I have been cleaning carpets, tile and grout, and floor care for 15 years. it is my name on the door, and I take the pride that comes with that to do exemplary work.
He did a good job. He wasn’t very good on getting back to us when we called him but overall he did a great job. There was some confusion on scheduling but it worked out and we were very pleased.
Description of Work: I purchased a Big Deal for Whole House Carpet Cleaning for $150.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$150
Sam K.
12/2013
2.0
carpet cleaners
+ -1 more
The master bedroom had very dark spots or stains that seem to have faded after the cleaning. About a week after service, the spots turned very dark again. Did not have a chance to call him back, but I don't think his solution would do the job. I now have to replace the carpet in that room.
Description of Work: Gentleman came in and used his equipment to clean the carpeting in all rooms.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
punctuality
5.0
$150
Response from A Very Good Cleaning Co
[removed member name] I am very sorry that you were not happy. I believe I did explain that sometimes stains wick back up the fibers as the carpet dries, with the water line. These are usually deeply set stains that have been there a while. They may or may not come out with a second cleaning, But I DID say we would be happy to come back and try a more aggressive process on any area you were unhappy with. I am sorry that you did not call me and express your displeasure, I would have come myself and tried the Rotovac on the area, this is a heavy duty piece of equipment not many comapnies have for getting out heavey stains. It is great in Restaurants and movie theaters. Once again I am sorry that you were unhappy. Sincerely, Mark
Mary S.
12/2013
5.0
carpet cleaners
+ -1 more
Mark was prompt, friendly, and very thorough in cleaning the carpets. Was able to tackle some tough stains that I had not been able to get out. A plus was that the products he used were "green" and did not pose any threats to humans and pets. Will call him again.
Description of Work: carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
MARVIN W.
12/2013
5.0
carpet cleaners
+ -1 more
He was on time, professional, thorough and did a great job
Description of Work: Cleaned 2 small bedrooms with wall to wall carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan W.
11/2013
5.0
upholstery cleaning
+ -1 more
My husband and I are very pleased with the service we received from Mark, the owner. He was quick to respond to my online request, provided a very fair quote for the work, and did an excellent job on cleaning our sofa, loveseat and wing chair. I was looking for someone to clean our slipcovers without removing them from the sofa/loveseat, and Mark easily accomplished that. Our dog had rubbed her eyes and body along the bottom of the sofas, so there was a lot of dirt showing. It all came out!! Drink stains came out from the cushons as well. Mark moved all the furniture for us and put it back in place. He was in and out in probably about an hour. The only small glitch was that he didn't receive my confirmation email when we scheduled the appointment, so I sent him a friendly reminder when he didn't show up at the appointed day/time. He was right on it and came the next day. No problemo. We would definitely hire Mark again!
Description of Work: Clean the slipcovers on a sofa and loveseat without removing them from the furniture, and cleaned an upholstered wing chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Nancy J.
11/2013
5.0
carpet cleaners
+ -1 more
The rugs were cleaned in a rented mobile home. WHAT A CHANGE. Everything was done well. The cleaning was done on time and in a very professional manner. I will certainly use this company again!
Description of Work: I contacted A VERY GOOD CLEANING CO
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen F.
11/2013
5.0
carpet cleaners
+ -1 more
Mark gave me a courtesy call to say he was on his way....I found that to be very professional right from the get go. We had a lot in common but he took the time to go over tough areas and listen to my concerns about other cleaners lack of cleaning. He helped me (or did himself) move some odd pieces of furniture that was left...he was extremely accommodating! He finished off by telling me if there were any problems etc to please call him. That was a super offer because we weren't sure of a couple stains (they did come out) I did forget one passageway but will hook back up with him in the new year after the craziness of the holidays pass. And I feel like I am comfortable with calling him and telling him of the missed area. There is no way he could have seen this area it was totally a brain cramp on my part. I would recommend. A very good cleaning to anyone that was looking for a professional, courteous, hardworking cleaner!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Susan R.
11/2013
4.0
pressure washing
+ -1 more
My "assumption" was that the price quoted was to clean the outside of the entire house, including the decks. Turns out, he cleaned the problem sections and some of the decks. The house looks nice, but I expected more.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Reynaldo P.
11/2013
5.0
carpet cleaners
+ -1 more
It went very well. Mark was informative about the products he was uses for the cleaning. After much construction around the house, our staircase carpet was very, very dusty and dirty. The staircase took about 20 minutes to clean, 5 hours-6 hours to dry and it looked like new afterwards. In summary, it was a very stress-free, hassle-free experience, and he will be the first person I call in the future.
Description of Work: The provider cleaned the staircase carpet and landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Lynn M.
11/2013
5.0
carpet cleaners
+ -1 more
Communication was great right from the start. Mark got back to me very quickly about the service date and even when I forgot to answer his email back, he fit me right in his schedule when I wanted. All the work was done in a timely manner and I was happy with the results. I would use him again for carpet cleaning and for the other services he provides (tile cleaning and upholstery)
Description of Work: cleaned carpets in 4 rooms and hallway and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sue M.
11/2013
5.0
upholstery cleaning
+ -1 more
He confirmed by email/google calendar right after we talked on the phone. He re-confirmed the day before and arrived on time. He explained what he does and why and how long it would take for the upholstery to dry. He was friendly and professional. The job took about as long as he estimated. I gladly paid him. The furniture came out looking fantastic!
Description of Work: Cleaned two couches and one upholstered chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Anthony M.
11/2013
5.0
carpet cleaners
+ -1 more
He did a great job, very professional. He responded quickly when called, and I would recommend Mark, great job.
Description of Work: Cleaned basement and stairs carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Donna F.
11/2013
5.0
carpet cleaners
+ -1 more
Marc was punctual, courteous, professional and very knowledgeable. The carpets looked awesome when cleaned. Marc got rid of a really tough grease stain. Far exceeded my expectations. I'll use this company again in future!
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Peggy F.
10/2013
5.0
carpet cleaners
+ -1 more
He showed up on time and did an excellent job of cleaning my old carpet. It came out better than I expected.
Description of Work: Mark steam cleaned all of the carpet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Greg K.
10/2013
3.0
carpet cleaners
+ -1 more
Borders of carpeting against walls were not cleaned, as he claimed that required extra effort and he did not have the correct tools. I was told I would have to get some special cleaner to clean the borders. had to run out to Home Depot to get similar product and a brush. Spent about 2 hrs cleaning the carpet-to-wall areas in all 4 rooms. Also, I was told the carpets would dry in roughly 6 hrs or so. They were very wet and required 3 days to dry. This was during days when the air was dry and t he windows were opened. Nice guy, but not thorough. Expected ALL the carpet to be cleaned, not just the areas he could get to easily.
Description of Work: Cleaned upstairs carpeting.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$145
Response from A Very Good Cleaning Co
Thank you, but with all due respect, the thin black line where the carpet meets the wall, is called filtration soil, it is very oily, set in, and requires a special cleaner, and it is, as I explained, and you discovered, a hands and knees time consuming job with a brush and special filtration soil cleaner. This job, as I explained could not be accomplished in the time or price allotted. Nor did I have the Soil out on the truck at the time. I did say that I would be happy to come back and take care of that for you, but that you could save the cost, by getting the cleaner and doing it yourself. I apologize for any miscommunication I may have made inn relaying this. Thank you for your patronage. Mark
Dwight T.
10/2013
5.0
carpet cleaners
+ -1 more
The job was completed as scheduled and the carpets were immaculate when completed. Have not complaints.
Description of Work: We recently remodeled the upstairs bathrooms. As result a major carpet clean was needed for the stairway and hallway carpets. We also had the master bedroom and family room carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Helen G.
10/2013
5.0
carpet cleaners
+ -1 more
Mark is a friendly, responsive and knowledgeable professional. He did the work quickly, and the rugs look great! I have already recommended him to others.
Description of Work: Cleaned three area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Andrea T.
