Gary Jackson Heating Services

4.3(
13
)

Heating and Air Conditioning, Water Heaters

About us

Gary Jackson Heating Services is family-owned and operated right here in Cheshire County, NH. Since our company opened its doors in 2006, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services are the best, and come with a personal touch. We specialize in oil and propane burner service & installation as well as air conditioning servie & installation in the Cheshire County area. We are fully licensed and insured in the State of New Hampshire and EPA Lead-Safe certified. Our philosophy is delivering honest and respectful service while exceeding the customer’s expectations. We have over 40 years of combined experience providing seasonal tune-ups, repairs to existing oil/propane furnaces, installation of energy efficient oil/propane furnaces, and repairs/installations of oil/propane/electric hot water heaters. We also install and repair solar panels.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

24-Hour Emergency -Seasonal Tune up -Installation of new, energy efficient oil/propane furnaces -Installation of new energy efficient oil/propane/electric hot water heaters -Installation of radiant tubing -Installation of solar panels -Repairs to existing oil/propane furnaces -Repairs to existing oil/propane/electric hot water heaters -Insulation of pipes ​-Air Conditioning Service & Installation

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.313 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
0%
2
15%
1
8%
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.3
punctuality
4.3
Write a review

Filter reviews by category

Showing 1-13 of 13 reviews
George D.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Techs found problem right away, explained to us what it was and replaced part. They cleaned our unit and finished up job in short period of time. Recommend Gary Jackson Co. for fair and quality service!
Description of Work: CAC repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Was able to get an appointment when it worked best for me. Service was good, and when I called about some cleanup that was missed, they came right out to take care of it. Great customer relations!
Description of Work: Annual furnace cleaning
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$140
Owen B.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
Badly still
Description of Work: Needed gas heater servicing & 2 or 3 leaks. He left & still had leaks. He returned in 2 days to repair same leaks. charged me 2 hour's labor to repair leaks he supposedly fixed 2 days before. Still leaking as of today. He is a poor plumber in my opinion
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$960
Response from Gary Jackson Heating Services
On the first visit we repaired a couple of leaks. One leak initially was the only one that was visible, once the manifold was moved to make the repairs the other leaks appeared so it was evident that we needed more time and would need to return to do more repairs/replace gaskets. All of the leaks were pre-existing due to a lack of proper maintenance to the unit. The leaks had been ongoing for a while but some had rusted over and re-sealed themselves but still needed to be repaired properly. We did not cause any leaks, we did not create the leaks by anything we did. The owner chose to not have us come back out to make all of the necessary repairs. If we had done anything to cause the leaks, we would have repaired them at no charge. We kept the owner informed as to what was going on, explaining to them what was causing the leaks and when we left the property, nothing was leaking. A lack of proper maintenance is a big part of the problem with this unit. We came out for a service call, he called that day and we responded that day. When he called to say there was another leak (a new leak as it was not leaking when we left), we told him we'd be back out within a few days and he was fine with this, however his wife called and wanted us out there immediately, which we were there within 1-2 hours of her calling us on that day for the second trip. The customer is expecting us to not charge them for repairs made that were not caused by us, we did everything in a timely and professional manner.
Ellen H.
09/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: Gary and Paul Jackson did good, clean, quality work on my furnace repair and hybrid water heater installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Gary Jackson Heating Services
Thank you, glad we could take care of everything for you.
Allyn C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The crew showed up on time and completed the job sooner than expected. The unit is working great and we are happy with their services. They cleaned up after themselves and treated our home with respect.
Description of Work: We added air conditioning to the home we recently purchased. Gary Jackson came out on time and quickly to provide an estimate. The person was extremely courteous and did not mind our questions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gary Jackson Heating Services
Thank you, glad we met or exceeded your expectations.
Stephen B.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Cleaned furnace
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$135
Response from Gary Jackson Heating Services
Thank you
Hutchin S.
04/2016
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Water heaters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Gary Jackson Heating Services
Thank you
Brenda B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75
Response from Gary Jackson Heating Services
Thank you
Jon C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Gary Jackson Heating Services
Thank you
Sanda R.
07/2015
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
The two young men who were working on the issue seemed very competent and professional. They explained what they were doing, completed the work in good time and cleaned up after themselves. They were very polite when they came to the door to let me know they were finished and what they had done. Very excellent service.
Description of Work: I had no hot water. I called the business late morning and they were at my house about 3 hrs later.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gary Jackson Heating Services
Thank you
Jeff Y.
03/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 2 service calls in 2011 within 2 days of each other. 2nd service call replaced 2 parts that were replaced 2 days earlier. Very unprofessional on the phone.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$1,200
Response from Gary Jackson Heating Services
"2 service calls in 2011 within 2 days of each other. 2nd service call replaced 2 parts that were replaced 2 days earlier. Very unprofessional on the phone." The second service call was due to an electrical storm which shorted out the two parts which were previously replaced, the parts were not faulty or bad due to anything our company did. Unfortunately, it is the home owners responsibility to pay for the parts, there was always the option of the homeowner going through his insurance. The electrical storm was no fault of our company. We do everything we can to make the customers happy, if the parts had failed due to a defect or something we did wrong, there would not have been any added charges.
Randall M.
11/2013
2.0
heating & air conditioning/hvac
  + -1 more
The day came and went - they never showed up or called.
Description of Work: I called and scheduled an appointment - had to wait three weeks because they were busy.
Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0
Response from Gary Jackson Heating Services
We sincerely apologize, there is no excuse for this to have happened and the only thing we can do is apologize.
Amanda B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well Gary is very professional and knows what he is doing.
Description of Work: I moved back into the house I own with my mother in 2010 and when it came time for heating time I had a big issue with my furnace. I called Gary Jackson and he was right at my house within 15 mins. I will no longer use anyone else to service my heating system because I was very impressed with his work and how fast he responded. Thank you for awesome service you guys are great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Gary Jackson Heating Services
Thank you, we appreciate your support and your business

    Contact information

    32 Roxbury Rd, Marlborough, NH 03455

    http://www.garyjacksonheatingservices.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Gary Jackson Heating Services is currently rated 4.3 overall out of 5.

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Gary Jackson Heating Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Gary Jackson Heating Services does not offer free project estimates.
    Yes, Gary Jackson Heating Services offers eco-friendly accreditations.
    No, Gary Jackson Heating Services does not offer a senior discount.
    Yes, Gary Jackson Heating Services offers emergency services.
    No, Gary Jackson Heating Services does not offer warranties.
    Gary Jackson Heating Services offers the following services: 24-Hour Emergency -Seasonal Tune up -Installation of new, energy efficient oil/propane furnaces -Installation of new energy efficient oil/propane/electric hot water heaters -Installation of radiant tubing -Installation of solar panels -Repairs to existing oil/propane furnaces -Repairs to existing oil/propane/electric hot water heaters -Insulation of pipes ​-Air Conditioning Service & Installation

    Contact information

    32 Roxbury Rd, Marlborough, NH 03455

    http://www.garyjacksonheatingservices.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM