Chestnut Hill Chimney & Hearth

1st day of install we got rained out, but he returned a couple days later (due to my schedule) and finished the job. They took the time to make sure I knew how to run the new stove. One thing i want to add.. I as all set to buy the best they had on offer. They took the time to explain why a cheaper stove would actualy serve my house better then the more expensive one i had 1st chosen with better effeciency and much easier and cheaper part replacement on pieces that wear out (like the burn basket) All in all a great experence with people that really knew what they were doing!

It went well. The technician (Dave), arrived on time and was very professional. He did not leave behind any soot, and checked out various spots along the entire chimney for problems.

Went well. Very knowledgeable person and had good recommendations on next steps.

They were very through and explained everything very well. Made recommendations on what to do.

Mark and his assistant were amazing. I was quite happy with the work they did and everything came out great. They actually completed the job in 2 days which was impressive considering the effort of cutting out and closing off the basement areas of the chimney for the furnace and cutting the inlet on the main floor. The part that surprised me the most was the effort they made to contain any messes. They laid blankets in the walking areas and shook them out as needed and vacuumed thoroughly both days before they left. Having had a prior window job done that went from a 1 week quote to a 4 week completion, I figured I was on the hook for a nightly cleaning like I did for that job, but was happy to already have that done. They made sure to go over the nuances for the new wood stove as it was quite different from my 30yr old Federal Airtight. They also went ahead and applied a creosote remover to a very old stain on the front side of the chimney on the main floor. That wasn't anything that had been discussed but they just went ahead and did it while they were there at no extra cost. Upon arrival they were conscientious of pets, as they wanted to make sure animals didn't escape if they weren't supposed to. My wife and I are very happy with how the whole project turned out. They were very nice and worked very well together. I worked from home both days and aside from the cutting through the bricks there was minimal noise as they worked through the whole process. We would certainly recommend Chestnut Hill Chimney & Hearth for any chimney and woodstove work/needs. Fingers crossed all I need them for in the future is the annual cleaning...

Great! Would recommend them to anyone.

Perfect. Mark is clearly a professional. He repaired my stove door, made it useable again, all while very patiently answering all my questions about proper maintenance and care. He also gave me some much needed advice on alternative ways to save even more money on my heating bill. These are very helpful and friendly folk. I would not hesitate to ask them for help again and recommend to anyone who needs this service.

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They have done two jobs for us in recent years (repaired roof leak at stack vent and installed chimney cap to keep animals out) and both times it was a pleasure doing business with them. They were easy to work with, punctual, the price was very reasonable, and they stand by their work.

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unknown

Excellent, Extremely Knowable and very professional. attention to details is excellent