Alan Williams Mechanical

Couldn't be happier. He came the next day , on time, installed the dishwasher and price was fair! We will keep him on file for future jobs!

.Chris was pleasant, professional, reliable and delivered on his promises. He corrected the damage done by the former contractor who walked off the job after cutting many wires on the furnace and heat pump. He put in the heat pump that he said he would (the other contractor tried to substitute a builder's grade unit). His crew was exceptional. He did the job quickly, with minimal disruption to my household. An honest , reliable contractor?? Harder to find than hen's teeth. This guy is good!!! I have no reservation about recommending him to everyone.

Chris is amazing. Very down to earth guy, very professional, very responsive and very reasonable prices. I first went to Heritage and their quote was twice as much! The only draw back is because of all the great things about him, he is very busy - so you may have to book out a week or so. However, I called him a couple weeks ago because my hot water was out and he did make it over later in the day even though he was booked. I would highly recommend him!

My wife is having a large gathering at our home with overnight guests and with temps and humidity very high, we need the AC. I called him yesterday in a panic because my AC did not start. He came to my home at 7:00 (by agreement) surveyed the situation, tested the Freon gas levels and determined that the system was in excellent working order. We corrected a thermostat setting issue and the system started up immediately. I was prepared to purchase a new AC system if the current system would not start. He said the system, while old, was working as best as it could considering its age. He was polite, professional and punctual. I will definitely call him again should we experience any problems with either our AC or heating system.

Chris is a talented, genial repair man with extensive gas service experience so the installation was completed in his estimated time. As I said, he took the time to help me move items in the cellar that would have prevented the installation. Cleaned up the spilled water and removed the old heater plus the new one's packaging. He gave me an accurate estimate and a short education in determining the size of the previous water heater. We are grateful he took our call because our plumber was not available.

Alan Williams Mechanical did a great job finding the problem. They actually needed to come back more than once to determine the actual problem (as the heating problem was intermittent). They only charged me for the one appointment. During both appointments they were courteous, professional, explained problem and costs in advance. I would strongly recommend them, and intend to have them back to service my central air.

Was very responsive. Called when delayed. Only charged the coupon price plus cost of disposal.

With the extreme cold, it looks like we had a frozen pipe above our unheated "garage under" in our colonial house. When the water wouldn't run in the bathroom over the garage I suspected a frozen pipe. Anticipating a possible need for a plumber, I called Chris and asked him if he'd be available if I needed him. He stepped me through a couple of things to check and as we were talking, the hot water started running. I'm still working on getting the cold water flowing and, with luck, won't have a burst pipe. If the worst happens, there's no doubt I'll get in touch with Chris to fix the problem. He was very helpful on the phone and said he'd be available if needed.

The call was made just after a big winter storm and I was away for couple days. The intermittent failure of my furnace was a known problem, but indeed a very tricky one lasted about a year. This time I was really got hit. After receiving the call, Chris showed up only couple hours later. With all his professional equipment and methodology, he fixed the problem and prevented a disaster of water pipe burst during the mid of cold winter and got my heat back. The problem may caused by a manufacturer's device defect. I really appreciate he was following up this tricky problem and charged me with a very reasonable price to cover his great service.

Chris is always great!! No problems, responsible and responsible. Will use again.

It took Chris a few weeks just to get me my estimate, then after that he informed me that he was booked three months out (would have been nice to know that ahead of time). After hearing this, I sent him a few emails to get the scheduling nailed down (his quote was the cheapest) but after two weeks haven't received a reply back. Had to go with another plumber who was more responsive. UPDATE: The provider is flat out lying in his reply. HE states below that he couldn't get to the job for "6 weeks". He sent an email on 12/9/2014 stating that he couldn't get to the job until the third week in February. More than 10 weeks away. Also, he got me the correct quote on 12/1/2014. After going back and fourth for a week trying to get the model number for the boiler he was going to install so I could check reviews for it. On 12/7/2014 (one week after getting the quote, not three as he states), I told him that I was ready to do it - this is when he told me he was booked 10 weeks out. At this point he stopped replying.

We knew our furnace was on its last legs and woke up to no heat on a Thursday morning. I called Chris at 5:00 in the morning and he was back in touch with us at the open of business. He came by the house quickly and got us up and running. We all agreed it was time for a new one. We already had a quote from Chris and many of the competitors, and by far he was offering the the most realistic and optimal quote for our situation (we weren't looking for the Mercedes of heating systems), He didn't push us into replace parts that didn't need to be replaced (i.e. zone valves). Chris quickly got things up a moving and had a new furnace delivered by Friday. He came in on Saturday and replaced our system and was wrapped up by mid-afternoon. He was very fast and did a great job of working the unit into the space we had in a very clean manner. I do some of my own plumbing and am picky about working being clean and he more than met my expectations. It was like a work of art. Beyond his exemplary professionalism and good quality of work, we were please to get to know Chris better, and felt great about giving the opportunity to a person who lives in our community and raising his family here. Might not be a big deal to everyone, but it seemed to underpin his approach to how he serves his customers

I had great experiences dealing with Chris and his team. Service was prompt and professional. In addition to service they also provided expert advice for home maintenance. Provided discount to service as Angieslister. Overall rates were reasonable and well worth the business

Everything was done in a professional manner, and he did a great job. I bought a deal for a tune-up for a central air conditioning unit because one of our units wasn't working. Allen fixed the unit and gave me the deal for the additional unit and tuned that up too. He did a great job, and was so polite!

It went very well. He thought I might need Freon but after learning how I run the systems, he gave suggestions. Scheduling was done at my convenience.

That went fine. One technician came out and it took him about 45 minutes. He did the tune up on our furnace. Scheduling was good; he was available quickly and showed up on time.

He replaced our HVAC for us. We used him in the past too and we liked that he was familiar with our home. He was available immediately, because it was an issue with our AC not working. He was reasonably price with the new unit quote.

My experience was okay. They were supposed to do a check of a pluming on my house and they did not do that part of the job. It was part of the reason I purchased the big deal.

Able to schedule a convenient appointment in a very short time period; was punctual, efficient, and professional.. Very happy with results and reasonable cost. Chris went out of his way to insure everything was done right.

After contacting Alan Williams Mechanical a date/time was set up to perform the work. He showed up promptly for the service work to be done. Did the work as described above which has resulted in our units performing more efficiently.

Very pleased. Professional job.

I noticed water pooling under my furnace after running my AC. I sent a message to Chris requesting a call back. He called me back promptly and was able to come out after completing another job despite there being a heat wave and the approaching holiday. Upon arriving he was able to diagnose the problem quickly and then develop a strategy to fix the problem. Throughout the process Chris explained what he was doing and went the extra mile to make sure everything was working. If I could give him an A+, I would! Thanks for all your help Chris.

When we scheduled the appointment, the time was set based on the expected time needed for another appointment they already had scheduled. That morning I got a call from the tech that his previous appointment wrapped earlier than expected and he wanted to know if I prefer he come at the scheduled time, or 'now'. I told him that 'now' was great. I really appreciated that call instead of him just showing up and the risk that I was either not home, or busy with something else. The tech showed up, checked in with me and asked me to turn the thermostat down so the A/C unit would kick on and stay one - Then went to work on the unit outside. He spent a good 15 minutes out there performing a number of diagnostics, then came in to do check on the furnace blower and duct work. Another 15 minutes and he was done. He came up handed me the results of his diagnostics (which were all good), had me sign a copy and off he went. He didn't try to sell me any service or parts or anything. VERY professional yet personable. I will definitely ask them back next year.

I am pleased with him. He does the job, he gets to the point, and he doesn't fool around. He's good! He does what he is expected to do!

Chris called about an hour and a half before the appointment to let me know he was running ahead of schedule and ask if it would be a problem to show up early. He arrived as promised and went right to work. After checking the outside unit first, Chris then came in to check the internal connections. He gave me all the readings and let me know the system was in great shape. We talked about some concerns with the old gas furnace and potentially replacing this year or next. Chris was timely, courteous and professional. I look forward to working with the company again.