SHADY HILL GREENHOUSES

I have always done business with this company in the past but this bout of incompetence has finished that relationship. I called yesterday to order mulch delivered to my residence for the following Saturday and to be delivered in a very specific location in my driveway. Alas the very next day I come home, this is a Thursday, to find 6 yards of mulch dropped right in front of my garage door bay. Not only was it the wrong day for delivery but they neglected to deliver the mulch in the section of my driveway that turns into a covey where it had always been delivered before. Now I can't get my vehicle into my garage. Delightful! I was able to speak to a manager at the greenhouse where I informed him that I want nothing more to do with his company and I hoped that he could better train his employees in handling calls. I am no phonetics expert but no part of Saturday sounds like Thursday. The managers response was that it was unfortunate to loose a customer but it is "just one of those things in life that happens". Those are the exact words as I write this review just minutes following our conversation. I am certainly upset with Shadyhill and in my small way I will pass along to several of my close friends and neighbors who do frequent the Greenhouse and make them aware of my experience as well as to make those aware who read this to take caution in certain aspects of this company. In the end I suppose this too is just one of those things in life that happens.

It went great. Her team was professional and they left our space in pristine condition. In addition they came back to finish the job when the plants we wanted were delivered after the main installation was done. Having never had a landscape architect before I would highly recommend it. In addition by having them plant it we are guaranteed that the plants will last for 1 year or we get a replacement.