Harmony Energy Works, Inc.

If you need a repair or want to have your panels removed for a roofing project, expect to be calling multiple times a day just to get someone to show up. The lack of communication was matched only by the bad-faith representations. When I needed my solar panels removed for a roofing project, trying to get them to commit to a date for the removal and reinstallation turned a 1 week project into a slog lasting 2 months just because they could not commit to a date without me calling incessantly to ask when they were showing up to finish their work. I was hoping this was was not representative of their company culture and business ethic and gave them another chance when I experienced a failure with my inverter. After reporting a problem with my array I was told repeatedly that they would have someone out there quote, this week, to look at it for weeks. Then they finally told me they already had the replacement part on hand, told me it would be fixed that Thursday and then ghosted me for a few more weeks telling me they needed to RMA the part. When the new part was finally installed, it was not configured to adequately serve my system and my battery backup was suddenly useless. Instead of showing any interest in correcting the issue, they just blamed the batteries, shifted the responsibility for fixing their mistake back to me and disappeared. These folks were pleasant to talk to and laid on the apologies, but the action to make things right did not follow. I cannot recommend them unless you want to waste your time hounding someone just to get a response.

I spoke with the owner George on the phone about possibly only an install of solar panels not buying product through his company. He spent the time to explain the process and concerns he could see with my plan. Based on his willingness to spend ample time explaining the process I ended up using his company for the complete project. I am more than satisfied with the end result. The company did not sell me unneeded equipment and kept me informed throughout the whole process. They completed all the necessary paperwork for the state which included the $1000 rebate from the state of New Hampshire. Quality workmanship and great customer service. I would absolutely recommend this company for any person considering going solar!

We interviewed with several companies, many of whom were very good. But George Horrocks of Harmony Energy clearing gave the most informative presentation. The craftsmanship was outstanding. You can't find a wire anywhere. When weather or other circumstances caused a delay they were great in communicating to us. If you are interested in solar, you most definitely should include Harmony Energy works when collecting quotes.

These people are completely available to answer any questions. They worked with us to develop a design that we were happy with. All required filings were completed and the installers were great - efficient and pleasant. We couldn't be more satisfied.

Works better than expected! George is a pleasure to work with!