Went VERY well, am very satisfied with their professionalism, promptness and efficiency.
Description of Work: New install of phone & DSL internet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rinaldo, Ron, R.
05/2013
5.0
landline phone service, internet service
 + 0 more
They are fine; it works. We like the speed of the internet. We never had a problem so we never had to deal with the customer service yet.
Description of Work: We use Fairpoint Communications Inc for internet and landline services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Ray B.
01/2009
3.0
landline phone service
 + -1 more
I have had a few issues with Fairpoint. We had a problem with our line due to heat, and also a problem due to someone hitting a phone line. We were without service for quite some time. It took a lot longer than I thought it should have fix the problem. There is often a lot of static and loss of dial tone in the line. They took over our service, it was owned by a larger company prior. I always felt that was the problem, a smaller company, buying a larger company. It is also not very convenient to pay your bill. I like to pay my bill online at a website, and they do not offer that.
Description of Work: They are my landline phone service provider.
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Service Categories
Phone Service - Landline,
Internet Service
FAQ
FAIRPOINT COMMUNICATIONS INC. is currently rated 4.5 overall out of 5.
No, FAIRPOINT COMMUNICATIONS INC. does not offer free project estimates.
No, FAIRPOINT COMMUNICATIONS INC. does not offer eco-friendly accreditations.
No, FAIRPOINT COMMUNICATIONS INC. does not offer a senior discount.
No, FAIRPOINT COMMUNICATIONS INC. does not offer emergency services.
No, FAIRPOINT COMMUNICATIONS INC. does not offer warranties.