10/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Awesome! Mark was prompt, friendly, and professional. The service was quick, yet unbelievably thorough. My carpets look incredibly clean and the air feels cleaner, if that makes sense. I would not hesitate to use Mark or to recommend him to friends. Great job.
Description of Work: Cleaned (rescued, really) carpet in two bedrooms, a stair runner and an area rug, as well as a sofa, club chair and ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
William G.
10/2013
5.0
carpet cleaners
+ -1 more
I appreciated the fact that Mark called to tell me he might be a few minutes late but in the end he was on time. He's very easy to deal with and he did a great job cleaning my carpeting. He was able to remove several stubborn stains that had been there for some time including blood stains from my dog that are very had to remove. I thought his price was extremely reasonable in fact I fully expected to pay at least a hundred dollars more. I would hire him again in a minute.
Description of Work: Mark cleaned the carpeting in my living room, dinning room, a staircase, a hallway and an upstairs bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Marion H.
09/2013
5.0
carpet cleaners
+ -1 more
Fantastic job. Came on time. very friendly
Description of Work: cleaned carpets in 5 rooms and hall way and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
karen M.
09/2013
5.0
carpet cleaners
+ -1 more
What a great service! Owner Mark Acciard did a fantastic job. He quickly responded to my inquiry, followed up by email and called when he was on his way. Unlike some other carpet cleaning companies, he did not nickel and dime me. He removed a big 3 yr old stain that I had accepted as being permanent. Very professional and a nice guy too.
Description of Work: Cleaned carpet, stairwells and rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Frank C.
09/2013
5.0
carpet cleaners
+ -1 more
My appointment was for 10:am on Monday September 16th. His truck pulled up in front of my home at 9:55am, 5 minutes early. Great. He came in to survey the job to be done. Took my word for the approximate size of the job. His offer was for 600 sq ft of carpet cleaning for $100. I measured the rooms and came up with 605 sq ft. His comment was no problem the price was what he quoted. He even cleaned my front and rear entry rugs, at no additional charge. He was very friendly, professional and easy to work with. The entire cleaning process took about 1 hour. He explained the cleaning process and approximate drying time I should expect. I asked about Scotch Guard for the dining room (we had discussed on the phone prior to my booking) but he told me it was not necessary because we must vacuum frequently and keep our carpets so very clean. All in all this was a very good experience and I have already recommended him to one of our friends for their carpet cleaning.
Description of Work: Mark cleaned 3 rooms of carpet at my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
grace N.
09/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was very pleased with Marks work. I never thought I would find a decent priced/quality workmanship carpet cleaning business way out here in Strafford.. after leaving Milford a year ago and using a company that we used for ten years .(we have animals)Mark does wonderful work, my carpet is sanitized and my chairs look almost new again- which he saved me from reupholstering them!!! Thanks Mark !!! Well I am happy to say I have a trustworthy, dependable carpet cleaning business that I will definitely call back again!
Description of Work: Mark cleaned our bedroom rug which was heavily soiled. He also cleaned my dining room upholstered chairs(6)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Jim M.
09/2013
5.0
carpet cleaners
+ -1 more
Arrived at the beginning of the 1 hour window he gave me. Did a great job and was very professional.
Description of Work: Steam cleaned all carpets in an empty 2 bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
kianna F.
09/2013
5.0
carpet cleaners
+ -1 more
He did a great job! Got rid of the pet odor!
Description of Work: He cleaned my bedroom carpet and my sunroom carpet!
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Pressure Washing,
House Cleaning,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Drapery Cleaning
FAQ
A Very Good Cleaning Co is currently rated 4.7 overall out of 5.
A Very Good Cleaning Co accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, A Very Good Cleaning Co offers free project estimates.
Yes, A Very Good Cleaning Co offers eco-friendly accreditations.
No, A Very Good Cleaning Co does not offer a senior discount.
Yes, A Very Good Cleaning Co offers emergency services.
Yes, A Very Good Cleaning Co offers warranties.
A Very Good Cleaning Co offers the following services: Commercial & Residential - Carpet, Upholstery, Drape, Tile & Grout Cleaning, & Hardwood Floor Care