NORTHERN HOME & EXCAVATION

Worst homeowner experience of my life. Hired to replace a sewer line from my house to the street - three day job turned into three weeks - said they didn’t need to shut off our water, though we asked, then broke the water line and flooded the hole, which backed up into the broken sewer line and then back into my basement - city engineers were all over the job because of safety concerns, including a teenage boy working in a 12 foot hole with no cave in support. I doubt the city of Dover would even give him a permit again. - never worked a full day. Left early for reasons ranging from broken equipment, teaching karate lessons, or going to daughter’s events - hole was definitely not packed back in correctly as we ended up with a moat the following spring. A pizza delivery guy literally fell into the dent in my front yard. - cost of job went up 150% from original quote and he wouldn’t itemize the bill - and here we are a year and a week later and my sewer line is backed up again so the job was bunk. I’m not even kind of surprised. Dana is the worst. Stay away from this business. I will be filing complaints with anyone and everyone who monitors these types of business. Horrible.

Fast, efficient completion, went over and above my expectations. Great team, good guys. Great experience.

It was fine. It was not a huge job. They provided some idea and I appreciate that.