Heritage Home Service

generator service, excavator, heating & cooling contractor,

About us

Heritage Home Service is a premier home service provider operating in New Hampshire, Massachusetts and Southern Maine. Bringing all the perks that come with having a large team while maintaining a strong focus on family-oriented service. Our namesake is about honoring those who came before us, and most importantly, it is about leaving a legacy of serving people extraordinarily well. For over 37 years in business, we have helped countless families across our community stay comfortable and healthy in their homes, and today we continue to evolve and find new ways to serve you even better.

Business highlights

37 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 1-25 of 960 reviews

Sage C.
01/2025
3.5
I was happy with the service

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
3.5

Yes, I recommend this pro

Mohammed R.
09/2024
3.5
A bit expensive but quality work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Mark S.
08/2024
5.0
I have used Heritage a couple of times. Every time I get professional and complete service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail D.
05/2024
5.0
Came quickly. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia B.
04/2024
5.0
Very efficient and friendly. Got the job done quickly and correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
10/2023
5.0
Very knowledgeable. Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
08/2023
4.5
While pricing seemed to be on the higher end, they were able to reschedule our appointment and completed the work done quickly. They brought the exact devices we requested and we're glad they're in. They also fixed a loose connection and explained things well with testing the detectors, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Denise R.
05/2023
5.0
Very professional. Jonathan went out of his way to make us comfortable with our choices. He was always available if we had questions. He is an asset to heritage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce M.
04/2023
5.0
Many people complain about too expensive, but I believe you get what you pay for. Yes I could have picked cheaper but I researched the furnace they recommended, Amana, always in the top 5. When the installation was done I was surprised to find items not included with contract were repaired with no comment. Their service, maintenance and equipment are 5*

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zachary K.
09/2022
5.0
Quick and excellent service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

CHINNADURAI M.
07/2022
5.0
Really goos

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kerry C.
06/2022
4.0
We had an issue with the technician that came to the house. The technician did not run a cycle for the dishwasher to see if it ran and drained properly. We had to troubleshoot and have a second technician come out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Kicki S.
12/2021
5.0
The work is still to be done 2nd week of January Iâ  ll let you know So far, Iâ  m impressed with the professionalism, knowledge about what needs to be done, and the willingness to work with the tiling company, to make sure everything will turn out well.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

william s.
10/2021
5.0
Quick, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray M.
10/2021
4.5
If you don't mind slighty higher cost, it is offset by excellent workmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$600

Marilyn T.
09/2021
1.0
They were a financial nightmare for me. Due to the 2 weeks of searching for a plumber I felt I had No choice since the Heritage plumber came right away. I could not keep washing dishes in the tub and could not really cook. Being out of work currently, If I could have found another plumber this job might have cost less than Half of what I paid Heritage. Horrible financial experience being taken advantage of with unreasonable rates.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0

$814

Jean L.
09/2021
3.5
Valve installed was faulty. They fixed it, but I had no hot water for 2 days - over the weekend. My call on Sat was not returned until Monday.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Victor M.
09/2021
4.5
Prompt. Efficient.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro
$550

Alyssa K.
09/2021
5.0
Scheduling was super easy and quick, they had a cancellation and fit us in within 48 hours. The technician was an absolute champ; the builders of the house made everything overly complicated so he had a lot of work to do for this project. Extremely personable and nice. Everything was costed within the estimated scope and fairly priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John O.
08/2021
5.0
They were the first company to respond and schedule an appointment. Offered to put us a waiting list due to lack of availability for a few days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Za F.
08/2021
5.0
Polite, prompt and professional. Highly recommended. A little pricey, but worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

pamela u.
06/2021
5.0
excel!!!! very prof

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fred F.
06/2021
2.5
Very expensive. Business practices that are questionable.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
3.5

Yes, I recommend this pro
$1,400

Frank D.
05/2021
5.0
Outstanding. Reasonably priced, very polite, extremely clean, on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Neil E.
02/2021
3.0
Technicians were great. Customer Service great. Communication great. Total cost outrageous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

28 Commercial Court, Auburn, NH 03032

http://www.justcallheritage.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Licensing

Licensed*

Trade License Number
MBE0002490
Trade License Expiration
01/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
excavator,
heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
electrician,
air duct cleaner,
water softener installer,
gas leak repair service

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Heritage Home Service accepts the following forms of payment: CreditCard
Yes, Heritage Home Service offers free project estimates.
No, Heritage Home Service does not offer eco-friendly accreditations.
No, Heritage Home Service does not offer a senior discount.
Yes, Heritage Home Service offers emergency services.
Yes, Heritage Home Service offers warranties.

Contact information

28 Commercial Court, Auburn, NH 03032

http://www.justcallheritage.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM