All Ways Clean

It went very well,planning on carpet cleaning next!

unknown

unknown

Outstanding work ethic. Arrived on time. Immediately began the work. Spot cleaned the rugs then steam cleaned them. Very personable.

unknown

We have used Alternative Solution Cleaning for about 3 years now. We use them for carpet and upholstery cleaning as well as home cleaning when we are hosting a large gathering or event. Always professional, always superb cleaning and very efficient. They are a pleasure to work with and their pricing is reasonable.

The quality of cleaning was good although a few times things were not done that I requested. After the first cleaning I discovered some bad scratching of the bamboo flooring in my bedroom. A piece of furniture had been moved that scratched the floor. I had warned the women who came to clean before they started that the bamboo floor scratches easily and to be careful. The manager Katie was apologetic and bought furniture felt pads and gave them to us to place on the bottoms of our furniture. It did not happen again the next 2 times that they cleaned. Katie was very accommodating and I felt was sincere in her apology. I would have continued to use this company but I was informed after the first cleaning that they could not continue to clean for me. Two reasons were given. One was concerning a confidential matter shared with me but not appropriate for revealing in this review, the other was that they could not find enough qualified help and where short on staff and could not longer fit me into their schedule. They agreed to continue to clean for me until I found someone else, which I appreciated. This placed me again in a difficult position as I am disabled and cannot clean my own home. Also, since moving here last year I have been surprised at the number of cleaning companies that refuse to come to my area to clean or who are too expensive. Overall, my experience with this company was OK but frustrating. It has also been very frustrating finding a company to clean. I have found another company to clean for me but I cannot comment on them as they are not coming to clean until later this week. I will have tried 3 different cleaning companies/people since September 2013. None have worked out for me.

Do give them a list of what to do because it is easier to make sure that everything you want gets done. They do a great job cleaning, but they ask for a list so that if there is something specific you want done you can be sure it gets done.

They all came out great. They worked quickly and efficiently. My mattresses look like new and everything smells so much better.

They came on a really warm day but still finished the job quickly. My recliner was incredibly dirty and they made it look like new. With 10 children, things can get pretty dirty. :) They helped me move things around and back into the house without being asked. Very helpful!

Until that incident I was very happy with the cleaning part, but after I found out that they had been violating our trust, I do not ever want to let these people into my house again!

Do hire these cleaners Don't wait until the last minute to call them because they are tightly booked.

They arrived when they said they would and worked quickly. The carpets and upholstery came out great.