new england painting

Based on the overwhelming good reviews I hired New England painting back in June 2020 Anthony said that he wouldn’t be able to paint until September, I said ok I can wait until then. September came didn’t hear from him. Texted him and he said “You are on the schedule. I don't know if it will happen this month but when we reach your position in the queue I will definitely contact Thank you”. April came didn’t hear from him texted him and he said. “You are close to the top of the list. With good weather I expect to be on your house within the next 30 to 45 days”. May 21st called to ask for the color of the paint which was California brand as stated in the contract. Then he calls me and said that it was too much trouble to get California paint as most stores didn’t carry enough for what was needed and asked me if he could use Sherwin Williams instead. I said ok as it was 3 days prior to start and after waiting a year I didn’t want anymore delays. Then they painted my doors which they didn’t come out right because of the color red. I told him that they would need a primer but he said no. So after his painters put on 3-4 coats were still lousy I told him so and he said another coat would fixed it. However as of today he never came back to fix them. After he saw the review Tony called me. He was not very pleasant and said he had forgot about the doors and he was going to refund me $100. For them.

1. Paint spatters everywhere....his assistant did a better job in our bathroom than Tony did in our bedroom. We had Tony paint the vanity as well and when we went to re-hang the doors, we found out he did not paint the backside of the doors because he "didn't know you wanted them done." (We were going from oak to an off white). Painted over the molding of the baseboard the color of the walls (blue).....said that's the way it's always done.....yet his assistant did it the right way in the bathroom...bringing the wall color just to the top of the molding and then painted the entire molding and baseboard the off white. He also set a wet coffee cup on top of my husband's antique dresser and left quite a ring. Tried to get us to pay more because it took him longer than he had anticipated. No way! 2. My parents' home was very sloppily done and we had to have him come back a couple of times to fix his work....spatters, painting over areas that should not have been painted (door knobs, latlches, etc) , missed spots. I could go on and on but this gives you an idea. A friend had used him and had said he had to come back to fix spatters but we decided to give him a try. Would definitely not recommend him unless he has improved over the years.