NORMAN DUBOIS PLUMBING & HTG

Arrived on time, Very professional. Offered wonderful suggestions. Overall a pleasure to work with. Would definitely call again and recommend to anyone needing his services.

I literally cannot say enough wonderful things about Norm Dubois!! Norm was my "second opinion" after I was told by the first guy I had a broken tub and received an estimate of $3,500+ to replace the tub and surround. And he was from a company I had used for years. Norm came in and looked at the tub and the water damage in the ceiling below and immediately suggested cutting a hole in the ceiling to see if there was something wrong with the pipe BEFORE tearing out and replacing the existing fixtures. As soon as he got the hole cut even I could see the rotted coupling that was obviously the culprit. Norm then went the extra mile and tried valiantly to avoid having to replace the whole pipe as opposed to just the "nut", but due to the manner of the original installation, in the end he was unable to achieve a connection he was comfortable with and did end up replacing the pipe. I certainly appreciate both his effort to save me (even more!) money as well as his insistence that ultimately the job had to be done right. Even after all this, Norm then went even further and installed a replacement drain lever in my tub that he was able to find in his truck! Given that in the past I have paid a plumber $300 for 15 minutes' work hooking up a new sink, I think $360 for over two hours' effort and the amount of work he undertook is more than reasonable -- especially since some of it wasn't even what he was scheduled to do. Like I said, I can't say enough positive things about Norm. But I can tell you I've already scheduled him to come back to take care of another issue and I am beyond ecstatic to know that I now have an honest, reliable plumber I can call both for emergencies as well as run-of-the-mill repairs/upgrades.