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THOMPSON APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

Thompson Appliance is family owned and operated. We have been in business since 1961! Repair work is done in warranty or out on most brands. We also have used appliances for sale.

Business highlights

63 years of trusted experience

Services we offer

We service air conditioners, refrigerators, washers, dryers, ranges, microwaves, dishwashers, household or commercial.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.6
responsiveness
3.4
punctuality
3.6
Showing 1-5 of 5 reviews

ron G.
12/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandy J.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replace clutch in Wash machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

tim C.
06/2013
3.0
appliance repair
  + -1 more
Right hand didn't know what left hand did. Part to order wasn't initially ordered as someone thought someone else had done it. I finally received a week later.
Description of Work: Ordered a part for a washer I have.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$15

Dennis D.
02/2012
1.0
appliance repair
  + -1 more
It's a family business. I called them to come and fix it, and he said that we won't stand behind it. They will give you your money back, but we will not fix it for you. I bought a used washing machine from them about 11 years ago. This was when the father owned the company. It didn't work either. He said he was going to try to fix it and it took him three weeks to fix it, and it didn't work for more than a month. They are the worst I have ever seen. I told them I will tell everyone in town about them, and I will.
Description of Work: Thompson Appliance Repair sold me a used dishwasher for $80.00. It did not work when I got it home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from THOMPSON APPLIANCE REPAIR
The dishwasher was sold as is with NO warranty. We went to Member's house 2 times to look at his sink faucet hook up for this dishwasher at no charge. We then refunded the money for the dishwasher to Member and picked it up from his house at no charge to try to make the customer happy. I am sorry that he was not satisfied. I have no info on the 11 yr ago washer problem.

Dillard G.
08/2011
5.0
appliance repair
  + -1 more
Byron works with his parents. They were celebrating their 50th anniversary in this business the day he came. His knowledge and expertise reflects the wisdom of his parents. Significant is that they have been around for one half a century in the same community.
Description of Work: Refrigerator/freezer stopped operating. Byron came out to our place 15 miles from town as promised on the phone. He quickly found the problem, defective defrost thermostat. Obtained repair part and had us up and running the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    1004 E OVERLAND, Scottsbluff, NE 69361

    www.thompsonappliance.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    THOMPSON APPLIANCE REPAIR is currently rated 3.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    THOMPSON APPLIANCE REPAIR accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, THOMPSON APPLIANCE REPAIR does not offer free project estimates.
    No, THOMPSON APPLIANCE REPAIR does not offer eco-friendly accreditations.
    No, THOMPSON APPLIANCE REPAIR does not offer a senior discount.
    No, THOMPSON APPLIANCE REPAIR does not offer emergency services.
    Yes, THOMPSON APPLIANCE REPAIR offers warranties.
    THOMPSON APPLIANCE REPAIR offers the following services: We service air conditioners, refrigerators, washers, dryers, ranges, microwaves, dishwashers, household or commercial.

    Contact information

    1004 E OVERLAND, Scottsbluff, NE 69361

    www.thompsonappliance.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed