Description of Work: Appliance was damaged, was replaced after a few calls
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Yes, I recommend this pro
bonnie H.
10/2014
5.0
handyman service
+ -1 more
I am an avid home improvement person. I prefer to do whatever work I can myself as labor costs a lot of money and have had many bad contractor experiences. I'm at the store a lot. I pick the staff's brains and they are so helpful. If they can't answer a question, they summon someone that can. I love the Depot.
Description of Work: I moved my fridge up a flight of stairs. It was slightly tilted. The freezer starting frosting up after that. It was still under warranty. I called The Home Depot to see what to do. They said to haul the fridge in. I'm not capable of hauling a fridge into the store! I contacted the store manager, Matt Shea and said this was goofy and unacceptable. I know Matt and Matt and his staff and they rock. The staff is competent and well trained. They like their store manager. That says a lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
bonnie H.
10/2014
5.0
home improvement stores
+ -1 more
Store Manager, Matt Shea is a God among men. He is so helpful and personable. I can't say enough good things about him and his employees. Even his employees like him! That's rare in a manager in my lifetime experience. I had purchased a utility tub online at www.homedepot.com that came equipped with a faucet but there were no holes pre drilled. I brought the tub to the store and Matt had an employee drill the holes for me saving me the expense of purchasing two drill bits that I would probably use only once in my life. Thank you Matt. I wish my husband were more like you. Thank your employees for me too.
Description of Work: The provider sells anything and everything I require for home improvement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie L.
02/2013
2.0
countertops
+ -1 more
They had a really shabby workmanship. The finishing work was not good. They replaced my counters three times because they couldn't get it right. They measured everything for me. They got it all ready and had them cut the order. They got it all coming. They couldn't put it in one piece. Then they put it in the second time and missed cut it. I was then waiting for the third counter and I wasn't really happy with them because I just wanted them out of my house. Everything else went smooth. I liked the guys though. I got the issue fixed and the money back for things not done properly.
Description of Work: Home Depot Inc came out and installed the countertops.
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Service Categories
Countertops and Backsplashes,
Handyman Services,
Hardware & Home Improvement Stores
FAQ
HOME DEPOT INC is currently rated 4 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.