C L DOKE HEATING SVC LLC

I would highly recommend C.L. Doke. I've lived in this house for two years, and the previous owners recommended him. He's been servicing this furnace for 15 years, and it hasn't had any issues so far. Pricing is very reasonable, he is prompt and professional, and ready to answer any questions I have.

I have been using Charlie Doke and his son for about the last 20 years. When I first called them, my furnace had gone on the fritz and it was over 10:00 on a Friday night. The previous furnace repair service didn't want to bother even returning my phone call. At the time I was living alone with my elderly aunt, and being women we had no idea what could be wrong with the furnace. Two days prior we had spent over $200 with the other furnace repair person, who now wouldn't return my calls. So I called my oil company, who recommended I give Charlie a call. He was here within the hour and fixed the furnace for a total of $40. He also told me that he could see what the other guy had done and he couldn't disparage the guy ethically but in his honest opinion he didn't think the parts installed were necessary. I've been calling on them ever since. About 12 years ago my furnace needed to be replaced, and Charlie did the replacement and then recommended that I use straight kerosene since I live in a mobile home and my oil tank is outside. Since I use kerosene I only need to have my furnace cleaned ever two years. So far nothing has needed to be replaced except for maybe a new filter or nozzles, just the general wear parts. Mobile home furnaces are only guaranteed for 10 years, but Charlie says from the looks of it we can easily get another 10 years or so out of it because it looks almost as new as the day he installed it! I highly recommend C L Doke for all your home heating needs. In fact, I have recommended him to several friends, who all think very highly of him and his son and are now permanent customers. You won't go wrong if you call Charlie Doke and his son!

It went very well.

The tech showed up exactly when he was supposed to and was not only professional, but downright charming and friendly. As a woman living alone, I am not a big fan of having strange men in my house, but this was a good one. :-) Not only did he get the job done and explain and show me what each thing was and why, he fixed a leak that caused four no-heat calls (and cost me several hundred dollars) over the last two of winters and was never resolved by my last HVAC company (who shall remain nameless.) So the remainder of my winter was warm, quiet and not leaky. In therms of the furnace, anyway. ;-) I heard of CL Doke from my former neighbor, who I trust implicitly. He was not wrong. Highly recommended.

CO detector went off at 2 am in a 3 unit apartment building I own. All tenants were woken, got out, called me and 911 and had the fire department come and ventilate the house. The fire department suggested it was the steam boiler. I immediately called CL Doke (at 3 am in the cold January morning!). Charlie himself came out to evaluate the oil steam boiler to see why carbon monoxide backed up into the basement and the rest of the house. He was very courteous, even at that hour! It was fantastic that the hard wired CO detector worked (there was absolutely no smell!)! All the tenants were fine, but cold, waiting outside 'til the fire department finished ventilating the house and gave the OK to return inside (based on their CO meter). Charlie fully evaluated the boiler, taking the flue pipe off, checked the top of the inside of the boiler and inside the chimney. Determined it was Not the steam boiler, but most likely the new high effiency propane boiler. He also explained that it is rare for CO to occur in oil heat, without the basement also stinking up with soot smell, and other smells related to a poorly running boiler. He put the steam boiler all back together and fired it off to assure that it was running ok. CL Doke does all my cleanings and is always very fast, very good and great on price. Would recommend them for all your boiler work, new and repairs/cleanings. Bottom line: make sure you have CO detectors along with your smoke detectors, and call CL Doke for all your heating needs- hope you're in their service area! Oh, and the propane boiler, the exhaust pipe had come loose. It's now well glued and secured, and everyone is happy. (CL Doke had nothing to do with the installation.)