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Appliance Services, Inc

Appliance Repair, Appliance Sales and Installation

About us

Major appliance in-home repair company

Business highlights

54 years of trusted experience

Services we offer

Repairs, preventative maint., cleaning vents


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-24 of 24 reviews

Peter D.
10/2017
5.0
appliance repair
  + -1 more
a simple fix and I was only charged for the house call
Description of Work: turned out to be minor problem with my freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
05/2017
5.0
appliance repair
  + -1 more
Everything is now working perfectly!
Description of Work: Oven door needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lary S.
05/2017
5.0
appliance repair
  + -1 more
Technician diagnosed the problem quickly and efficiently. He had the part with him and had it installed and working within 30 minutes. Fair, reasonable and courteous. I would highly recommend this outfit to anyone.
Description of Work: The oven on my gas range was very slow to pre-heat. I expected it was a valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Patricia M.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ignitor in gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Frank B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Couldn't ask for better service! Got the name from Angie's List and selected them due to the number of great reviews. They were absolutely correct, these folks are fabulous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Alisa C.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine S V.
10/2014
5.0
appliance repair
  + -1 more
When I called, the tech who answered the phone walked me through some troubleshooting steps to see if I could solve it before sending someone out. The tech was running behind schedule and was willing to come after the appointment time (which was after hours) and not charge me for overtime. He had the part on the truck and was fixed rather quickly and I was able to the refrigerator back up and running.
Description of Work: Replaced the temperature control unit in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine S V.
10/2014
5.0
appliance repair
  + -1 more
The repair technician showed up on time. He was very patient and explained things thoroughly. He also reviewed general care and maintenance of the machine and gave me a great tip on how to clean my washer.
Description of Work: Worked on the washing machine not dispensing fabric softener properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Marci M.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired an older gas dryer which wasn't heating. They replaced a part and recommended that I replace the venting pipes to save money on the repair. Another part went and they returned and replaced the thermostat, but didn't charge the full "house call" fee due to recent visit. The dryer has been working perfectly since then.Very professional and helpful.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

bonnie R.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: replaced the ignitor in my gas oven. Tim did his usual great job. arrived on time, talked with me about what was wrong and how to fix it. had all the parts needed with him, the repair was completed quickly and right, the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kent F.
06/2014
5.0
appliance repair
  + -1 more
Very well
Description of Work: Replaced the starter device.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael H.
06/2014
5.0
appliance repair
  + -1 more
They were very good when they were here.They were pretty quick to respond when we called them, and they were professional. Advising us for what we need to have done. Overall, they have an A grade.
Description of Work: Large Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

M. F.
04/2014
5.0
appliance repair
  + -1 more
Went very well, the provider arrived on time and was very professional.
Description of Work: My gas range's oven was not keeping the right temperature and the burners were not keeping a consistent midrange flame. The provider performed diagnostics and found that the oven igniter was not drawing enough amperage to keep the oven to the right temperature. He replaced the igniter and then made adjustments to the burners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

MaryAnn S.
03/2014
5.0
appliance repair
  + -1 more
Very professional and positive, gave clear explanations. Did an excellent job.
Description of Work: 12 year old dryer. David said it is a good model and felt it could be fixed. Took washer drum out, checked and fixed worn bearing, removed lindt that had gone into interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.6

Beti T.
02/2014
5.0
appliance repair
  + -1 more
I called them on Monday, Feb 10th,and answered questions relating to make, model, and symptoms.They could have come that same afternoon, but I was busy, so they came the following day. Very professional, very helpful, and yes, I'll use them again.
Description of Work: Our clothes drier stopped working completely. They diagnosed the probable problem by phone - a fuse inside the drier. After making the repair successfully, he checked the drier ducts, and made some recommendations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Heidi H.
02/2014
5.0
appliance repair, appliance sales
  + 0 more
.
Description of Work: Repaired a microwave that had loose connections and was arcing inside. Also took the time to show me how to replace a light bulb in my dryer - very kind and saved me from having to pay someone to do what should have been in the Owner's Manual. Great service, honorable company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Ian G.
11/2013
5.0
appliance repair
  + -1 more
I was asked a series of diagnosis questions on the phone, which all pointed to the fan having broken. When they got here as described on the phone, they didn't have the exact part they needed but they have jury rigged a fix so we can use the fridge and freezer again until the part is in. It took about a week and a half to get the parts, they came back and fitted the new fan and the fridge is working great. all in all a great experience.
Description of Work: Our fridge had failed and they managed to fit us in same day when I called them in the morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael H.
09/2013
5.0
appliance repair
  + -1 more
Both visits went well. Gave window of arrival for both visits - arrived within window both times Informative - problem explained and alternatives discussed - not pressured into one solution Ordered part which arrived in a timely manner We had to reschedule - they accomodated the change with no fuss New part installed and tested - so far working OK Charges were discussed ahead of time, so no surprises I will use them again
Description of Work: Fixed dishwasher - 1st visit to diagnose problem (broken pump/motor assembly), 2nd visit to install and test

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Angelo A.
02/2013
5.0
appliance repair
  + -1 more
Needed service on washing machine but after speaking with Dave , it was better to buy new machine than invest hundreds on older machine. Craig had also left a mesg on our phone regarding same prior to my conversation with Dave. Both were nice and professional and will definitely use them in the future.
Description of Work: Done over phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Rich G.
11/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: From the minute Craig walked in our house we knew we were in good hands, he's a perfect gentleman and knows exactly what he's doing. Both Craig and his brother own this business, and again from the minute I called to the minute they left my home I was completely satisfied to include the price they charge me. I would recommend this company to anybody I know, without hesitation.
Rating CategoryRating out of 5
Yes, I recommend this pro

L K.
10/2012
2.0
appliance repair
  + -1 more
Overall...not so good. They were prompt in scheduling, and polite.
Description of Work: Dryer stopped working after a power surge/outage. Explained the problem, what the dryer did & didn't do on first phone call. My guesstimate was a blown board. I wasn't here when repairman arrived but my spouse was. When I came in I saw the front off the dryer, the drum out etc. evidently he'd been checking door switches & other things for about 30-40 minutes. After I mentioned again that the panel wasn't lighting up properly & reminded him again of the power surge issue he called Maytag for technical assistance who then told him how to get the diagnostic code. (press a couple buttons for a trouble code) He had to call for tech help a second time. (not sure why) It seemed to me that it should have been a 10 minute job, get the diagnostic code from the panel, to determine what part/board was blown. (not necessary to take apart the dryer)

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$103

Response from Appliance Services, Inc
Whirlpool company requires us to go thru the diagnostics with them on the phone, to exactly pinpoint the exact problem, before they will issue electronic parts. This prevents servicers from just being parts installers, and replacing some parts needlessly, which keeps all of our costs down. They also didn't mention we brought one of the electronic parts with us,hoping it was the part needed to complete the call in one trip, saving them a second trip/service charge. Thru the diagnostics, which is particular to each model manufactured, it was indeed found that the second control board, not the main was damaged, and the customer decided not to fix because of the expense of the part. We do the best we can.

Richard K.
09/2012
5.0
appliance repair
  + -1 more
Dryer repair. Saved a 35 year old dryer from certain death and restored it to functioning.
Description of Work: Great organization Always helpful and they've restored my old and dying appliances for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Paula F.
04/2012
5.0
appliance repair
  + -1 more
Very helpful. We ended up replacing the dishwasher several months later because it was near the end of its useful life but we appreciated this company's help in the interim. I've recommended them to friends. Great firm - prompt, courteous and competent. Couldn't ask for any more.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Hunter F.
09/2011
5.0
appliance repair
  + -1 more
.
Description of Work: I called Appliance Services, because my ice maker was not working. The technician, solved the problem over the phone at no cost !! Also, secured and mailed a hard to find filter for my refrigerator's water supply. Prior visits for appliance servicing have been equally efficient and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    153 North Road, Exeter, NH 03833


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    Appliance Services, Inc is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Appliance Services, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Appliance Services, Inc does not offer free project estimates.
    No, Appliance Services, Inc does not offer eco-friendly accreditations.
    No, Appliance Services, Inc does not offer a senior discount.
    No, Appliance Services, Inc does not offer emergency services.
    No, Appliance Services, Inc does not offer warranties.
    Appliance Services, Inc offers the following services: Repairs, preventative maint., cleaning vents

    Contact information

    153 North Road, Exeter, NH 03833


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM