Derry Plumbing & Heating

Listen to the reviews!!! Awful company. We had no water for almost a week. The owner didn’t call back, said he’d come out and never showed, finally sent someone, they came to fix it the next day. Did a temporary fix for $500 since “the part wasn’t in”. We then find out he could have gone to the town and got the part for free and done the project correctly. When I confronted the owner, Dave, he YELLED AT ME! Yes, this company feels yelling at women is acceptable. When I confronted him kindly about the part being available and him not taking advantage of that, he yelled things like “you don’t know what your talking about” “get that out of your head” “NO! NO! You are making stuff up”. How this human has run a business this long is beyond me! When I said “you are upset because I called you out” he proceeded to yell “I don’t even want to talk to you” and hung up on me. Not to mention the workers who came, one was just rude and extremely cranky. So this company took advantage of us not having water. Tried to squeeze as much money out of us as possible. And I will make sure every platform knows this. If you need anything done, CALL DAIGLE!

Professional and they knew their trade. Made some cost effected recommendation.

Our plumber showed up early - after calling to be sure it was ok. Very pleasant and professional. Installing anything in an almost 300 year old home is challenging, but he made sure all the work was done properly, the dishwasher was level and tried his best to get it working. (Found out from GE tech that the machine was a complete lemon, but that’s another issue!) if would like your work done right, I wouldn’t hesitate to call Derry Plumbing and Heating.

Informed Dave (the owner) we would not recommend his company to anyone especially after his aggressive and threatening attitude at the completion of the job. Dave misrepresented initial timeframe indicating his work was a week out. He did respond with temporary heaters once we agreed on a system and provided a 20% deposit. The job didn’t start for 25 days after our initial agreement due to the delay of ordering the system by two weeks. We were informed on day one that we were expected to cut ceiling joists and the holes in the ceiling for installation of the new system. Although the contract stipulates home owner was responsible for carpentry it was never made clear that included cutting holes in the ceiling. We also moved the water pipe to accommodate the new system. The initial estimate was a three day turnaround; however, it took 5 days even though we spent 8 hours performing tasks for the installation. Once the job was completed we asked for a copy of the revised contract, recap of the system installed including make, model, and warranty plus name of electrician in order for us to complete our file documentation and we would forward the remaining 8% balance immediately. Then the owner became irate, aggressive and threatening. We have never been treated by anyone like this and we’ve had a multitude of jobs performed on our residences in several states by various contractors. We can not emphasize enough how we would not recommend this company to anyone. Stay clear of this man and his company! His contentious, aggressive and threatening attitude is unprecedented, unprofessional and disturbing.