First, let me say that we have been using Pro Carpet Care for approximately 20 years. This past summer I called on a Friday afternoon because a pipe broke in my family room. The carpet was soaked. They came in on Saturday morning and did an excellent job. They are always thorough and meticulous. And trustworthy.
Description of Work: They cleaned and deodorized my family room carpets after a flood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
jordan L.
07/2014
3.0
carpet cleaners
 + -1 more
unknown
Description of Work: very unprofessional
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$100
Cheryl M.
04/2014
2.0
carpet cleaners
 + -1 more
unknown
Description of Work: Shampooed 2 rooms. I was told that the stains would be gone. They were not. They walked all over the newly shampooed rugs with boots on, I was not happy.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$99
Kelly C.
01/2014
5.0
carpet cleaners
 + -1 more
Part of my ground floor is a rental apartment. It is also carpeted. Two of my previous tenants have had pets. Alas, despite good references, the pets flavored the carpeting with their scent (i.e. urine). This year I used Professional Carpet Care for the first time. They were HALF the price of the guys I have used in the past. Better yet, I can no longer smell any pet odor! The man who came out was on time, courteous and very professional. I will use them again - no question. I would also recommend these guys to anyone who asks. GREAT JOB!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Steve B.
07/2013
5.0
carpet cleaners
 + -1 more
Excellent service. I have used them many times and they do great work. Always prompt and thorough.
Description of Work: Cleaned carpets in town-house style apartment, including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Ann H.
12/2012
5.0
carpet cleaners
 + -1 more
I called as a New Customer and was provided with an appointment for carpet cleaning services within two days. The man that came to do the carpet was very professional, and accommodating to my request. I only had one carpet to do and the carpet was terribly soiled as it is in a rental. The carpet looks wonderful after being cleaned. I was actually surprised that all the soiled areas were able to be removed. I will certainly be calling them again when I am in need of carpet cleaning.
Description of Work: Carpet cleaning of a room in a 2nd floor rental.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Steve B.
07/2012
5.0
carpet cleaners
 + -1 more
I've used them for a long time, they do great work.
Description of Work: They cleaned an apartment for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
eszter B.
07/2011
5.0
carpet cleaners
 + -1 more
My call was returned and we set up the time. Jim showed up on time and did a marvelous job. We are very appreciative and HAPPY
Description of Work: We have been in this house for over 6 years. Had several carpet cleaners since. AFTER ALL THOSE YEARS WE HAVE CLEAN CARPETS:)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
MICHELLE D.
01/2009
1.0
carpet cleaners
 + -1 more
This company was unresponsive.
Description of Work: I called and left a voice mail inquiring about getting carpets cleaned on a specific date. I never received a call back and was disappointed with the lack of responsiveness from this company. I ended up going with another company that confirmed my appointment right away.
Rating Category
Rating out of 5
responsiveness
1.0
Virginia T.
09/2008
5.0
carpet cleaners
 + -1 more
Henry was very professional. He immediately went to work after explaining to me how the carpet would be cleaned. He used a 220 degree steamer to clean the stairs, the bedroom and a hallway. I will definitely spread the word about them. They were also very considerate of my time constraints as I had to cancel to get most of the room painted before the carpets could be cleaned. The owner suggested that I could get the border trim done afterwards.... overall, it was a superb experience and the carpet looks quite good; some stains could not be removed, but a carpet or chair here and there will handle those small spots. Overall, however, the bedroom looks almost brand new. I highly recommend this company!
Description of Work: Henry cleaned a bedroom with terrible carpet stains left from a boarder after 6 years. It was very stained with coffee, cigarette ashes, and overall filth (he had key put in to keep it locked). I warned the owner that it would be a tough job and if it couldn't be cleaned I'd have to buy new carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Dorothy W.
07/2008
5.0
carpet cleaners
 + -1 more
They are very professional, showed up on time for scheduled appointment and did a fantastic job, as my carpet had several heavy stains from my grandchildren and you can't even see where the stains were when they finished.
Description of Work: They cleaned my very stained carpet and it looks like new.
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Service Categories
Carpet Cleaning
FAQ
PROFESSIONAL CARPET CARE is currently rated 4.4 overall out of 5.
No, PROFESSIONAL CARPET CARE does not offer free project estimates.
No, PROFESSIONAL CARPET CARE does not offer eco-friendly accreditations.
No, PROFESSIONAL CARPET CARE does not offer a senior discount.
No, PROFESSIONAL CARPET CARE does not offer emergency services.
No, PROFESSIONAL CARPET CARE does not offer warranties.