Southern New Hampshire Plumbing And Heating

We purchased our house back in late April 2021. During the inspection process, we found a leak above the garage. Southern New Hampshire Plumbing and Heating was hired to fix the leak. Eric from Southern New Hampshire Plumbing and Heating came out on April 23rd 2021 to fix the leak above our garage. Turns out there was a water pipe that was punctured by contractors from when they nailed in baseboards in the laundry room above our garage. Fixing this required cutting a hole in the wall to get to the punctured pipe. When Eric fixed the pipe, we believed the problem was fixed, however now, 3 months later, we are noticing there is leaking again in the exact same spot. We called the company, as they claim they warranty their work for 12 months, and they are refusing to fix their work because “the property was technically sold after the work was done”. Even though the work was done FOR THE SALE, as PART OF THE TERMS OF THE PURCHASE AND SALE ON THE HOUSE. PLEASE take caution before hiring this company. Clearly their work doesn’t hold up, and they don’t honor their work like they claim to.

Absolutely Terrible customer service. Called to have someone come out to quote a stove conversion from electric to gas. Was referred to SNHPH through a friend who is a retired master plumber in the Haverhill area. The lady on the phone was really really nice. We set up the appointment. They called me the day before to ask if we could move the window. Of course I said no worries. The guy Jim I think his name is came to the property. I wasn't there but my contractor was and greeted Jim. He did the quote and left. I called 2 days later as I had not received the quote. I was told he would do it that day. It wasn't. I called 3 or 4 days later again and left a message saying how disappointed I was that I never had a call or anything from them. To this day I've not been contacted from them. Not even to say they were sorry, that perhaps something came up, here is the quote if you still want to work for us. Nothing! What are you guys doing there you don't even follow up on referrals from colleagues in the business? You are obviously SO busy you don;t need to I guess? Aren't referrals gold in ANY business? Would NOT hire you. You guys can't even get it together to even offer an apology. Well the folks who told me to go to you have been made aware of how you treated my wife and I and will NOT be sending any more business your way. I'm sure the service is amazing as the other reviews suggest but as I never even had the chance to look at my quote I can't say

I called SNHPH to extend a gas pipe from my closet to a new fireplace insert that was being installed. I was overly impressed with their speediness, responsiveness, quality of work, etc. Pricing seemed reasonable. They really went the extra step too, to make sure everything looked cosmetically perfect. Definitely a great company.

No response for both my correspondence through this web site and a phone call message about a week ago.

Perfect. We are new in the area and wasn’t sure who to contact. He was on time, professional, cleaned up after himself. Actually had to do additional work but did not charge us because he quoted us a specific price. I would highly recommend him and if I need or have any additional plumbing issues he will be the first person that I will call.

They were great. Gave us three options of solutions with prices. Very professional, punctual, and neat. Would definitely use them again.

Andrew has right on time and completed the work as promised. He was very professional and explained that their work is guaranteed for a year. That was a concern for me as my town changed the back flow test which was the reason that I needed it replaced and was coming 2 days after the install to re-test. Asked what he would do if it failed, which led to the discussion about warrantying their work. While he was here, I scheduled another call to have both of the outside water hose spigots replaced. Andrew was Abe to schedule the appointment right on the spot and quote the work. Would hire them again.

Excellent work very professional this was an afterhrs call

BEWARE!!!! I found this company on Angies List and although the reviews are positive, they FAILED to respond at all. I emailed Andrew on 12/18, 12/19, and again on 12/20 via Angies List and did not get a response. I then attempted to reach them via their own website and again, did NOT get a response. I found this very unprofessional. It has now been two weeks since my original request for an estimate, and no response. I have given up as they are not responsive. Do not use.

Outstanding service. Called back in literally two minutes. Came the next day to fix a leaking toilet and replace kitchen plumbing. Fast and friendly. Had to order a new sink for bathroom and they returned on appointed day and time and replaced it. I would call them again for any plumbing issues. I Highly recommend.

We were thinking of replacing our old out of warranty hot water tank with a tankless hot water system. We called Southern New Hampshire Plumbing. Andrew and Matt came out and prepared a very thorough quote breaking down materials and labor costs. A few weeks later, the old water heated started leaking. We called Andrew telling him that we wanted to installl the tankless hot water system and we needed it done ASAP. He rearranged his schedule, and he and Matt came the next day. They spent the day installing the new system. They worked neatly and efficiently. Everything was installed so there is easy access. The installation was not disruptive. We have hot water..

Duston and Andrew were great,very profesional.

Fantastic! Andrew made sure everything was exactly how we needed it. He was punctual, professional, and wonderful to communicate with.

Very Happy with all the work done. Having them back to replace a water heater.

I called looking for a plumber at 8pm, and he answered the phone. Happy with service and pricing, and scheduling. After he finished- booked him for 2 more jobs

Andrew showed up on time and diagnosed the issues He then told me exactly what was needed in order to complete the repairs. I ordered all of the parts and once everything was in the house Andrew returned to address all of the issues in one day. Can't say enough about how thorough Andrew was in completing the job. I am extremely satisfied.

I am very happy to have contacted Southern New Hampshire Plumbing and Heating to find and repair a leak in my tub drain! Fearing the worst, I had put off this repair - I now wish I had called this company sooner. The repair took far less time, mess, and money than expected. Andrew was extremely competent and professional. This company has impressed me at every step, from the professionalism of the receptionist who took my call, to the quality of the work itself, to the convenience of payment options. I highly recommend Southern New Hampshire Plumbing and Heating!

Andrew was punctual, professional and very personable. Above all else he is honest. I would and will hire him again. My next job is hooking up a dishwasher and he is who I am going with.

They called ahead, arrived in the 2 hour window they provided, didn't mind our large/friendly dog and were very professional. It took them under an hour to finish up everything and I felt the price for the work was very reasonable, especially after the discount for finding them on here!

Andrew and Tyler always do a superb job. This is the second time we've used them and are extremely pleased with their service, communication, and punctuality.

Andrew was great. He sized up the leak and completed it quickly. For the hot water feed, after testing the pipe he explained that it could be an easy fix or become a bigger issue but leaving it as it would be ok. We are leaving it for now but will have him back to fix it.

He and Tyler quickly evaluated the situation and found a leaky tub drain. It was fixed within the hour and the price was very reasonable. They were both very nice and professional. I would definitely call them again - highly recommended.

We just bought a house and had problems with all 3 toilets. After finding SNH Plumbing & Heating on Angie's List, I reached out via email and received a reply from Andrew within minutes! He arrived with his assistant on time. They put booties over their shoes to protect my floors, which I really appreciated. The job was complete quickly and effectively. I would not hesitate to use them again in the future.

Andrew and Nick arrived about 45 mins. prior to scheduled appointment time. They called and asked if it was ok to do so. They were totally professional, cleaned up after the fact and couldn't have been nicer. The price quoted was what was charged and was very reasonable. I would not hesitate to recommend them for any plumbing needs and will use them in the future. As an aside, they arrived while it was was snowing and raining and put shoe coverings on their feet so as not to track into the house. Utilize this company and you will not be disappointed.

Excellent! Everything was repaired efficiently and quickly! They were extremely professional, non-intrusive and polite!