Card Heating & Cooling, Inc.

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unknown

Card Heating and Cooling is now our go-to company for all our heating needs!!! They were so very helpful and professional! -- at about 5:10 p.m. we realized that we had no heat in our house and my husband, who is knowledgeable, could not figure out what was going on. We cold-called Card Heating and Cooling after their office had closed to ask them if they could help us out. We also called a few other companies, but Card was most responsive, were located closest to us, said that they would be able to come right out that evening, and was going to charge us least for the call, so we went with them. Come to find out that our boiler's safety switch had blown and could not be reset. Card Heating and Cooling realized that what had happened was that machinery we had going in our house to dry out our home from a burst pipe had created a negative vacuum in our home. The fans from the water mitigation people actually caused a downdraft from our chimney, which in turn, actually melted the plastic gromets on the top of our hot water heater which shared a vent with our boiler. Unknown to us, we had carbon monoxide being pulled back into our home because of the water mitigation fans!!. The scary part is that several of the family had not been feeling well the night before. We had no carbon monoxide detectors in the house!!! We feel we were very lucky!!! Dave from Card Heating and Cooling came back the next day to put in a new safety switch, as they had had to do a temporary fix before they could get the replacement part. They did not charge us extra for the return visit. Thank you Card Heating and Cooling.

Exceptional customer service. The installation process was very well designed and managed. The contractor exceeded the performance standards that we set for the installation and operation of the system. The contractor provided complete information regarding the system and its operation and indicated his availabllity should we need additonal information and/or support.

Mike and his son came by for an estimate to disconnect some faulty duct work to my attic. 2 previous heating companies told me they couldn't fix my heating problem. One gave me a quote for 8300 dollars to put all new duck work, which i knew was crazy. Mike and his son trouble shot the whole system. They found that it was just a 2 dollar piece that was messing up my heating for the second floor of my house. I was willing to pay hundreds of dollars to have them disconnect my heating for my attic, and they only charged me for on a service call. Now i still having heating in the attic when needed, and they saved me a fortune. Honest and nice, I would definitely recommend them.

Mike and his son spent about an hour and a half completing pm of gas furnace an ac unit.. Mike discovered and repaired a flue PVC pipe from furnace that had become dislodged due to improper securing of pipes to joists. He secured pipes and duct work properly to prevent this dangerous situation fro reoccurring There was no extra charge for this work that was obviously beyond the scope of the quoted job. I was concerned that the furnace had not been cared for properly by the previous owner. My confirmed my suspicions and educated me on how to care for unit going forward. I was impressed by his professionalism and service. It was obvious that Mike took pride in his craft. I would recomend Mike to anyone . I am glad I consulted Angies' List and found a reputable local HVAC professional!

I was extremely impressed by this company the quality of service was first rate and I felt very comfortable with them working for us. I have already spoken with them about having some additional work done in the near future and at this point would not use anyone else. Every aspect from calling their office to the completion of work was simple and easy, they have an excellent work ethic. I can highly recommend this company with no reservations!

They were efficient, timely, polite, and very clean.

Mike Card was on time and on the money. The job was done in good order, it was done well, and it was on budget. The guys who work or him are top notch, the site was left very clean.... oh.... and it was the first real cold snap here so they did ALL this while also attending to emergency heating needs of other customers. We are delighted to have found Card Hand C.