Carbonneau Insulation LLC

Carbonneau is great! This is why I am writing a review even without having been asked personally or by email - which I only do when job or product is outstanding. Carbonneau did two insulation projects in my house this year. A large one in September, involving attic insulation (cellulose, lifting of platform) and insulating a large unused/unheated room in the second floor. This first one was done so diligently and cleanly, that I immediately texted Mike Carbonneau to thank him for his and his team's professionalism. Also, the team was friendly, and it seems they all get along very well and work hand-in-hand. The second project was done yesterday: insulating two crawl spaces through which the house was loosing quite some energy. These spaces were tricky due to their small size and complex geometry. It probably took the team longer than they had anticipated. Nonetheless, they continued to the end at the quality that they had delivered in the first project. Not rushing through things, great care! I love it when I feel I'm in hands of people who put the same care as if it was their own house!

I Mike came out to give an estimate for additional insulation in my attic. He was quick to respond and setup and appointment. His suggestions to improve my attic insulation were good ideas.

Thanks to Mike my attic finally was insulated. MassSave, after having several contractors come and look at the work over a period of 2 years decided they could not do the work. After that I called Mike and he came immediately, He discussed the options with me and agreed that the way MassSave approached it was not feasible but suggested alternatives. Turned out I needed to redo the roof and Mike helped me find a roofer that would allow him to insulate as the roof was being re-shingled. The work went well, on time and without a hitch, except that some plaster went down because of the roof work and Mike's team damaged one ceiling while insulating... But Mike covered all repairs including the roofer's. He also called after a few weeks to check how the house felt, well it is definitely warmer! Thanks Mike!

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The 3 employees who performed the work were professional, hard working and I couldn't believe the clean-up they did. There wasn't a speck on my flooring, carpet. Everything (including my bedspread) was covered with plastic sheeting. I would definitely recommend to anyone needing this type of services.

The guys did an excellent job. They insulated our entire house in 3 days. They cleaned up as they went and left my house looking the same way they found it. We are much warmer and would hire again.

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I am very pleased with their work and their professionalism.

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Things went quite well. Mike came out to my house and got an understanding of what I was looking for him to do. He was open and honest and didn't beat around the bush with information - which I appreciate myself. I emailed him a couple of times after the initial meeting and he got back to me promptly with what I needed from him since this was an insurance backed job. When the day came to install, they spray foamed everything and covered ever nook and cranny. There was a little mess afterwards, but nothing unexpected. The guys who showed up to to do the work were professional and were in and out after about 6 hours. Overall the experience was great. I plan on contacting them again when I need to do other areas of my house.

Very professional. Showed up exactly when they said they would and took the amount of time they said they would. Also, did a great job.

They did an excellent job, great attention to detail and overall professionalism. Sent extra crew to make sure the job would be done in one day. On top of everything else the cost ended up well below the estimate. It's rare to get this level of service, I would recommend these guys to everybody!

I worked with both Michael and Al Carbonneau, they were both great. They did what they said they would, they were flexible even though at times we made a few changes last minute. They cleaned the entire workspace when they were done and got the work done in one day, which worked out perfect based on the timeline of the project and the need for other contractors to get in and complete their work. I also at the last minute decided to spray foam insulate my attic. When I discussed it with Michael, he provided a contact who came in right away and did a great job. it was a pleasure working with Carbonneau, I would recommend them to anyone. I'm using them again to install Gutters on my home in the spring of 2014. Thanks guys! Al B.

The job went great! Very responsive & professinal.

That was fine. They were prompt in coming out and giving an estimate. The cost was well within their estimate and they were very professional about the work they did. They cleaned up afterwards very well.

Carbonneau was on time, very thorough and neat. They did a fine job doing the installation and cleaning up. The workers were professional and friendly. I gladly recommend them!

Kevin and Rodney came to our house as part of the Mass Saves program. They tested the house for air movement. They air sealed gaps in the basement and attic. They insulated the rim joists in the basement, They also covered a crawl space in the basement with plastic to keep moisture out and installed a cap above our attic stairs. They were so nice and considerate-they put plastic on the carpets and floors to keep it all clean. They were very knowledgable and I would highly recommend them.

Carbonneau was the company choosen by MassSAVE to do the insulation work recommended by our MassSAVE inspector. They were prompt, kept everything remarkably clean, and had a respectful team to get the very long project done in a day. They did not ask about the aesthetic issues, for example, the weatherstripping around our front door was installed with round, silver-colored screws every 1.5 inches or so, and those screwheads really don't match everything else going on around the doorframe. But nevertheless the door is much less drafty and I am very glad they did such a thorough job.

It was an all day job with 6 people working. They were early and started setting up and were ready to go. The team was professional and did a very good job. They explained what they would be doing throughout the day. It can be a messy job but they kept things as neat as they could while working and cleaned up very well (even vaccuming up insulation that got in our garden and yard). Things went smoothly and we were pleased. Mass Save did an inspection a few weeks later and we passed with no problems.

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