Sebastian Septic Svc

They did an excellent job. The serviceman came on time, found the septic tank, dug out the top so that he could access the sewage. Very good job on a difficult type of work.

Service provider / driver (I forget his first name - sorry) was very friendly and knowledgeable regarding the pumping of the septic tank and the reason for my drains backing up. I will definitely use Sebastian Septic again. He also had a squeaky clean truck AND enough hose that he didn't have to back up over my lawn and leave behind divots from his truck. Great experience.

Very well.

Ron, Ethel, and his team really pulled out all the stops for me this last week. We are having problems with our leach field. Ethel was always in touch with us, even calling back at a time when it was clearly after hours rather then waiting for the next business day. Ron and his team showed up on time. Spent ample time with me looking and discussing our leach field problems. Educating me on the system that is installed. Provided many suggestions, opinions, recommendations, and contacts to make correct situation right. Provided a top notch septic evaluation for me to understand and make decisions with the information he imparted to me. Extremely personable, understanding and patient with my questions. Response were thorough and complete, even with follow up when he thought of something else an hour later. An honest company, great people, great service. A++

unknown

Everything went very well. Sebastian's septic service was more than I could have asked for. I undeniably recommend Sebastians. I will use them every time in the future.

unknown

Arrived promptly. Not knowing where the tank was, I shared the blueprint and pipe leaving the house. He had me flush a signal device which he then tracked to the precise location. He dug down to the tank lid. Pumped 1,250 gallon tank. Provided me with valuable information I was not aware of. Water level was above pipe and should have been below, could indicate issue with leach field or just be because we were overdue for being pumped. If we notice toilet gurgling, we will call him back to investigate the leach field. Recommended pumping every 4 years and flushing 16 oz. warm water with 5-6 yeast cubes dissolved, monthly. Recommended single ply toilet paper, liquid soaps and detergents, no feminine products, no 'flushable' wipes, and no grease. Thankfully we had removed the existing garbage disposal already. They are a no-no for septic systems. Not sure what the original homeowners were thinking. ;-) I am going to buy two 24" round 6" high plastic risers and a 24" round lid so the tank will not have to be dug up after the next pump. I paid by credit card and was given a receipt, a magnet with the pump date and recommended next schedule date, and two business cards. Very personable and I highly recommend!

unknown

unknown

He was VERY helpful and informative. We have never had a septic before and the information and professionalism was definitely above average. I will most definitely be using his services in the future and recommending him to friends and family.

great to deal with

Very professional, honest and friendly gentlemen took good care of my issues, showed me what they were doing and the rationale behind it. The total bill came in below estimate. An overall excellent performance which left me with a very good feeling. Couldn't recommend them any higher!!

Located the problem and fixed it. Very helpful, showed me just what the problem was before fixing it. Offered helpful information towards maintaining a well working septic system.

There were two people that came out and did the work in two stages for a total of about four hours. They were honest and had a good price. I would tell my friends that they would do a good job and the people would be honest. They are straight forward about what needs to be done.

They were right on time, got right to work, provided me an update, and even recovered the septic lid and racked the dirt and grass back over making it a real neat site almost as if no work had occurred. The technician was very friendly and professional I would definitely use again.

Very well- they were nice and took care of things easily. Replaced the dug up lawn beautifully- can't even tell what happened. Went above and beyond, really, with labeling where it is for future visits and helping up with a second lid issue. Would def recommend and use again.

I placed an emergency call due to the failure. This was not a regular service call. They came the same day as soon as they could and came back the following day to complete the job.

great job. On time. Very professional and courteous.

Went as well as one would expect. Where this guy really shines is his attention to detail. Seems Ron thought the flow from my main line wasn't as good as he expected. If this had been my first time with him I would have suspected a scam, but after he pulled an apple that my son had flushed some years ago, he's had my trust. He went to work with his pressure cleaner and stayed on the job till it was done right (an hour and a half past normal quitting time). This man really knows his craft. He treats you like your the only customer he has..

Have been using them for years. All of my neighbors now use them too. Fair, Fast, Knowledgeable.

we are on 2 year pumping schedule with Sebastian septic services. they remind us about the appointment and are always on time to do the job.

A perfect example of a family owned company. I called later afternoon to ask about a concern, the wife who answered immediatley said that her husband would be out by 5:00pm, her husband was currently in Kingston. Instead of heading home for the day when they would have origionally closed, he came to our house, pumped both tanks and charged us for one. Discussed solutions to all of our concerns with my husband and I and even helped us with a few other things. He looked exhaused but put the extra effort into helping us out in a non emeregncy situation and didn't rush us at all. A wonderful company to work with. Our family has used Sebastian Septic for years. We now have three houses that he services and every experience is better than the last. I would recommend him to everyone I know! There aren't many companies out there like this anymore!! I was so impressed by our experience I joined Angie's List just to share my experience! :-)

.Was quoted $230, and that's exactly what they charged, even though I had them do a few extra checks(IE the baffle just before the output to the leach field). Of course, price(quoted and charged) came with the expectation that I expose all access ports to the tankprior to their arrival.He stirred the tank very thoroughly while pumping, and using the garden hose I had provided nearby was able to hose it downinside. Once he was done the tank looked almost like it was newly installed. Very simple, quick, and efficient. No unpleasantsurprises. Was friendly and pleasant. He also offered information freely - he noticed a bit of concrete rot around the input to the tank, and asked me if my salt-based water softener flushed through the septic system(which it does). He then informed me that you shouldn't be doing that - the salt in thesoftener waste discharge can shorten the lifespan of the septic tank due to concrete rot. Also mentioned using yeast tokeep the tank working more effectively. This is info that had never been passed on to my father(the previous resident) by any of the companies that he'd had over to pumpout this tank in the past. So this gentleman not only did the job I hired them for, but was also trying to protect my/our interests.IE, keeping a protective eye out for the customer.

While they were later than originally expected, the company was in contact with me to let me know about the delay. The service technician was friendly and knowledgable, and got the job done promptly.