Nightingale Hauling is one of the largest recyclers in Northern NH. On a monthly basis we process over 4 tons of glass, 8 tons of cardboard, 2 tons of paper and 1 ton of cans. We offer weekly residential and commercial garbage and recycling pick-up. With our 3 trucks we are also able to offer roll off dumpster service and bulk pick-up services.
Some of our customers who allow us to use them for references include: Tender Corp, Oasis Restuarant, Cartographic Associates, Littleton Bike shop, Cannon Mountain View, Sugar Hill Inn and All Good Foods.
Business highlights
19 years of trusted experience
Services we offer
Garbage pick up service, Weekly Town Bag Pick-Up Servic, Bulk Pick-Up, Large Object Removal, Yard Waste, Branch & Tree Removal, Construction Debris Removal, Home, Barn and Trailer Demolition.
The container was dropped off, filled and then removed as expected. One week later I received the invoice. A few days after receiving the invoice came a phone call. The nature of the phone call, to my recollection, was to confirm that the invoice was to be sent to me and not to my landlord. Two weeks later I received another phone call. The nature of this call was a little more negative. When the owner of the trash hauling company had not yet received a check in the mail (only three weeks after I had received the invoice), he threatened to bring 7000 pounds of trash and drop it in my yard. I was not hostile, and nowhere on his invoice did it say that it was due within any certain timeframe at all. There were swear words, a complete lack of understanding, and absolutely no level of professionalism.
Description of Work: Services were for a trash container to be left on residential premises temporarily, and then to be removed for disposal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$325
Response from Nightingale Hauling
The member gets a good portion of this correct except, when called after a few weeks I was told that he was just sending the check out that day. After another two weeks I called to ask where the payment was and he told me it had only been 3 weeks and that I wasn't very professional. I asked him what had happened to the check that was supposedly on his desk going in the mail two weeks ago. He told me again that I didn't know how to run a business and then I told him that the way I run my business is to get people to pay for services that I have rendered and if I wasn't paid I would be happy to return his 7,000 pounds of garbage. Please keep in mind that when I take away someones garbage I have to pay approximately $90 per ton. In this instance I had already paid the landfill $315 to get rid of the member's garbage and now he was being dishonest about payment. So I will agree that I became angry after being lied to about the payment. As great as I'm sure the member and his "Plumb Perfect" company is, being out $315 plus the time and labor of dropping off a dumpster as well as picking it up and emptying it makes me unhappy. Surprisingly after the "threat" to return his 7000 pounds of garbage his check finally found its way off his desk and into the mail.
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Service Categories
Dumpster Service,
Auto Transportation,
Tree Service,
Hauling,
Garbage Collection
FAQ
Nightingale Hauling is currently rated 1 overall out of 5.
No, Nightingale Hauling does not offer free project estimates.
No, Nightingale Hauling does not offer eco-friendly accreditations.
No, Nightingale Hauling does not offer a senior discount.
No, Nightingale Hauling does not offer emergency services.
No, Nightingale Hauling does not offer warranties.
Nightingale Hauling offers the following services: Garbage pick up service, Weekly Town Bag Pick-Up Servic, Bulk Pick-Up, Large Object Removal, Yard Waste, Branch & Tree Removal, Construction Debris Removal, Home, Barn and Trailer Demolition.