G GRANT TRUCKING & MOVING

I emailed the company my request and they called back the next evening to talk about their service. Based on my conversation I felt this company seemed like the right one to go with. I told them we would call back over the weekend to confirm. I called on Sunday and left a message and waited to hear back during the work week. During my first call with them I was advised that he returns all calls 6-7pm due to he is onsite moving during the day. I gave them some credit for that by after a week I called back and email looking for confirmation of my move date. After two weeks and my move date quickly approaching I needed to use a different company. I call back and advised we will not be using them as I had not heard back from them confirming the date. During the two weeks I did receive one text message saying they would call back but they never did. The day after I called to cancel my request they called and were very apologetic and confirmed the date is available if the other company doesn’t work out. My initial communication was very professional and gave me a good feeling about this company. I can understand he is the owner and operator but you still need to keep in touch with customers.

See above comments; no actual move was performed this time.

They were excellent. They guys did a great job. I can't explain what a great job they did. Their professionalism was awesome. Everything I asked for was done and they are an excellent group of guys.