Happy Home Plumbing & Heating LLC

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It was fine.

Of all the plumbers we contacted, he was the only plumber who responded quickly. I needed to contact other plumbers several times and didn't always get a quote. As far as work, so far so good. Mark is very punctual and polite. He starts early and works until he's done. Very accommodating and cleaned up after his work. Mark had some great suggestions of different products to use that were quality made. He still has to come back and finish some of the work, as he had to wait for placement of windows before he could cut in the water lines and vent pipe.

,when I first contacted Mark , wemade an appt. for a job estimate.He was very prompt. Two weeks later he started the work.he showed up on time each day to do the job.All three days that he did the work he was very professional, courteous and prompt. I am very pleased with him. I would recommend him highly.

The service was flawless, and we have not any water leaking since. Very efficient start to finish!

Punctual, Professional and reasonably priced - I couldn't ask for more.

(Mark was prompt and very professional. He explained things as he did them and why he did them. After the sink was installed and the old traps and drains removed, Mark found the mounting ring of the new faucet was not mating properly with the faucet body making the faucet set at an angle. After discussing the problem, Mark suggested a solution and implemented the solution-removing a small section of the mount ring to permit the parts to properly set together. If Mark had not found a solution either the faucet would have been had to set at an angle or wait for a replacement only available on line. This is truly a Happy Home owner more than pleased with Happy Home Plumbing.

I called on the 17th and received a call back almost immediately. HHP came to the house a couple hours later to diagnose the problem and then returned this morning to fix it. The service was prompt and efficient. We'll definitely use Happy Home Plumbing and Heating again and would highly recommend to others.

Thank you to Happy Home Plumbing & Heating! This morning I had my first shower in our new home that had consistent water temperature and improved water pressure. Its great to rinse my hair in seconds rather than minutes. Thank you as well for letting us know about a safety hazard in our home that we will surely be contacting Happy Home Plumbing & Heating again to help us resolve. Mark is courteous, informative and professional. His prices for services are very reasonable and he went above and beyond to explain our situation to me since I know next to nothing about plumbing. Would definitely call again for additional services!

Early 9/5 I checked my basement and found nearly 1-2 inches of water. Thinking it was due to recent heavy rains, I began the clean-up. I had noticed that a portion of the cellar that 'never gets wet' was indeed wet. Further inspection resulted. I could hear water running in the pipes. Thinking that some miscreant possibly turned my outside spigot on, I zeroed in on the noise. Unfortunately it was to my water heater. Apparently it had let go since the previous morning and had been 'running' (trying to re-fill) causing the flood. I shut off the supply and went to Angie's list. I found two plumbers close by left a message at the first and spoke with Mark Boucher of Happy Home Plumbing and Heating. He promised to send his son 'right down'. Matt Boucher arrived within 20 minutes. He was friendly and professional. He said he could do the work immediately and the price would be the same ans his father quoted me over the phone. I wrote a check and Matt returned within the hour and began the work. Approximately 2 hours later, he was done and I was back in business. Matt did a great job at cleaning up and even offered to remove an electric hot water heater I had removed from service 20 years ago. He took both - all by himself. Happy Home truly contributed to making my day much happier. Sadly, I still had clean-up to do with the water. But at least I knew I could take a nice long hot shower when I finished. Thank you Mark and Matt! Special note: I did check to see if both were licensed professionals in Massachusetts (since they were from NH). They were. I had checked their license status at the Division of Professional Licensure's website - check a license. www.mass.gov/dpl

My husband and I are buying our first house. After our home inspection, the inspector had some questions and concerns about the plumbing and heating system in the house. We called Happy Home Plumbing and Heating on Tuesday and Mark was able to schedule and appointment for early the following morning. We were appreciative that he made the time to get into the house in a timely manner since we are under a strict deadline. Mark arrived early to the house- before both us and the realtor - and once inside looked over our areas of concern. He visually examined and explained the different components of the boiler, oil tank and the lines. He happily answered all of our questions and gave us his honest recommendation as to its condition and the type of service and maintenance that would be required. He also was able to recommend a full service heating/oil company. With the plumbing system he gave a few recommendations and estimates on cost but by no means was pushing any products or services on us. He spent a little bit more than an hour with us in the house and his professional opinion helped to alleviate some of our initial concerns. We were so impressed that we offered to pay him for his time and expertise and he refused explaining that the estimate and inspection was part of doing business. Mark will be our first call for any plumbing or heating issues in the future.

They are excellent. They have done maintenance work on toilets and replaced some toilets in my home. A friend told me about them. I will use them again.

They did a good job and I would use them again.

We first had another company come in who charged us $291 to rebuld the insides of two toilets with flushing and running problems in a house we had just purshased. They had to come back and try again as one of the toilets were still running and even after that it still was running. I called Happy Home and the fellow who came diagnosed the problem in about 10 seconds and recommended that we eventually replace the toilet as it was old and needed two much work but he took out his pocket knife and trimmed the flapper which greatly reduced the running to about 10 seconds once a day. He then recommended that when we were ready to replace we go to Home Depot and look at various models and he gave us some that he thought we good. He then quoted us a price to install the toilet which I thought was also very reasonable. All in all his quick fix and the install of a new toilet was still less than I had paid the first company.

The water heater started leaking and we made many calls to try and have it replaced before we opened that day. Happy Home were the only company that felt a need to help us so we would not have to cancel our appointments for that day. The work men were professional looking and had great attitudes,and were "HAPPY" to be there to help. I will be telling everyone I know about this company and look forward to doing business with them again.