SERVICEMASTER OF SOOLAND

We had our carpets cleaned last Friday and they look practically brand new! My wife and I could not be happier! Our three childrenthat and their friends are always dragging in dirt, mud, or snow. This kid traffic continuously stains our white carpets. After another carpet cleaning performed by Service Master, our carpets looks as good as new! Thanks for the fast and excellent service we have come to expect!

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It went very well. They kept us informed. They cleaned up well. They came out and checked smells that we had and deodorized our house. One negative was that a piece of mop board and quarter round was missing when contractor came to fix our walls. We would highly recommend them. Insurance paid them so we do not know the cost.

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Our basement took water from the seam where the floor meets the wall during the bad storm over Fathers Day 2014. Service Master of Sooland responded quickly with lots of knowledgeable workers. They proceeded to remove all the damage material, get the basement dry, and bring down the humidity level ensuring no mold took. They were very professional and courteous. Steve and Scott are genuine people who are here to help.

I wrote Scott Manley a thank you note: I will always recommend your company, not just because of helping me on this, but because of the people you all are. The men that came to help me in the first place were very courteous and kind. When ever I called your office, your receptionist was very helpful. Last but not least, you were kind and understanding. Thanks Alexis Doohen

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Jim, and crew came on time and cleaned my house. This was a follow up from an initial pipe break with 5 days of water pumping into our basement while we were gone for five days. The emergency crew came out and worked from 11:30-2:30 AM cutting out carpet, ripping up pad and moving furniture. Dehumidifiers and fans were lugged in and the next day baseboards were removed. Sensors were taken at how far up moisture was in the wallboard so sheet rock was cut out and insulation was removed. All garbage and damaged items were removed. This happened over Easter 2014. And finally after the basement was put back together we had Jim and crew come to clean the house. The entire time, service master was punctual, professional, efficient, helpful and thorough. When something like this happens, you are stunned at what to do, service master helped us all along the way.

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They did a good job and their prices were reasonable. They were very professional and they responded in a timely fashion.

Very fast response time and professional.

They put fans in to dry the water up. The water was not extracted from carpet It should have been vacuumed up in the areas where water was sitting. It sat for 3-4 days wet. When they went through the contents, they FORGOT to put things on the list. The things they forgot to add on the contents list were worth $1,411.85. They took these items. Some of the items were books & movies. They said they would go through them at the office but never did. Would NEVER use again. The managers was rude & unhelpful.

They were very proficient and cleaned up the apartment very well. they put large fans in the apartment to dry everything. They prevented more damage from occuring.

The guys from ServiceMaster showed up on time, explained everything very thoroughly, and did a great job on the clean up. The price I paid matched up with the price I was quoted. They did great work and everyone was very knowledgeable and professional.

The provider looked at the house before the scheduled date to clean and gave price. The provider arrived on time and completed the work in a timely fashion. The work was excellent and I am very pleased.

Removed water in the basement,. They removed water, removed carpet, cut out contaminated sheet rock, made sure everything was dry, disinfected entire area. They arrived on time, they were professional and courteous. You couldn't have better people come to your home. They knew what they were talking about and did things very well. Couldn't have better service. We were given a quote and it held true with no surprises.

I was out of town and this company took charge of other contractors and saw that the leak was taken care in a quick and adequate manner...all carpet was removed, mold taken care of, temporary sink was installed, and telephone reports were given to us daily while I was out of town...I wouldn't use any other firm...I have had servicemast of sooland do work for me in commercial buildings and allways found them honest and very prompt...

We had a fire at our business and hired ServiceMaster of Sooland to do all the work, including sub contracting. We had tons of smoke damage in the garage and office area so it needed to be gutted and redone. We needed new electrical, and furnace. They sub contracted out for that but was included in my bill. All workers were polite and hard working. They took everything out of my office and garage and carefully stored it with the container they provided and also gave me access to it if I needed something while they were working. Don't worry if you have something that's not perfect in the end because our electrical outlets were not working right in the garage and I called them up, they sent someone out same day and fixed issue quickly. They cleaned EVERYTHING in my office down to the telephones and staplers. Now everything looks like new in my garage and office. They did a great job and are quick to respond with any questions or issue I had. Would recommend

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They did a great job, so did the subcontractors, I use them to clean all of my carpets as well.

They were very honest and upfront about everything. They seemed professional and they got the job done quickly. We compared them to two other companies and they were about the same price. We live in Oklahoma and this was my mother’s basement in Iowa. I had to trust them that they would be able to go in there and do the job. He kept me updated every day about what they were finding and he sent me pictures of her basement as the work was being done. I was very satisfied with them. He sent a letter to the insurance company giving his professional opinion about what caused the water damage to begin with. I couldn’t have been happier with him. It was $4,800 to do the vents and the air conditioning plus he gave me a certification for the house. When we sold the house I had the official certification that was needed for the sale of the house. I don’t do this every day so I have nothing to compare it to. I talked to someone else who was higher in price and they weren’t going to include the certification. Being 600 miles away, I really didn’t know what was going on every day and with the assurance of being updated every day, I was very satisfied. When the inspector came to do the certification, he felt some of the drywall still needed to come down. They took care of that at no extra charge. I was very pleased with that. They got it done in a timely fashion but I wasn’t there so I don’t know if they were there on time every day. I hope I would never need them again but I would use them if I needed to and I would recommend them to anybody.