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JP Pest Services

Pest Control, Animal Removal, Insulation,

About us

JP Pest Services has been providing pest management solutions for New England homes and businesses since 1925. We’ve learned a lot about our Northeast customer base over the past 9 decades like what they expect from the effectiveness of our services to what they need from our Customer Service Representatives and Service Professionals in the field.

Business highlights

99 years of trusted experience

Services we offer

Pest & wildlife removal & control. Mold removal

Amenities



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 166 reviews

Tina M.
08/2021
5.0
pest control
  + -1 more
I've been using their service almost 20 years. They're been fantastic and are knowledgeable to work with and I would recommend them to anyone.
Description of Work: Quarterly pest service.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOANNE and ROGER L.
12/2020
1.0
pest control
  + -1 more
Used them for 3 years. In the last year, major deterioration of services. Failed appointments, arbitrarily change appointments, did not return calls, and even takes 2-4 weeks to schedule an appointment. Not acceptable when pests are in the house.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from JP Pest Services
Hello [Member Name Removed] We first would like to thank you for your feedback and for bringing these issues to our attention. We understand that one of our managers has been in contact with you to ensure your concerns were addressed. We wanted to check in with you to make sure that you have continued to receive the same great service that you’ve grown to trust. We appreciate your patience and understanding with the scheduling and response delays you experienced in 2020. The pandemic presented challenges for everyone and our business was no exception. Our team has been working harder than ever to meet the high demand for services while still providing the same top-notch customer experience we are known for. Again, we would like to thank you for your patience and understanding while we navigated through a challenging year. We look forward to continuing to provide you with superior service. Please don’t hesitate to contact us at any point in the future with concerns or feedback.

Lah H.
10/2020
3.0
animal removal
  + -1 more
This is for perspective customers. JP has recently been using and abusing its staff. The workload is unreal. The amount of work has increased, which means quality has decreased. The techs have a time limit for each account. This means rushing and overlooking details. Cheaper products compared to what used to be carried....yet an increase in price. Regional managers micro manage and its causing a ripple effect leading to un happy workers. They must suffer in silence, if you complain your job is at risk. Its a dirty game. Joe Pestana most likely isn't aware of how people are being treated. Going corporate was a mistake. They'd probably deny this, but its the truth.
Description of Work: Customers need to know

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$118

Response from JP Pest Services
Hello, We are so sorry to hear that you feel this way. 2020 has been a challenging year for all of us, for a variety of different reasons: Many lost work, others got sick, some even lost loved ones. As a company, we unexpectedly had, in many ways, the opposite problem with an overabundance of work to be done, and not enough people to always complete the work in a timely manner for our customers. This is something we are working every day to correct, both in terms of scheduling and hiring to meet the demand for the amount of service requests that we receive each day. We so appreciate each and every one of our hard-working employees as they continue to pivot with us in order to serve our community while still keeping everyone safe in these unprecedented times. Meanwhile, while many procedures have changed this year to accommodate the situation with the pandemic, one thing that has always remained the same is that we are still family-owned and operated, with no intention of going corporate. We hope that any of our employees who may feel overworked or underappreciated know that our Human Resources Manager, Glenn, has an open-door policy (as well as an open phone policy to encourage social distancing). Our HR department can be used as a great resource to make sure that any voice is heard and concerns are effectively addressed. We appreciate your candid feedback, and wish you the best!

