Water Filtration and Softening, Wells and Pumps, Septic Systems
About us
In business since 1977. Our office is located on Route 125 in Lee, NH. We accept major credit cards. Ask about our 100% Satisfaction Guarantee on our water filter systems.
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
We service and installation of water filter systems, well pump systems, water storage (pressure) tanks and septic tanks.
Services we don't offer
While we service and install septic pumps, we do not pump out septic tanks.
We have been satisfied , been using them since we moved here in 15 years.
Description of Work: Regular maintenance rervice for a water well pump
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Hello [Member Name Removed], Thank you for taking the time to write a review! I would love to hear back from you in regards to how we can improve our services. What would need to have occurred in order for your experience to be an A rather than a B? Feel free to call us at 603-868-3212 or email us at info@advanceh2o.com. We would love to hear back from you.
Sam A.
12/2019
5.0
water softeners, wells
 + 0 more
Very satisfied with our service with Advance Pump. Tech was on-time for the appointment, was very courteous and professional. Not sure you can ask much more from regular service. Would recommend them.
Description of Work: Regular maintenance of water treatment system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thanks, [Member Name Removed] for taking the time to write a review!
Cheryl H.
11/2019
5.0
water softeners, wells
 + 0 more
I was very satisfied with my recent service from Advanced Pump and Filter. The two gentlemen who came were knowledgable, pleasant, worked efficiently and I appreciated their promptness in keeping the appointment. They also gave me suggestions on future maintenance items I could perform from home to help prolong the life of the equipment. Most importantly, I felt the charge for their service was extremely reasonable, considering the length of time they worked on the equipment. I would definitely recommend their service.
Description of Work: Annual service and cleaning of pump and water filtration system
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thank you, [Member Name Removed]. We appreciate your feedback.
Don L.
03/2019
5.0
water softeners, wells
 + 0 more
We had our water tested before contacting APF(knowing it wasn't great from a drilled Well). We had a drinking filtration system and did not realize it only filtered out one kind of arsenic. We have had several health issues and staining everywhere. APF explained the 2 different kinds of arsenic, the smell and the staining. We had our water tested after they installed what they suggested, and nothing measured on the charts. Health issues are gone, as well as staining and smell. Installation crew was no nonsense, knowledgeable, and a great group of guys. 5 Stars is not enough for clean water! Don - Newfields NH
Description of Work: H20 filtration - Well Water smelled, stained, and contained high arsenic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Advance Pump & Filter Co Inc
Thank you, [Member Name Removed] for taking the time to write a review.
Andy M.
03/2019
5.0
water softeners
 + -1 more
Our service call, as always was great. We had been having lower water pressure especially on the hot water side and the technician gave us a couple of things to try (clean fixture aerators, flush hot water inline heater) which I was able to accomplish this weekend and now our pressure is great!
Description of Work: Service water filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Advance Pump & Filter Co Inc
Thank you, [Member Name Removed]!
Ashley F.
02/2019
5.0
water softeners
 + -1 more
Excellent staff, quality work done in a timely manner and reasonable pricing.
Description of Work: Water filter installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thank you, [Member Name Removed]!
Barbara B.
04/2018
4.0
water softeners, wells
 + 0 more
Very Well. Equipment is all it was promised to e and workers were prompt and efficient and pleasant. the original cost deemed high but the service proved very valuable and certainly reduced labor from us. The service and products are excellent. The cost below is for the Arsenic extraction
Description of Work: Installation, maintenance and correction of safety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thank you for taking the time to write the review.
Mark P.
03/2018
5.0
water softeners
 + -1 more
Problem: Old water conditioner and iron removal system were no longer working. Yellow water, high salt consumption. We got estimates from 5 vendors. Advance put together the best and most professional evaluation and estimate. We went with them. On the scheduled day of service, the technicians arrived on time. They were were polite & respectful. They worked diligently and seemed to know their stuff very well. They answered all my questions with good explanations. I was trained on how to manage brine tank and to re-set the control head clocks in the event of power failures. The end result of the re-plumbing was neat and organized, simplifying the overall system. They cleaned up the work area beyond my expectations. Happy ending.
Description of Work: Refurbishment of well water treatment system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thanks for taking the time to write the review. We appreciate it!
Lynn L.
03/2018
5.0
wells
 + -1 more
All the team at Advance Pump and Filter have been fabulous over the years. Whether it is just answering questions or performing work in a timely manner by professional technicians. I highly recommend this fabulous company.
Description of Work: Initially I needed a water filtration system to remove iron and maganese. I have been a customer for 18 years, so they perform annual tune ups and recently we had an overspray issue when the system backflushed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advance Pump & Filter Co Inc
Thanks, [Member Name Removed]. We appreciate your kind words.
Ruth T.
10/2017
5.0
water softeners, wells
 + 0 more
Excellent service. Very professional. The technicians were very thorough and so polite! I dealt with Steve Dow via phone and his responsiveness was prompt and thorough. I highly recommend this company!
Description of Work: Pump replacement for well after lightening strike.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eugene K.
09/2017
5.0
water softeners
 + -1 more
I was very impressed with the tech (Sean) who came to our home. He was very knowledgeable and thorough. He explained all aspects of what he was doing and why.
Description of Work: Service filter system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jonathan D.
04/2017
5.0
water softeners
 + -1 more
very well...punctual, professional, and knowledgeable
Description of Work: replaced water softener mechanism (valve, electronic control)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John R.
02/2017
1.0
water softeners, wells
 + 0 more
Technician said filter element was clogged needing replacement, and the expansion tank had a pinhole and was no good. The company made repairs, gave me no discount, and had to come back 2 times for leaks. Charged me on 2nd visit. Also told me after work done that my water pump was failing and needed another $2000.00 worth of work.
Description of Work: Requested a service for my airator water filter with 10% discount on parts.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$2,000
Lorrie O.
01/2015
5.0
water softeners
 + -1 more
unknown
Description of Work: Installed a system to get rid of arsenic in our well water system, plus added some separate piping we needed. | |Craig did a great job answering our many questions as we researched what the best options would be for our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,500
grace N.
11/2014
5.0
water softeners
 + -1 more
They're great. The owner even came out. After the install, their customer service called me to make sure the water was soft. Everyone is pleasant and the system was wonderful.
Description of Work: They tested our water and installed the new water softner. They installed the system in 4 hours with one tech.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Elizabeth D.
08/2014
5.0
water softeners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Robert H.
05/2014
5.0
wells
 + -1 more
technician arrived at time stated by main office when scheduling appointment; tech discussed issue with me and reviewed water pump system; explained low pressure concern and pump cycling on/off often; tech determined pressure tank had failed; was able to replace pressure tank during service call as he had a pressure tank in truck; tech also provided cost estimate for other options to improve water pressure from replacing potentially clogged ejector, to replacing jet pump as mine is 23 years old, or option of converting to submersible pump; he answered all my questions and explained pros and cons of each; very satisified with service; price seemed comparable to other companies based on research during and after installation; I would recommend and will use again
Description of Work: evaluated two line jet pump system for low pressure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Sandra D.
01/2013
5.0
wells
 + -1 more
Excellent experience. Very professional and prompt service.
Description of Work: tested and inspected well for new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dan K.
10/2012
5.0
water softeners
 + -1 more
I contacted Advance Pump and Filter shortly after our previous water filter company failed to show up for a scheduled appointment. Advance responded promptly and spent a lot of time troubleshooting our problem. Their technicians went to great lengths to explain that our old filter company had failed to install a back-washing system as required by manufacturer specs. With no back-washing for a year the system had accumulated bacteria that was causing a strong sulfur odor in the water. Advance installed new back-washing valves and a drain so that the system would operate properly. They were prompt, professional and extremely helpful.
Description of Work: Repaired an arsenic filtration system that had been installed incorrectly by Absolute Water System in 2011. Installed back-washing valves and new drain so that the system would back-wash according to manufacturer specs. Resolved a problem with water that ran through the system coming out with a strong sulfur odor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Response from Advance Pump & Filter Co Inc
Thank you, Member, for taking the time to write the review. We are thrilled that you were happy with your experience with Advance Pump & Filter Co.
Kurt T.
02/2012
5.0
water softeners
 + -1 more
I will use them again in the future.
Description of Work: I used the services of Advance Pump and Filter to put in filters and a softener 3 days ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Wells and Pumps,
Septic Systems
FAQ
Advance Pump & Filter Co Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Advance Pump & Filter Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Advance Pump & Filter Co Inc does not offer eco-friendly accreditations.
No, Advance Pump & Filter Co Inc does not offer a senior discount.
Yes, Advance Pump & Filter Co Inc offers emergency services.
No, Advance Pump & Filter Co Inc does not offer warranties.
Advance Pump & Filter Co Inc offers the following services: We service and installation of water filter systems, well pump systems, water storage (pressure) tanks and septic tanks.
While we service and install septic pumps, we do not pump out septic tanks.