Jackson and Company Foundation Repair

We were very pleased with Rick's service. Promptly returned calls, quick scheduling of the estimate and the work. On time and fair price.

Great! Richard had a cancellation and asked if he could come in that time slot. We were delighted. He was prompt. Richard is knowledgeable, explained everything he was going to do, was very professional and friendly. He worked both inside and outside. The job looks very solid. Our realtor came over a few days later ( we are selling our house in the spring) and was very impressed with the workmanship. I would highly recommend Jackson Foundation Repair.

Richard was prompt, professional, knowledgeable, reliable. I would recommend him and use him again.

I called for a quote, and they came over the same day. I got a very fair quote, and two days later he arrived when they said they would, fixed the cracks, and walked me through everything. He also stated if I had any issues at all, just call him. However, I'll tell you, the stuff they use is awesome, and it will be there long after the house is gone I would guess!! Great service, great friendly people, high quality materials, and enough said. If you need a foundation repair, you better call these folks as at least one of your options...

Great service!

Rick responded immediately to my e-mail inquiry through the website and called me to set up an appointment. He was extremely professional, courteous and knowledgeable. As it turns out, after making the arrangements for the sump pump, we discovered the source of our water was from our heating system. When we informed Rick of this and the fact the sump pump would not be needed, he promptly refunded our deposit. I would definitely recommend Rick Jackson and will contact him in the future if the need arises.

unknown

Just OK. Provider completed the job but this is not what they focus on. the plastic barrier did not stay in place. I had to go back into the hole later when the tar was tacky enough and reapply the plastic barrier.

I contacted Jackson and Company to obtain a quote; Mr. Jackson contacted me within a few hours! Rick was polite and very professional during our conversations. He came out to see the cracks to ensure that my quote was accurate, especially since I had explained that someone had attempted to "repair" the cracks previously. Rick arrived promptly at my home and reviewed my situation. He answered all of my questions and addressed all of my concerns. He also explained that his work would be covered under a transferrable warrantee! I had several other quotes however no other company offered any type of warrantee. Rob arrived on time to do the job. Rob was so nice and professional; I was greeted with a smile and a handshake. I really wanted to see the process and he took the time to explain each step to me. He worked tirelessly to clean up the mess of the failed ?repair? I could not believe how much better it looked! He then proceeded to perform the repair allowing me to watch and take pictures, it?s quite the process. He left both areas that he worked on immaculate! I have such peace of mind now knowing that I will no longer have to worry about there being a huge puddle in my garage or basement or water spouting out of the cracks! I am so glad that I chose Jackson and Company to perform this work for me and I would recommend them to anyone!

Rick and his crew were the ultimate professionals from start to finish. He showed up on time did excellent work and stayed on budget. I would highly recommend them.

Highly recommend

The experience with The Crack Team NH-MA was fine. They showed up when they said they would and they gave me an estimate.

We have an unfinished basement and anytime we had a heavy rain, water would come in through the bulkhead. It never was on the stairs, was coming in from cracks in the foundation around the bulkhead. Rick called me immediately after I submitted an estimate request on the website. He knew we were anxious to get it resolved and he came right out to look at it. Also had the "basement smell" down there and he explained due to cracks in the concrete floor, vapors were coming in. Rick did an excellent job. I waited until we had another heavy rain before I submited this review. I'm thrilled to report there is no more water coming in and my basement actually smells nice now!

Unfortunately we wanted to get this project past us before leaving for vacation and hastily said OK to a what we thought was a pretty high price. However, after we saw the low level of expertise needed to do the job, time required, and the fact that the injection fittings and sealant were left for me to remove, I felt that this was a hugh rip off. Furthermore, he asked that the check be made out to him and not the company. Sound fishy???

Excellent; responsive, and professional everything from the initial call was excellent and timely. Pricing was very good and competitive. I will definitely use them again if I need them. I recommend them.

Crack team rep arrived at scheduled time to provide an estimate for repairs to the basement/foundation. Unfortunately, they never provided the quote. I have attempted contact three times and have left messages each time requesting a call back with no response. I'm not sure what happened, but we had to take time out of our schedule to get a quote.

I am very satisfied with the workmanship. When he was finished Richard cleaned up his work area and provided instructions on what to do while the sealent cured. He also gave me a quote for other work I am thinking of having done. When I am ready, I will be calling back The Crack Team.

See above.

Excellent and with a high degree of professionalism.

It went very well. The repair process was explained to me from start to finish. My only complaint is that the estimate that I received over the telephone was significantly higher than the actual cost. The difference was approximately $500.00.