Elena C.
06/2020
5.0
pest control
  + -1 more
They've been very good to work with, accommodated a Saturday appointment, explained their services well and provided everything electronically as well as provided a nice discount.
Description of Work: Bees, Hornets or wasps, ladybugs and mosquitoes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark C.
04/2019
5.0
pest control
  + -1 more
John DeSisto arrived on time to do a bed bug inspection (we had previously spotted a few). He did a thorough inspection of every bed and couch in the house and, thankfully, turned up nothing (apparently our attempts to deal with the bugs ourselves worked). He gave us some good advice on how to prevent problems should there be a few still lingering. He did NOT try to sell us any unnecessary services, for which we were grateful. Finally, he did NOT charge us anything for his considerable amount of time. The bottom line is he was thorough, professional, knowledgeable, and reasonable. We'll be sure to call him should the bed bugs turn up again.
Description of Work: Bed bug inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manessa B.
03/2019
5.0
pest control
  + -1 more
very thorough and excellent service. excellent responsiveness and professionalism. Competitive pricing.
Description of Work: Interior and Exterior Pest Control Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Wilhelmina C.
11/2018
5.0
pest control
  + -1 more
They were willing to come on an as-needed basis for wasps, but I was chagrined to hear that we couldn't hire JP Pest just once to take care of existing mice. They said that the only way they treated those was with a yearly contract that includes quarterly monitoring. They said there really was no other way because new mice would just replace the old quickly. However, the yearly contract would include not just rodents but also the bees and wasps, ants and spiders. In the end, after calling around, I agreed to the yearly contract, which was reasonably priced. JP Pest uses the least toxic and most humane methods they can. And bonus: the tick population seems to have declined measurably with the disappearance of the mouse colonies.
Description of Work: mice, wasps

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from JP Pest Services
Thanks for the great review [Member Name Removed]! I'm sorry if our folks didn't explain fully about rodent issues. Rodents are just too persistent and way too capable of repopulating a structure to attempt anything like a One Time treatment. Rodent control is an example of something that needs to occur as a process rather than an event. We would much rather initiate something that will be successful than to pretend that something less is also effective when we know full well that it won't be. If you have an further questions, I'd be happy to speak with you. Thanks again for your kind words. We look forward to helping you! Chris Pestana VP

Marsha S.
09/2018
5.0
pest control
  + -1 more
They're great. They're polite and professional. They dress appropriately and are considerate with our neighbors when they do work outside. They're always my go-to provider. I've been using them for years.
Description of Work: They have a routine schedule with us. They do exterior animal and pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
08/2018
5.0
pest control, animal removal
  + 0 more
Squirrels were in attic and now appear to be gone. Entry points were blocked. One way doors and final close up is yet to be completed. Also treated for mouse infestation. No mice caught in several weeks and many entry points were blocked. Winter will tell for sure if all entry points were plugged, so far so good. Squirrel removal and blocking entry points seemed high priced for the less than 1/2 day work required by 1 person, over $1600. A return trip is needed but suspect will require less than 30 minutes, I wish I tried to negotiate on the price, the squirrel work was three times the cost of mouse work and both took about same amount of time. The mouse work is under 1 year agreement with 3 quarterly visits as well.
Description of Work: Squirrels and mice removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

ann G.
08/2018
5.0
pest control
  + -1 more
Have not seen one ant since the treatment a month ago.
Description of Work: Carpenter ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy P.
06/2018
5.0
pest control
  + -1 more
They gave me a 2 hour window and both times the workers arrived on time. They were knowledgeable, professional, and were very responsive to my concerns. They require a year long contract, and come out every quarter. They do a free 2 week follow up after the first visit. During the initial visit, the pest control professional placed stations with poison in various locations and blocked some places where the mice were entering. She also showed me that there was an issue with the bulkhead. I did find one dead mouse outside but haven't seen any others since that first visit. She found evidence of ants and wasps and suggested I upgrade (which means they would deal with other critters in addition to the mice). I wish I had done that initially since it's not that much more expensive, but now I'll have to wait until the 3 month visit for that, since I don't want to pay for an extra visit.
Description of Work: Dealing with a mouse problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

katherine B.
06/2018
5.0
pest control, animal removal
  + 0 more
Bats are gone. Pricey but they are the cheapest i found for removing bats that includes sealing up access points.
Description of Work: Bat removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$789

Ken W.
02/2018
5.0
My wife and I couldn't be happier with JP Pest mold division. Matt and his crew were honest, professional and thorough from the day he came to do the quote until the day they completed the project. I would highly recommend them to anyone looking to eliminate a mold problem for a very fair price (another company gave us a quote over 6x higher for the same job!).
Description of Work: Mold remediation in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kevin H.
01/2018
4.0
pest control, animal removal
  + 0 more
The service I received for mice and insect removal was very good. The technician was very helpful and professional. However, the estimate they gave me for flying squirrel removal was very high.
Description of Work: Removal of mice, insects and flying squirrels.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rose P.
11/2017
5.0
pest control
  + -1 more
Extremely thorough - checked all areas for possible pests . Very knowledgeable and friendly staff
Description of Work: Home inspection discovered e had potential pest issues and several locations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl C.
11/2017
5.0
pest control
  + -1 more
I agreed to a year-long program. They have come to the house twice; first to try to figure out where they are coming in and set the bait and then a couple of weeks later to follow up. They will follow up quarterly. There is an initial cost and then a cost for the quarterly follow-up ($75). Well worth it. They call a half hour before they will actually be at my house so I don't have to sit and wait for them at home and miss work. Very helpful. I wish I did this a long time ago.
Description of Work: Mouse eradication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda G.
09/2017
5.0
pest control
  + -1 more
Everything done as expected. Haven't seen any mice lately. Significant reduction in mosquito population. Only a few seen since spraying began.
Description of Work: Rodent control and tick and mosquito spraying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

bob P.
07/2017
5.0
pest control
  + -1 more
good don't see them in the house any more
Description of Work: ants and bugs exterminaition

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steve W.
06/2017
5.0
pest control
  + -1 more
They are a very professional organization. They are punctual, organized, friendly, and everything they do works well. Hooray no chemicals!
Description of Work: We use JP Pest for spraying for ticks, eliminating wasp nests, ants, termites and other pests. We also wanted use of products that would be safe for us, our yard and our daughter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary B.
06/2017
5.0
animal removal
  + -1 more
Excellent. Successful. I highly recommend JP Pest Services.
Description of Work: Flying squirrels in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori B.
06/2017
5.0
pest control
  + -1 more
Very good - you get a phone call the day before the treatment, the technicians are professional and they have been very responsive if we have other needs - wasp infestation a couple of years ago.
Description of Work: Tick treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stan J.
06/2017
5.0
pest control
  + -1 more
Justin and Ross arrived on time and inspected my flues and installed a temporary fix and the cap was ordered and when it arrived at JP an appointment was made for the installation. They arrived on time and all went well. BTW no charge for the inspection call and the pricing for the cap was reasonable based on other quotes I obtained. I would definitely hire them again!
Description of Work: Due to a wildlife problem, raccoon, I needed a chimney cap installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Frank T.
01/2017
5.0
pest control
  + -1 more
Overall well, but eradication of mice has not been accomplished as of yet
Description of Work: Pest control of different types-wasps, mice, etc on quarterly basis

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jonathan P.
12/2016
5.0
pest control
  + -1 more
I signed up for the quarterly rodent service. The service tech arrived in the expected window and did a great job pointing out issues and installing traps and barriers to the house. They will return in 1-2 weeks to check on the progress of the traps and then return every 3 months to make sure there is no new signs of pests and install/fix barriers of entry to the house.
Description of Work: We had an increasing mouse problem and we needed to stop the increasing population and stop access to the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Mark C.
08/2016
3.0
pest control
  + -1 more
Was told they would arrive from 2-4 pm and technician arrived at almost 4:10. Not a big problem but somewhat of a pain. Excellent technician who figured out in about 5 minutes that we had a chipmunk issue. Very personable and helpful. Stretched out the inspection to about 15minutes because he knew we were paying a minimum of $150. Made suggestions which I will carry out. I had agreed ahead of time to the minimum fee but they should make exceptions when the problem is this simple. It would go a long way to retaining customers.
Description of Work: A small animal had burrowed a hole form our attached garage into the wall shared with our kitchen. Needed evaluation for how to handle the situation.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$150

Contact information

101 Emerson Rd, Milford, NH 03055

http://www.jppestservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Insulation,
Unfinished Carpentry,
Mold Testing & Remediation,
Chimney Caps

FAQ

JP Pest Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

JP Pest Services accepts the following forms of payment: Check,MasterCard,Visa
No, JP Pest Services does not offer free project estimates.
Yes, JP Pest Services offers eco-friendly accreditations.
No, JP Pest Services does not offer a senior discount.
No, JP Pest Services does not offer emergency services.
No, JP Pest Services does not offer warranties.
JP Pest Services offers the following services: Pest & wildlife removal & control. Mold removal

Contact information

101 Emerson Rd, Milford, NH 03055

http://www.jppestservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM