Cody Construction

No return phone call

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I told them I was not looking for a repair to the roof because it was fairly new, but I wanted to close the opening on the vent through the attic, and they just said they didn't do that. The HVAC people spent more time than they did. They didn't do anything. I had already told them there was nothing to inspect. It would have been good, if they would have told me that there was an extra charge to do it, but they didn't do it. They were pretty quick to respond, and they came in.

At the time I didn't know there were any issues but just wanted things looked at. Meanwhile, the insulation company had contacted me immediately and set up a time to fulfill the coupon. While they were inspecting, they took pictures of where there was water, dirt, and leaves in the attic from bad seals around the chimney vents and let me know I'd be needing to get that taken care of asap by a roofing company. I knew then I needed to hurry up and get the roof taken care of, but this company does not make it easy to contact. The email address on the coupon did not work and bounced my emails back to me. I finally called them on the morning of May 8th and left a message on a cell phone and also called Angie's List, because I was wondering what was going on, with the 48 hour contact guarantee not being honored and a non-working email address- were they even still in business? They called me two hours later and said they would contact me within 48 business hours to set up an appointment. Well, they are open on the weekends according to their listing here on AL, so 48 business hours would've been Saturday morning and it is now Monday morning, so we're at about 96 hours. I called and left another message this morning but have given up. Oh, and we had terrible storms last night and now I don't even know how much water is in my attic. This company was not very responsive and now a lot of time has been wasted, time that has mattered because of the storms. I have already called another roofing company this morning. (Update: When I called the other company, someone called me back in less than an hour and I had someone at my door an hour after that. Now that's service! Cody Construction called me later that Monday, but the other company had already started working on my estimate by then.)

Responsive; awaiting further review.

It just didn't work out.

On 02/17/2014 I purchased a $99 Roof Tune-Up & Inspection deal on Angie's List from Cody Construction LLC. I tried calling Charlie Bolan at 402-718-9220 multiple times as well as emailing the company to address provided. The email could not be delivered to this address. He does not answer his phone and there is no voice mail option. I tried contacting the company through their website and called the other phone numbers listed on their website and nobody ever answers and there is no voice message option.

It turned out fine. They were nice. They came along through what they found with it after the service. They seem to do a fine job. There were no issues since the service. They were supposed to get back to us with some quotes regarding what the demolition team did and we haven’t seen that quote. Other than that, it was fine.

Were on time and very professional. Came out and inspected roof and did minor repairs; nailed down a shingle that was loose and covered nail holes that had never been covered, made sure that all regular maintenance items were taken care of, example check and repaired flashing as needed. Will definitely use again; very honest.

I was going to need more work done later and he gave an estimate of that, too.

Never finished the roof caulking or gave us a overall condition of roof

After a hailstorm, our insurance checked our roof and denied a claim. Cody Construction asked to inspect our roof and found damage. The representative met our insurance adjustor at our house and showed him what they had found. The adjustor agreed with Cody's findings and we got new shingles and gutters paid for by our insurance minus a $1100. deductible. The work was finished in 2 days, clean-up was awesome and the quality of the work was high.

I was approached by Cody's project manager Tom one evening while working in my front yard regarding possible hail damage on my roof. I had not had anyone on my roof, believing there would have been no damage after discussion with next door neighbor about the outcome of his roof inspection. Tom talked me into letting him look at the roof, without being pushy about it. After inspection, he encouraged me to contact my insurance adjuster. He was there when the insurance folks came and went up on the roof on my behalf. I am convinced that it was his participation in the process that led to the adjuster granting a complete new roof replacement. He scheduled me for the next week. The crew came on that day and completed the roof the same day. They did a fine job and cleaned up well after themselves. The gutter crew came a few days later and also did a really good job. Tom stayed involved throughout the whole process. Also, through no fault of Cody, I had several problems with my mortgage lender with the handling of the insurance checks. Cody's administrative person, Chris, was very patient and helpful through the two month journey we had with the lender. Everyone I worked with at Cody Constr. was friendly and professional. I would not hesitate using their services in the future.

I had about a dozen roofing companies come to my door. I had many questions, but all the guys that came to my door said "I'll have to get back to you on that" and they mostly never did, and when they did they totally misunderstood my question and gave me information I never asked for. Christine Bolan from Cody never hesitated to answer all my questions correctly the first time and the one time I stumped her she got back to me the same day and actually answered the question I asked. She was always patient to answer all my questions even though I kept asking dozens of questions as week after week went by. She never gave up on me. Christine knew more about roofing than all the other guys that came to my door combined, and she was even able to offer me color and style advice when it came to the difficult task of choosing a new asphalt shingle. When I finally did sign with them, Cody really helped me out, because I had to list my house for sale very quickly (I signed a purchase agreement on a new house without even having my old house on the market yet) and I needed the roof replaced ASAP. Not only did they do the job when they promised, they managed to remove the whole cedar shake roof and install a brand new roof completely in just one day. They did it for the price they promised too. During the project, they were very careful...they totally stopped working on one section of the roof while they tried to get hold of me to tell me they found a house burglar alarm speaker wired/mounted right into the old box vent and they didn't want to assume it was OK to relocate it without asking me permission first. I was very impressed that they waited for my permission on such a minor issue, which showed me they respected my property. I was also happy to know that the workers on my project were all from Omaha and not from out of state. After the day was done, I had one minor cosmetic issue with some flashing and they came back within 3 days and fixed it completely. Christine was my project manager and she walked the roof after the job was complete and caught a minor issue that I couldn't even see from the ground. This told me they were 100 percent honest because if I couldn't see it from the ground, they could've just ignored it and I would've never known the difference. They even sent another in-house final inspector out (in addition to my project manager) to make sure everything was done right. And it must've looked good because my house sold after only 3 days on the market. Looking back on the whole project, I can definitely say Cody followed through on everything they promised 100 percent.