Description of Work: New England Metal Systems removed our old roof and installed an new metal roof. The work they did was great and we couldn't be happier. We would use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lisa B.
03/2016
2.0
gutter repair, roofing, roof cleaning
+ 1 more
Change their schedule date a couple times. They were late, 11 o'clock. It was a little sad one guy working on the roof by himself. They took down the Cupolla, when they were done putting on the metal roof they said they were going to come back the next week and put it back up. Weeks past, I had to call them once a week to get them to put the Cupolla back up on my garage. Six months later it's on. On top of that I went up to look at the gutters and they were FULL, Metal pieces, nails, pieces of the old roof. Just a mess.
Description of Work: The new Metal roof
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Mary F.
08/2015
1.0
roofing
+ -1 more
unknown
Description of Work: Signed contract, (they had not yet signed it)and sent deposit along along with contract to their mailing address. Could not get company to confirm date of installation or return a copy of the signed contract to me.Phone calls, fax request and emails were not returned. Finally spoke to owner's wife and got a schedule date. Company changed schedule date 3 times.I decided to cancel work due to lack of contact and a signed contract. Company refused to refund any of my deposit saying it had been used to buy materials and to cover their overhead costs in estimating the project. They never made a site visit and did their estimate from a drawing.Email contact from owner's wife said they would refund some of the deposit if they were able to sell my materials.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Frank A.
10/2014
3.0
roofing
+ -1 more
unknown
Description of Work: Repaired a leak around my chimney.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$800
stephen H.
12/2013
1.0
handyman service
+ -1 more
classic bait and switch. Offered 1000 back on installation with coupons in valu pack, but said they were all out, and ran the special again in another month
Description of Work: I did not use New England Metal Systems
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
Martha C.
09/2013
5.0
roofing
+ -1 more
We cannot thank Chris and Kelly enough for the repair work on our metal roof. Kelly responds promptly to calls and keep in touch regularly during the process. They are both knowledgable, professional, and care about their customers. They clean up work area after they are done. A company in the past was supposed to be processional but their work was shoddy at best. The price was quite hight for what they did do. At the time we thought they were good but being elderly and on the ground we were unaware of the work done (or not done) on the roof. Chris was up on our roof in less than 5 minuets and he saw where the problems were. He does not BS the customer into purchasing something not really needed to just make some money as the previous company did . We definitely would highly recommend new England metal systems because they guarantee their work. If necessary would call on them again.
Description of Work: They repaired a metal roof that was put on by another company poorly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Carol R.
08/2011
5.0
roofing
+ -1 more
Chris of NE Metal Systems installed a metal roof on the back section of our home where we have had numerous ice damns and water damage. Chris uncovered a number of problems that were a result of a poor roofing job done 6 years earlier, and installed the new metal roof. He started and completed the job on time and on budget. He was a pleasure to work with and we are very pleased with the new roof.
Description of Work: Installed a metal roof on a portion of our house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from New England Metal Systems
Thank you for taking the time to post a report on our company. I am glad you are happy with our service. I noted that you rated our quality at a B, if there is anything you are concerned about or would like changed please let us know. We want you to be 100% happy with your roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning,
Handyman Services,
Gutters,
Solar Panels,
Metal Fabrication & Restoration,
Skylights,
Roof Ice/Snow Removal,
General Remodeling
FAQ
New England Metal Systems is currently rated 3.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
New England Metal Systems accepts the following forms of payment: Check
Yes, New England Metal Systems offers free project estimates.
No, New England Metal Systems does not offer eco-friendly accreditations.
No, New England Metal Systems does not offer a senior discount.
Yes, New England Metal Systems offers emergency services.
Yes, New England Metal Systems offers warranties.
New England Metal Systems offers the following services: Roofing, insulation, gutter, siding, flashing, interior& exterior remodel.