen sink.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Denice R.
08/2013
5.0
plumbing
  + -1 more
We have used Smitty's Plumbing and Heating on many occasions, and have always been pleased with their responsiveness and excellent service.
Description of Work: toilet installation new bath vanity w/faucet installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William H.
07/2013
5.0
plumbing
  + -1 more
*
Description of Work: Leaks
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
freddi G.
01/2013
5.0
plumbing
  + -1 more
Showed up on time, quick efficient response. Advised of possible causes.
Description of Work: Checked shower plumbing to possibly determine if there is a leak.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mario P.
12/2012
5.0
plumbing
  + -1 more
Smitty's assistant came out punctually at each request. They were small things and not emergencies, so I was impressed. Each time the problem was resolved swiftly and competently. The fees were minimal considering that we live in the middle of nowhere and just getting here still costs a business money.
Description of Work: After being away from our house for some time, we found a number of problems with the plumbing that needed repair, Smitty's came out here on 4 occasions and took care of burst copper pipes, cracked pvc and kitchen drain and an issue with the main that goes to the septic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John C.
10/2012
1.0
plumbing
  + -1 more
TERRIBLE, OVER-PRICED and NASTY!! How many plumber do you know who make over $300 per hour? Well Smitty does. He spend less than 30 minutes on site at 3PM on a Tuesday, brought in a big monkey wrench to unscrew a frozen pipe and charged $150. I was shocked but wrote the check. He told me without him I would have had no water or heat. Then he said he saved me over $400 and not to call him again. I said he should not worry about that and that my friends and neighbors would hear about his nasty manner and crazy prices. Plain and simple he took advantage of us!
Description of Work: TERRIBLE, OVER-PRICED & NASTY!! How many plumber do you know who make over $300 per hour? Well Smitty does. He spend less than 30 minutes on site at 3PM on a Tuesday, brought in a big monkey wrench to unscrew a frozen pipe and charged $150. I was shocked but started writing the check. He told me without him I would have had no water or heat. Then he said he saved me over $400 and not to call him again. I said he should not worry about that and that my friends and neighbors would hear about his nasty manner and crazy prices. Plain and simple he took advantage of us!
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$150
Response from Smitty Plumbing & Heating LLC
Although this review was from 2012, I wanted to address it because it is one of the only negative reviews we have received. We got this emergency call at 3:00 in the afternoon when we were on our way to another call. We called the other customer and postponed that call so we could take care of Mr. [Member Name Removed] because he had no water and was frustrated because he could not fix the problem himself. The shower valve was completely apart when we arrived and we had the correct tools to repair the existing valve without having to replace it. Between travel time and time at the job we charged him $150 and had to reschedule the other job. If I had to do it over again, although I feel good about helping people get their water back, I would have left this one alone.
Nancy C.
01/2012
2.0
plumbing
  + -1 more
Terribly, and the follow up work was worse. He took advantage of us.
Description of Work: As part of a renovation of a small Bathroom.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$500,000
Response from Smitty Plumbing & Heating LLC
This report is a complete lie. Smitty Plumbing was hired as a subcontractor to do part of a bathroom renovation. Where $500,000 comes from I have no idea, we were paid 2,500 for this job by the contractor. The following is dates of service for other work we provided the customer and were promptly paid for: 5/10/06, 8/25/10. 7/22/10, 8/25/10, 4/21/11, and 5/23/11. If our service was so terrible, why did she continue to hire us? The truth is that we are a good company and she is a bad customer. We refused to do any more work for her this summer because she was so difficult. This Angies List report of hers is "sour grapes". We give her a F in decency.
Warren S.
12/2011
4.0
plumbing
  + -1 more
Mr. Smith had to devise one or two parts to complete installation of a kitchen sink. He used the latest in piping (i.e., Pex) and associated fixtures instead of insisting on copper as so many plumbers are wont to do. His solution to the venting problem was ingenious.
Description of Work: Run hot water to 2nd kitchen sink and provide venting for the sink.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
Yes, I recommend this pro
$150
Belinda R.
08/2011
5.0
plumbing
  + -1 more
My shower head broke off. I tried to fix it myself with parts that I bought. I failed. Smitty fixed it with my parts that I already purchased so I wasn't out any money. He also fixed a drippy faucet from the bathroom sink that I was overlooking due to not having a shower. I was at work when he was here. He said I could drop a check off on my way home. That was wonderful, Good old fashioned service! I am very pleased!!
Description of Work: My shower head broke off. I called a few different, well known plumbers. My response was that they were very busy and would try to squeeze me in within a few days, with a promise to call me as soon as ther was an opening. I got no response. I then called Smitty's, and he was here the same day to fix my shower head at a very reasonable price. Work well done!! I will choose this company in the future for any work I need done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95

    Contact information

    391 Whittier Hwy, Moultonborough, NH 03254

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Smitty Plumbing & Heating LLC is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Smitty Plumbing & Heating LLC accepts the following forms of payment: Check
    Yes, Smitty Plumbing & Heating LLC offers free project estimates.
    No, Smitty Plumbing & Heating LLC does not offer eco-friendly accreditations.
    No, Smitty Plumbing & Heating LLC does not offer a senior discount.
    Yes, Smitty Plumbing & Heating LLC offers emergency services.
    No, Smitty Plumbing & Heating LLC does not offer warranties.
    Smitty Plumbing & Heating LLC offers the following services: Residential & commercial - plumbing and heating service & installation, water filtration, water heaters, pumps & gas fitting.
    Air conditioning

    Contact information

    391 Whittier Hwy, Moultonborough, NH 03254

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed