PIC Home Pros, LLC

10 out of 10 times I will be hiring them again! Thank you so much!!! I love my new bathroom

Very professional and great to work with.

Very helpful and knowledgeable

After stressing about which company to use for my home renovations, I was recommended. Which I couldn't be more happy with the results. It saved me a lot of stress and for that will forever recommend ??

I can’t say enough good things about PIC home pros company! From start to finish, they were professional, reliable, and truly went above and beyond. Their attention to detail and quality of work exceeded my expectations. They kept everything clean, worked efficiently, and delivered results that were even better than I imagined. If you’re looking for a company that does amazing work and genuinely cares about their customers, I highly recommend them!

I recently got my beautiful walk-in shower installed this week. The installers were on time and very polite. They worked very quickly and it only took one day to get my new shower installed. I am thrilled with the whole process from start to finish.

They did a beautiful job. Demo went smoothly and efficiently, installation did also. The crew was very conscientious about keeping the rest of my home as clean as possible and cleaning up at the end of the job. Materials are beautiful, the end result was fantastic. Getting there however did not go as smoothly. After paying in full up front, I was supposed to, as I understood it, have my shower within a month. Then I got postponed another 3 weeks! Then scheduling the rest did not go well until my salesman and I got "nasty". I was seriously wondering if I was being scammed! I was without a shower for a week with Thanksgiving coming up. It finally got done the day before, though I couldn't use it for 24 hours(understandable). Granted, inspectors didn't help but the overall organization of the job needs to be greatly improved, if wha I experienced is the norm. Extremely frustrating! Customer service team was very friendly and reassuring, however, I think frustrated too.

Crew was very professional

This is a top notch company and I will be recommending their services to friends and family looking to get some remodeling! 10/10 experience!!!

If you want a delayed project, with poor coordination, minimal communication, mistakes in the build and some damage to your home, choose PIC Home Pros. April 2024: Worst Customer service! It's been multiple weeks since they did the installation and it is not complete yet. The shower doors were not installed and the wrong showerhead was put in. I have contacted PIC Home Pros customer service on 5 separate occasions to get an installation date, no one has followed up with an answer. Amanda, director of operations contacted me and promised an email and follow-up, but I've received nothing. The installation staff were okay, they made several errors, that caused leaking pipes and damaged tiles. They rectified everything relatively quickly but I found some minor dame to my basement walls and they did not clean up everything. There was a lack of coordination from the company with the repairs. They showed while I was at work, no call or warning as to the time or ever day. Update May 2024: It took over 9 weeks from the original installation for the Shower doors to show up. The customer service was atrocious, until I started posting negative reviews, no one would follow up. If you can't get on the phone with one of the senior employees, you're not getting an answer or call back. If you ask for an email to accompany an update, they won't send one until you've personally opened a thread. When you're project is inevitably delayed, and you ask for proof of orders or tracking numbers, you will get an excuse.

They were wonderful. Polite, kept me informed through the process, neat and cleaned up thoroughly. They were sensitive to my dog by consistently checking to see that the door shut securely so he didn't get out! Very thoughtful. Overall I highly recommend and plan to use the same team when I do my upstairs bathroom! Thank you for such a beautiful finished product. My whole family fights to take a shower in the fancy spa bathroom!!

Chris, the installer, was absolutely fantastic!!! And they were able to compete the job a week ahead of plans!!!!

This is the best company Iâ ve ever worked with. They are very respectful and knowledgeable. I will be recommending them!!

well done, shall recommend to others wo may need work done.

I would refer them to anyone

Yeah just absolutely great. One of the best, highly recommend this company

My bathroom came out better than expected

Great experience. I recommend them to anyone looking to get a home project done. Amazing customer service and great pricing as well!

Super friendly and top notch service! 10/10 recommendations for this company, youll want to have them work on your bathroom for sure!

They went above and beyond what they promised me ! 10/10 work and experience! Will be recommending to everyone I know !!!

The installer Andre did an amazing job

It is beautiful the shower pressure could be more slippery for use need a mat which I was trying to avoid

That was a great experience

We cannot thank bathflip enough for our new shower area. They did such a wonderful job. The two workers were friendly and respectful and kept us updated throughout the whole project. They showed up promptly in the time frame we were given and they were gone by 5pm. They cleaned up everything like they werenâ t even here. I could not recommend then enough; our consultant was very straight forward and clear with pricing and did not even attempt to upsell us.

AWESOME!!!!!