Paul Jarry Plumbing & Heating

I hired Brad from Paul Jarry Plumbing to install an oil burning, on demand furnace. They listened to what I wanted and we worked out how to fulfil my need and they came promptly, they were polite, they did an amazing job, and cleaned up after themselves. I highly recommend them.

He was excellent. He replaced the garbage disposal and installed a shower head.

Request on their website in writing for either an estimate (if more involved) or repair right on spot. No response from them for one week now. I am looking for others.

Excellent quick response to our call. The plumber who did the work was professional, friendly, quick and neat. It was everything we wanted from a professional tradesman.

I called Paul at about 10:30 this morning and left a message. He was at my door at 12:15. Instead of doing the easy thing and replacing the faucet (I had already gone to the store and bought one) he worked to get my leak fixed and took care of it quickly. $85 for same day service, they were quick, professional, and I would not hesitate to call them again.

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Called them up and they told me the rate for an hour then after half hour of work they were done, asked them to do more things for the last 30 minutes I paid for and said they will have to charge me for another hour of service. I asked them why they didn't tell me over the phone and they said if I would have know then I would have not hired them. They also told me that they could not guarantee the faucet because it didn't come from them and now it is leaking.

Our current boiler was not working properly, when we called Paul Jarry Plumbing and Heating they were quick and accommodating to come to the house and diagnose the problem. They confirmed what we were dreading, that our current boiler was failing and the repair that they could do would only be a temporary fix and that other components were failing as well. They gave us a couple of options for replacement units. We decided the more energy efficient unit. We set a date for installation for three weeks later. But within days of us accepting the quote and setting an install date our boiler stopped working. After making a phone on a Sunday afternoon they were able to come out a replace the unit 2 days later. The job was completed in less that one day, they also removed and disposed of the old boiler.

Jarry was sub-contracted to do the work as part of my stand-by generator installation. I got the quote for the work through the electrician. When the electrician was at the house, he said that I would need to move my gas meter from inside my basement to the outside. The quote came back as more than double another quote I received (that didn't involve moving the meter), so I specifically asked the electrician if the quote included moving the gas meter outside, and he said he described the work to be done, and the quote did include that. Jarry came out to hook up the gas to the generator. The job took less than 3 hours. It was done professionally, and the technician did a good job. They said they did not need to move the gas meter outside, so I assumed the price would be adjusted accordingly. When I asked the electrician about reducing the price, he told me that the price was the price to hook up the gas line, regardless of what was needed to do it. I pointed out that my understanding based on my very specific question about moving the gas meter was that the price was based on doing that extra work. In the end, the electrician and I split the difference, but I feel that charging $2000 for 3 hours of work is unethical. After the gas was hooked up to my generator, I had a gas leak. I can say that Jarry was very responsive when I called them about the leak and came right over. They could not find a leak in the piping that they worked on, so I called the gas company and they had to come out. They found a leak by the gas meter and fixed that.....may just be a coincidence that the leak happened after the work was done, or not sure if the work being done caused something to come loose.

Arrived at scheduled time, identified all items that needed to be repaired or replaced. Explained all the work that needed to be completed. Work was completed in a very professional manner. Definetely will be calling Paul Jarry Plumbing and Heating for future work we would like completed in the near future.

An excellent experience. I didn't know anything about water heaters or what I needed. Paul came out to see my setup and talked me through the decision offering several alternatives. Then they came out 2 days later to do the installation. I had to work and was not there, but they called me throughout the installation to let me know what was going on and I drove over when they were done to pay them. They walked me through the operation of the heater and let me know what I needed to do for maintenance. Prompt, courteous service.

On the day of service, they were unprepared for the work requested. They did not even order the parts needed for the job and were asking to be paid upfront. We expected, based on prior discussions that the work would be completed that day. Instead, they never even ordered the parts to do the job that day!

The plumber called a few hours after I left a voice message and we scheduled the service for the next day between noon and one. The plumber showed up right on time. The problem was not straightforward and he spent plenty of time trying to solve the issue. He was extremely thorough.

Came over the day I called, showed up when he said he would, all in all a good experience. Kind of funny about the money as he really wanted to know when I would pay him. I was at work and could not get home before he finished. Not a big deal but usually don't get this from contractors.

Arrived on time, completed all work in a timely manner, and cleaned up everything when completed. Brad also gave good explanations of what he was doing and why, and gave suggestions where needed.

They were supposed to be at my house to provide an estimate. There was some snow that day but not major so I didn't know whether he was planning on coming to my home. About a half hour after he was supposed to arrive I called to find out if he was coming. He said no due to the weather. He should have called and told me that. We then rescheduled. He came to my house and examined the previous plumbers work andd had some negative comments. He said he'd write something up so that it was understood what work he would do, and be responsible for, and that any issues with the previous plumbers work he would not be responsible for. I told him that was fine. He siad he'd provide an estimate within a few days. That was almost 2 weeks ago. If you don't want to do the job, say so; don't say you will and then not follow through.

I used this company because of the "A" rating on Angieslist. I was pleased I could get an 8am appointment so I didn't have to be delayed for work. Brad and his partner showed up on time, were courteous and professional, and did the job as requested. They were in and out within 15 minutes tops. I would definitely rely on them for any future plumbing needs.

Installing wet bar as part of my basement finishing project. He returned my phone call promptly, visited on time, spent about an hour to review work; provided estimate within time stated. Arrived early, performed work quickly and added additional touches without charge. Very though in neatness, placement, testing, and clean up. Very professional and neat job! Actual cost was below estimate. Part of job included coming back to hook up sink and valves when ready. Assisted in providing recommendations for my renovation work. Could not have had a better experience! Plumbing inspection passed without comment!