About us
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.542 Reviews
Showing 1-25 of 42 reviews
JOSE L.
02/2024
water heater repair
 + -1 moreKyle came by and explained everything I asked about and more. He was very cordial, knowledgeable and professional. Couldn’t ask for more.
Description of Work: Tankless water heater
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
George E.
01/2022
heating & air conditioning/hvac
 + -1 moreTook a few days to get fuses required to troubleshoot. Boiler went down on a friday. Tech came on Saturday but only had 1 fuse. tried that fuse and it blew right away. Tech ordered fuses that did not come in until the following Wednesday. replaced the fuse again and boiler was working but there was an induction motor that had noisy bearings which they believe was what was causing the fuse to blow. Tech ordered part and installed it the folowing friday. Boiler is working fine now. Tech also did a PM while here
Description of Work: Boiler repaired
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,761
Raymond D.
01/2022
heating & air conditioning/hvac
 + -1 moreThey found the solution but not resolved.
Description of Work: Check gas burner that would not start
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Susan P.
12/2021
plumbing
 + -1 moreJean has worked on many plumbing issues on our house and we never have any follow up issues. No matter the issue he is always able to diagnose and fix the issue. We are loyal Al Terry customers for as long as we're in their service area.
Description of Work: Installation of washing machine and repair of leaking kitchen faucet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Joel J.
12/2020
plumbing, water heater repair
 + 0 moreQuick, efficient, clean, professional.
Description of Work: 40 gal gas water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,400
William A.
11/2020
heating & air conditioning/hvac
 + -1 moreSuper! Brandon arrived on time, came in masked, told us what he was going to do, finished service in 45 mins and was on his way
Description of Work: Annual gas furnace service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Marc B.
11/2020
home remodeling
 + -1 moreVery punctual. Very professional. Easy to talk to. Price was right. YES I would hire them again. Very pleased. Marc B.
Description of Work: New toilet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
N H.
10/2020
heating & air conditioning/hvac
 + -1 moreMaurice (Mo) and his assistant Dillon installed a new propane Goodman/Amana heating and cooling system to replace our 15 yr old American Standard system. They arrived on time each day and were very conscious of safety and cleanliness the entire time. Both men were pleasant and this did not change when they ended up working overtime. When Mo discovered that our old system was not bonded to the electrical panel, he called in an electrician right away at no extra cost to us and ensured that was done. The system runs great! It is rated at 96% efficiency so we are looking forward to improved energy costs. We are so happy we used Al Terry Plumbing and Heating because we feel confident the job was done right. In addition, the quote was very competitive - we had quotes from 4 other firms -- and chose Al Terry because they had the system we wanted (Goodman/Amana), sourced the components between the 2 brands with the longest warranty (lifetime on the heat exchanger and the AC compressor), came in very competitively with the cost, and could schedule us within a month of the quote. We highly recommend Al Terry Plumbing and Heating and especially Mo and Dillon.
Description of Work: Removed old heating and cooling system, installed new heating & cooling system and new thermostats
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Keith P.
10/2020
heating & air conditioning/hvac
 + -1 moreVery good. Excellent, timely and professional. Great experience!
Description of Work: Boiler maintenance
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$235
Peter M.
08/2020
plumbing, water heater repair
 + 0 moreThe work was done with excellent care.
Description of Work: We removed an old boiler Furnace and inst installed a new combi.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$10,000
George E.
08/2020
plumbing
 + -1 moreGreat job getting slow drain working right again
Description of Work: Slow kitchen sink drain
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$423
William A.
07/2020
water heater repair
 + -1 moreVery smoothly, techs knew what they were doing and wasted no time
Description of Work: Replace hot water tank
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,500
Therese M.
06/2020
heating & air conditioning/hvac
 + -1 moreGreat people to work with. Awesome customer service.
Description of Work: Air conditioner cleaning and quote
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Carlene B.
05/2020
drain cleaning
 + -1 moreExcellent service, on time, professional.
Description of Work: changed out plumbing from washer to septic
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Matt S.
04/2020
plumbing
 + -1 moreKyle resolved the issue, showed me what was occurring, gave detailed explanations of cause and discussed preventative maintenance for the future. Very thorough and professional.
Description of Work: issues with septic plumbing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
MICHELLE L.
02/2020
heating & air conditioning/hvac
 + -1 moreJustin from AL Terry was on time and very communicative. Told me exactly what was gong on and gave me a precise cost to perform the work.
Description of Work: Check on leaky furnace and humidifier.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$425
Walter P.
10/2019
heating & air conditioning/hvac, plumbing
 + 0 moreWent very well. The technical, Andrew Bourque, did a very thorough job. Tested all the vents for proper air flow. He recommended a few additional purchases I should make for good furnace safety. He was professional, courteous, on time and did a good job.
Description of Work: Furnace winter tune up
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$199
Donald J.
01/2019
heating & air conditioning/hvac
 + -1 morethe technicians cleaning, update and repaired . The furnace now performs as it should. Technician was very professional and was absolutely outstanding on his attention to detail
Description of Work: My vintage steam boiler was malfunctioning
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$437
Anne B.
11/2018
heating & air conditioning/hvac, water heater repair
 + 0 moreJustin and the guy you sent with him were great. Friendly. Answered my questions. Made sure to wear their booties. Told me my water heater should be replaced rather than dump money into it. They got my 19 year old Rinnai furnace running when the guys at Irving couldn't figure it out.
Description of Work: Furnace Repair and Water Heater Checked Out
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$321
Christopher L.
10/2018
heating & air conditioning/hvac
 + -1 moreJustin was wonderful! He was professional and courteous (always wore slips over his shoes when walking through the house), communicated well, and did a great job. I would highly recommend them!
Description of Work: Servicing of our boiler
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Donald J.
07/2018
plumbing
 + -1 moreThe team replaced old cast iron pipes, were reasonably priced and the technicians had great craftsmanship
Description of Work: Plumbing leaks
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Alan H.
03/2018
plumbing, water heater repair
 + 0 moreWent very well. The workers were very professional and knowledgeable.
Description of Work: Hot water heater replaced. Hook-ups for washer and dryer installed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Troy B.
12/2017
plumbing
 + -1 moreResponse was very good and with in a few days both projects we completed, we are very satisfied with the quality of work we had done.
Description of Work: Replaced all cast iron sewer lines going out of the building, replaced the plumbing for the shower and installed new shower head.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Robert M.
11/2017
heating & air conditioning/hvac
 + -1 moreThey replaced the aquastat and one of the control heads. Worked great after that
Description of Work: Heating system wouldn't turn on
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$875
Diane B.
10/2017
heating & air conditioning/hvac
 + -1 moreFurnace is fixed....same part as in 2011. almost 3x the price. 704.00 for the installation of a 103.00 part. Would you say it went well?
Description of Work: I needed the replacement of a part that had been replaced almost 6 years prior by Al Terry Plumbing, a draft inducer/exhaust vent motor....for Miller furnace in mobile home. The part cost 103.00 at the plumbing store that the repairman bought it at ( I called and got the price from the store after the fact and AMazon had it for 61.00) I was charged 491.00 just for the 103.00 part. THEN..... 69.00 for a service fee to come out and 87.00 for a diagnostic fee. Then I was told that buying their Diamond Plan at 179.00 would be the better deal in the end by taking a percentage off of the service fee, diagnostic fee and part. Go figure.... So I bit and ended up with an invoice of 704.00 (647.00 original invoice fee plus 179.00 for Diamond plan for one year minus discount for Diamond plan which brought my service fee from 69 to 34.50 and diagnostic from 87.00 to 74.00 and the 491.00 {103.00 part} part to 417.00) for the same part and same replacement that I paid in the area of 245.00 for in 2011. When I called to complain, first I was told that I might have been undercharged the first time....then when I told them I found the part and that price where they bought it from the story changed to ...."well we have customers who don't pay their bills, insurances and trucks to support, etc." I felt totally screwed. When I asked the technician for a price to put in an extra shut off (pvc) under my house he could not even quote me a ball park price. I do have the Diamond Plan and do have work to be done but I fear using them as any discount would be non effective due to the enormous mark up. To replace my entire furnace would cost between 900 and 1,500 plus installation. One more visit from them and it will probably add up to what could have been a new furnace. They are nice people, do good work but charge you astronomical prices that they can simply get away with doing . I am a woman alone, didn't know the prices of parts until after the fact and feel that I need to find someone who works out of their truck and doesn't charge 700% markup in order to survive and just have heat and pipes that don't leak.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$704
- 1(current)
- 2
Contact information
1776 Hooksett Rd, HOOKSETT, NH 03106
http://alterryplumbing.com/Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Heating Oil,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening
FAQ
Al Terry Plumbing And Heating Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Al Terry Plumbing And Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Al Terry Plumbing And Heating Inc offers free project estimates.
Yes, Al Terry Plumbing And Heating Inc offers eco-friendly accreditations.
No, Al Terry Plumbing And Heating Inc does not offer a senior discount.
Yes, Al Terry Plumbing And Heating Inc offers emergency services.
Yes, Al Terry Plumbing And Heating Inc offers warranties.
Al Terry Plumbing And Heating Inc offers the following services: Plumbing repair and replacement, drain cleaning, faucets & fixtures installations, water heater repair, equipment, remodeling & tunes.
Contact information
1776 Hooksett Rd, HOOKSETT, NH 03106
http://alterryplumbing.com/Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
Closed